Notes on Q Music’s PR, Promotion and Marketing Workshop

I attended Q Music‘s workshop at the Troubadour last night. The topic was music promotion, marketing and public relations; speakers included Brent Hampstead (Media Hammer), Jo Nilsen (Butcher Birds), Megan Reeder (Secret Service/Dew Process) and Kellie Lloyd (Q Music/Screamfeeder). The venue was filled with seated bodies, mostly youngsters, who were privy to some valuable advice from the four experienced industry representatives.

What follows is a series of notes I took in chronological order. It’s best to take each paragraph as a separate thought, though they are all joined under the umbrella of music promotion, marketing and public relations. My interjections are italicised.

Introduction: marketing your music incorporates promotion and publicity.

Steps as an artist:

Record some music.

Decide whether you’re distribute it online or in physical form.

Write a marketing plan with specific targets. Budget? Street press goals? MySpace? Pitching to radio station? How do you plan to spend your budget?

Decide and arrange how you wish to present your image as an artist. Use a creative photographer. 

Conduct a cohesive launch of your product into the market.

Create a community from a grassroots level – since that’s where you’ll be starting.

Don’t overcommunicate your message; people have their own lives.

Andrew: If they’re willing to take the time to listen to your music, that’s great. If they’re willing to reach out and communicate with you, that’s amazing. I don’t think enough time was spent discussing this. Getting a person to hear your music in an accomplishment. Being remarkable enough for a person – not a friend, family member, or acquaintance – to take the time to add you as a friend, send you a message, give you feedback on your creative output – that’s incredible. That’s to be cherished. It’s the equivalent of a person stopping you in the street and commenting on your appearance. That shit rarely happens. If I were a musician, I would not take my first fan for granted. The first ten. The first hundred, the first thousand. Attention is a scarce resource, and I think this is absolutely worth keeping in mind.

Personalise your responses to any feedback or thanks, wherever possible. To be successful and valuable at any level of media, ensure that you engage in personal, polite and professional feedback.

Acquire or subscribe to the Australasian Music Industry Directory (AMID). This contains key information that you’d otherwise spent hours Googling. Brent mentioned that the importance of the AMID was one of the strongest take-away points.

Electronic press kits aren’t used much anymore. Instead, press releases via email – bio, photo, compressed mp3.

Mailing physical copies of your recorded CDs is a waste of valuable merch money. These products are just added to a pile in an office and are easily ignored.

Megan suggested targeting blogs before street press. She didn’t really expand on this. Jo mentioned Before Hollywood, Is By Bus and Turn It Up To Ten.

Megan explained that Dew Process have people devoted to digital content creation and maintaining interest in their artists, through MySpace updates, video blogs, regular content to reminder each artist’s fanbase of their activity.

Brent stated that you should think about online content as early as possible. Record and document as much as you can, as you’ll never know when you’ll want or need it. Andrew: This is an important point that they didn’t really dwell on – this generation has greater access to information and the ability to record and publish than any other. The cost of storage and data is constantly decreasing. Take advantage of this.

Brent mentioned Short Stack as a great example of a band who have built a strong online community around them which has translated into success, popularity, tours and a record deal.

Some web companies will provide content for free. Jo mentioned Moshcam, who’ll record your show (in Sydney) and provide you with a DVD recording free of charge. Andrew: This sounds a little hard to believe and requires further investigation.

LastFM, FasterLouder, Mess+Noise, FourThousand and The Dwarf were all mentioned as valuable online resources and communities that should be leveraged on a local, national and international level.

How do you attract people to your site, or your online community? This relates to setting out a coherent marketing plan. Target, in order: blogs, street press, newspapers, community radio, JJJ, television.. solidify each community before moving on. Andrew: They forgot to state that this takes time and requires patience, and dedication. But I guess that goes without saying.

Prepare a biography that tells a story. How do you want to be presented? Answer the obvious questions – how you met, where the name came from – to avoid these being repeated in interviews. Though you’ll always get writers who have under-researched. Brent stated that your bio needs a hook – you need to give someone a reason to want to read about you.

