All posts tagged publicity

  • Qweekend story: ‘The Grass Is Greener: Paul Piticco’, July 2014

    A story for the July 19 issue of Qweekend magazine; a profile of Australian music entrepreneur Paul Piticco. The full story appears below.

    The Grass Is Greener

    Paul Piticco struck success while managing Powderfinger and now oversees an empire that stretches beyond music into events and hospitality

    Qweekend story by Andrew McMillen: 'The Grass Is Greener: Paul Piticco', July 2014. Photograph by Russell Shakespeare

    by Andrew McMillen / Portrait photograph by Russell Shakespeare

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    Five of the men who walk out onto Brisbane Riverstage on this warm Saturday night are well-known to the 10,000 fans in attendance, as together they have written some of Australia’s most popular songs. Between encores, though, another bloke in a grey suit with short black hair makes an appearance. Drummer Jon Coghill playfully wipes a towel across the stranger’s forehead. The band’s frontman approaches the microphone. “Ladies and gents, we have to introduce the virtual sixth member of Powderfinger: this is our manager,” says Bernard Fanning, gesturing to the man who is now copping a good-natured head-rub from guitarist Ian Haug. “He’s been our manager for the whole time. His name’s Paul Piticco. Put your hands together.”

    The crowd obliges. After he gives a few quick bows to the hill and to each of the bandmembers, Piticco waves and jogs back to the side of stage, seemingly embarrassed at such public attention.

    It’s 13 November, 2010, the night of Powderfinger’s final performance, a hometown send-off for the Brisbane quintet crowning a 34-date national tour that sold more than 300,000 tickets and grossed $30 million. After a final encore performance of ‘These Days’ and a group bow, Powderfinger ends its career on a high.

    The band’s achievements are remarkable. Among them, more than 2.5 million albums sold in Australia alone, 18 ARIA awards, five consecutive ARIA No 1 album debuts, and twice topping Triple J’s annual Hottest 100 music poll. Behind their artistry was the business brain of Paul “Teaks” Piticco, a self-taught entrepreneur whose beginning as the wet-behind-the-ears manager of a little-known Brisbane rock band expanded into successful stakes in music festivals, touring and publicity, two independent record labels and a recent foray into the restaurant business.

    As he tells it, Piticco’s achievements can be attributed to persistence, enthusiasm and a willingness to have a go. “That philosophy that you’re only as good as the last thing you do is something that I’ve always subscribed to,” he says. “That’s how you do great work: by being really interested, and by giving a shit about the outcome. I certainly don’t want to die wondering.”

    It wasn’t always thus, according to Coghill, the last member to join Powderfinger, completing the quintet’s line-up in late 1991. In the 2011 band biography, Footprints, the drummer recalled his first impressions of the men with whom he’d spend the next two decades: “They were just these potheads who used to sit around the lounge smoking,” he said. “And Teaks was the ringleader … I remember that night [we met] he showed me this massive marijuana plant he had in the back yard. It was four metres high and two metres wide. I think before Teaks was the manager of the band, he was the manager of the lounge room and the bong.”

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    An only child born to Sernando and Carmel at the Royal Brisbane Women’s Hospital on March 7, 1969, Paul Anthony Piticco grew up in the inner-west Brisbane suburb of Paddington and attended Petrie Terrace State School. He loved school because it was his first chance to measure himself against others. “Maybe that was the germination of my competitive streak,” he says with a smile.

    His father had emigrated to Australia from Italy at age 19, carrying only a suitcase and $10. He cut cane in North Queensland, bought a house in Brisbane and started a construction business. Piticco says Sernando advised his son to “figure your own shit out” and learn from his mistakes. Carmel – who worked part-time jobs in nursing and education – encouraged Paul to spring out of bed in the morning, follow his dreams and do what makes him smile.

    His parents’ record collection was “diabolical”, so it wasn’t until he started at Kelvin Grove State High in Brisbane’s inner north-west that Piticco’s musical horizons expanded. When KISS played at Lang Park (now Suncorp Stadium) in 1980, he snuck down Ranley Grove onto Given Terrace and watched them through the fence. It was the first time Piticco made a connection between hearing a song on the radio and tens of thousands of fans going to see a band play live in a stadium. He was enthralled, and started buying cassettes and vinyl – David Bowie, Led Zeppelin, Dire Straits – while learning guitar and saxophone, both of which he failed to practise. At 15, he’d take a square of cardboard to Queen Street Mall and attempt to breakdance while dressed in baggy pants. This phase soon passed – as Piticco puts it, “The world moved on, and I moved with it.”

    It was during his first job, as a paperboy selling the Telegraph, that Piticco established his work ethic. He determined how to achieve the maximum return with the smallest effort by catching customers at the former Arnott’s biscuit factory on Coronation Drive when shifts were crossing over. A regular clientele earned the ten-year-old hefty tips for his value-adding personal touches, such as handing over the paper with the sports page or the horoscopes facing up, ready to read.

    In his mid-teens, Piticco worked weekend nights at the 24-hour Windmill Cafe on Petrie Terrace, where he learned how to be patient with intoxicated people, which he notes has “come in handy working in bars, venues and festivals in the years to come”. He completed Year 10 at Kelvin Grove High but dropped out part way into the following year. “My passion for study declined rapidly,” he says, after he discovered smoking and drinking.

    In his late teens, Piticco tried working part-time for his father and uncle’s construction business. It didn’t take. “I didn’t want to work a manual job, grinding it out in the sun like my dad. I knew that I wanted something different; I just didn’t know what it was yet.” It was around this time that he discovered cannabis. “There was a fair degree of overlap between my pot-smoking days and my lost years,” he says. “It just heightened all my senses in terms of listening to music and having a good time. In a stereotypical way, it was a countercultural way to rebel as a late teen.”

    At the time, Piticco worked as a steel sales representative for Boral and lived in a share house in the western suburb of Indooroopilly. One night, he and housemate Ian Haug went for a drive, and the guitarist asked his friend whether he’d be interested in managing Powderfinger as Haug had grown tired of juggling his band’s business interests and writing music.

    “He knew nothing about the music industry; we gave him an opportunity because we could see something in him,” says Haug. “We needed a ‘bad cop’, and he was a good bad cop. We didn’t want to be the ones ringing up bikers saying ‘pay us our money’. He had to be the tough guy. And Piticco’s a pretty tough name.”

    Qweekend story by Andrew McMillen: 'The Grass Is Greener: Paul Piticco', July 2014. Photograph of Powderfinger in 1991; Piticco is third from left.Bassist John Collins saw it another way: “We thought, if he could sell steel, he could sell rock.” With the assistance of a lawyer, the band drew up a management contract which determined that everything outside of the actual music-making would be split six ways. “After that contract lapsed, we worked with him without a contract for most of our career,” says Haug. “Probably in retrospect it wasn’t a wise business decision for the band, but he did a good job for us.”

    It took years before the band started seeing any real money for their efforts. “As a manager, you’re only ever as good as your band,” Piticco says. “Your fates are hitched in a fiscal sense.” As Powderfinger’s star ascended, the six men named on the contract came into good money following years of low-income toil. “Money was always much more important to Paul than the rest of us,” says singer Bernard Fanning. “We were always surprised by the fact that we actually earned a living and made money out of being musicians. Paul has always liked the idea of money, and the potential of it, rather than the actual act of splashing out and buying a fancy bottle of champagne.”

    Haug suggests Piticco didn’t change much throughout the band’s two-decade career. “He’s just loaded now, whereas he used to be flat broke,” he laughs. The entrepreneur reinvested his earnings into the industry, forming an artist management company, Secret Service. His independent record label, Dew Process, was established in 2002 and has released popular albums by international acts such as Mumford & Sons, The Hives and London Grammar as well as Australian artists The Living End, Sarah Blasko and, of course, Bernard Fanning. Album sales still account for the majority of the label’s income. In 2012, Piticco established another record label, Create/Control, which in effect turns the old business model on its head by partnering with acts to distribute and market music they’ve funded and recorded themselves.

    In conjunction with Powderfinger’s longtime booking agent, Jessica Ducrou, he established Splendour In The Grass, an annual multi-day music festival – being staged at North Byron Parklands next weekend – sidestepping the competitive summer circuit. All 27,500 tickets to this year’s event, headlined by Outkast, Lily Allen and Two Door Cinema Club, were sold within hours of going on sale. “Paul and I have done all sorts of glamorous jobs – directing traffic, picking up garbage,” says Ducrou, 44. “He’s really positive, he mucks in. He has no airs and graces. He’ll do whatever is required.” The pair’s Secret Sounds touring company has also invested in The Falls Festival, traditionally a southern (Tasmania and Victoria) camping event which debuted in Byron Bay in late 2013.

    Critics point out that a handful of Piticco’s acts inevitably appear on Splendour’s bill each year, a tradition that stretches back to the first event in 2001, headlined by Powderfinger. “Why wouldn’t you book yourself?” asks Patience Hodgson, singer of Piticco-managed Brisbane pop band The Grates. “Paul doesn’t take any commission when we play Splendour, and that’s to lower his invested interest.”

    If such criticisms are laid at Piticco’s feet, so be it. He’s happy to wear the tar and feathers if it means his artists stay squeaky clean. “If people hate him, but love the band, he totally understands that’s fine,” says Hodgson. “He’s not trying to protect himself; the band always comes first. If he’s offered a gig and thinks we should be paid more money, he asks. I really appreciate that, because I could never do that for myself; I wouldn’t want to seem like a dick or be rude. Paul is happy to ask, and if people say no, he doesn’t feel shame.”

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    Piticco has one favourite album – DeadSexy by little-known Rhode Island (US) alternative rock band Scarce – and two favourite songs: ‘Heroes’ by David Bowie and ‘The Funeral’ by Seattle rock act Band of Horses, who he has booked to play Splendour twice. His favourite Powderfinger album is 1998’s Internationalist. When asked to name a favourite song, he deliberates for two minutes. “The one that makes me feel and think most positively about the band is ‘Sunsets’,” he replies, referring to a single from 2003’s Vulture Street album. “Amongst all those anthems that they wrote, that one, to me, sounds and feels like Australian music at that time. It definitely pulls at my heartstrings.”