Print media runs on two types of lead times: long and short. Bigger publications such as Rolling Stone and Jmag tend to set a deadline six weeks in advance for the majority of content. Street press generally run on a one or two week lead time. Online is shorter again, due to the ability to quickly turn around content. Andrew: I just discovered that Rolling Stone Australia has no online presence. What a missed opportunity.

Set a release date for your product – single, EP, album, gig – and work backwards from that point. Stick to it. Plan ahead so that you’re not caught out. Organise marketing efforts – remember, this incorporates promotion and publicity.

With regard to street press – don’t hound them. Politely request interviews, reviews, features. They’re generally nice, but constantly under pressure to turn content around on a weekly (in the case of Rave, Time Off and Scene) or monthly (Tsunami) basis. The best way to get your name out is to gig regularly and be heard. Social proof! Again, Brent stated the importance of personalised invitations – in the mail, if you’re willing to go to the effort, since it will often be appreciated. Email costs nothing and takes little time.

Extensive discussion which indicated that Richard Kingsmill decides whether you’re played on JJJ and effectively holds the keys to your national career. No one commented on how sad this is. Brent cracked a joke about how JJJ is taxpayer-funded: if you’re a taxpayer, it is your right to be played on the station! Though perhaps you’ll require greater tact than this to improve your chances.

Create a network of friends – interstate bands, radio announcers, street press and blog writers. If they like you, they’ll become your champion. Andrew: This is absolutely true. Word of mouth musical recommendations are still my biggest influence; if the word’s coming from a respected or esteemed mouth, then I’m highly likely to listen.

Being a musician is a constant juggling act: releases, gigs, merch, press, radio. Brent stressed the importance of multiple impressions across as many media as possible. Be relentless! But don’t overcommunicate. The more impressions that you’ve got circulating out there, the more potential eyeballs and ears to see and hear your output.

Advice on approaching bands, promoters, street press, radio, or anyone throughout your life in general -just ask. Put yourself out there. Be tenacious, and sneaky on occasion. If you’re serious about making this work – what the hell are you holding back for?

Advice on the music industry in general – be meticulous, patient, and prepared. Always.

Andrew: Hopefully this’ll be of some use to those who missed out, or whoever stumbles across these notes in the future. The above summarises the thoughts and opinions of four music industry figures in late 2008. It’ll be interesting to look back on this post in 12 months’ time.

Comments? Below.
  1. Kasondra K says:

    Thank you, Andrew, for sharing this information. I especially agree with not taking your fans for granted. Many artists out there have too much ego, ego doesn’t sell music. I also feel the most important thing an artist can do is to lay out a Digital Promotion Strategy.

    Great note taking.

    K

    Reply
  2. Sophie says:

    No, Moshcam isn’t too good to be true. Probably won’t be long before they start charging though. Brissy band The Paper and The Plane are re-releasing their EP with a DVD of Moshcam footage.

    These QMusic sessions really need to be promoted better. I didn’t know this one was on until a mate of mine who is speaking at the next one told me about them.

    Reply
  3. Hey Andrew,
    Great piece… I’m a big fan of your musings! For anyone who wants to make sure they don’t miss out on the next workshop round, sign up to the Q Music Broadcast newsletter on the front page of our (soon to be upgraded) website at http://www.qmusic.com.au. Totally take the point about getting the word out more and are always looking to improve there, but getting our (free) fortnightly newsletter will make sure you don’t miss out on any opportunities that come up. Andrew- can you drop me a line and we can look at putting a link to this article in our next newsletter if you’re cool with that?

    Cheers
    Stephen

    Reply
  4. saint.id.au says:

    Damn. Why did I not hear about this so that I can list this on BCI? How did you find about this workshop?

    Reply
  5. Originally through a FasterLouder writer who was notified through Q Music’s Broadcast, which Stephen mentioned above.

    Reply
  6. That’s a truckload of useful info man, cheers! :)

    Reply
  7. P.S. Andrew – do you reckon you could give us the heads-up on the next industry talk sesh once you know what’s on? I seem to have a tendency of getting lost in the whirlwind of RAVE/band activity and missing out on important events…

    Reply

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