    Qweekend story by Andrew McMillen: 'The Grass Is Greener: Paul Piticco', July 2014. Photograph by Russell ShakespeareAt 45, Piticco is showing no signs of slowing down. In 2014, he seems to have his fingers in more pies than ever before. “There’s a good balance between Paul being a serious, effective entrepreneur and knowing how to switch off and have fun, and not take things too seriously,” says Ducrou. For his 40th birthday, Piticco booked an AC/DC tribute band to play at the property near Mount Warning in northern NSW where he lives with his partner of 15 years, Lisa Wickbold, and their children Phoebe, 7, Ivy, 5, and Darby, 3.

    It takes considerable drive and intensity to create record labels, music festivals, national tours and artistic careers out of thin air, especially when based outside of the traditional Australian music business seats of power in Sydney and Melbourne. For Piticco and Powderfinger, moving south never appealed. “We were regularly encouraged to leave by labels, agents, promoters and other bands; ‘Come down here, it’ll be better, there are more opportunities!’” he says. “Brisbane had value to us. It wasn’t just more affordable, it provided a framework and an emotional base. Our social networks were here. It’s something we’ve always been proud of, this city. There was never any doubt. I’m glad we stayed.”

    The sun sets over the Brisbane skyline on a recent cool evening as we sit at a table in South Bank restaurant Popolo, which Piticco co-founded in late 2011 with restaurateur Andrew Baturo and Denis Sheahan, Powderfinger’s former tour manager. Its name is Italian for people, in reference to the menu’s inclination towards shared dishes. While we talk, plates are laid out in quick succession. It’s far too much food for two men; Piticco jokes that his children will have some interesting leftovers for tomorrow’s lunch.

    In addition to Popolo, Piticco co-owns a stake in CBD venue The Gresham Bar, which opened late last year. This left turn into the hospitality industry has been on the cards for years. “The chef is the artist, the restaurateur is the producer,” Piticco says. “The chef serves up his works; the producer critiques them, works out which ones are going to be the hits, which ones will pad out the menu. Instead of listening, you taste. The ambience is the marketing and packaging – the visual representation – but the real thing that makes a successful restaurant is the food. It’s just as it is in the music industry: a lot of bad bands have an image, but the songs are really the meat of the proposition.”

    Observing the detritus of a fine meal, Piticco sums up his life so far in simple terms. “I’ve always had this theory that stems from my mum,” he says. “Whether you’re a chimney sweep, a brain surgeon or a band manager, if you’re good at what you do, the rest takes care of itself. I just like having the opportunity to make a living out of music, for myself and others, and along the way make a whole bunch of people happy by enriching their lives in some way. And to get paid for it? That’s fucking awesome!

    Splendour In The Grass, July 25-27, North Byron Parklands, Byron Bay. splendourinthegrass.com 

  • Big Day Out Public Relations: Is Silence The Best Response?

    A 17-year old girl died from a reported drug overdose at the Perth Big Day Out music festival earlier this month, after taking three ecstasy pills to avoid being caught by police at the gate. This was an unfortunate, but unsurprising occurrence. 

    The surprising element is how Big Day Out publicity have marginalised her behaviour by silencing their highly active online community.

    A statement published on the BDO site on 2 February 2009 reads:

    Perth drug overdose statement

    Early yesterday afternoon a 17-year-old girl was taken to hospital after a suspected drug overdose at the Perth Big Day Out. Tragically she died overnight.

    While details have yet to be confirmed, it has been reported that the teenager consumed a number of pills outside the event to avoid being detected by police sniffer dogs that were in operation, in this instance with fatal consequences. 

    Big Day Out does not condone the use of drugs at the event.  The same laws of the outside world apply inside the event. Over 3 million people have attended the Big Day Out in its 17 year history and this is the first time an incident of this nature has occurred. 

    Sniffer dogs are commonly used outside large events like the Big Day Out and are part of the police’s harm minimisation responsibility. 

    The investigation is being followed up by the Police. 

    To respect the privacy of the family, no further comments will be made.

    In contrary to that final statement, there’s also a dedication page on the BDO site, containing a message from the girl’s mother.

    While the Big Day Out brand will remain untarnished by this event – it’s arguably stronger than ever – this sad occurrence is now inextricably linked to the event’s brand in the same manner as 16-year old Jessica Michalik‘s death during the 2001 tour.

    Where Michalik’s death was the result of inadequate crowd control measures – a mistake rectified from the 2002 tour onwards – Thoms’ drug-related death requires a conversation between Big Day Out publicity and the hundreds of thousands who attend the tour across Australia and New Zealand each year.

    Critically, the online community who follow the event have been silenced: the highly active Big Day Out forum was disabled immediately after the news of Thoms’ death broke, and it remains closed almost a month later. 

    bdo_closed

    http://forum.bigdayout.com/ as of 21 February 2009

    Silence isn’t the best response here.

    In this case,  Big Day Out publicity invite criticism by refusing to allow a dialogue to occur.

    The only publicised offshoot of Thoms’ death is a Western Australian police commissioner agreeing that “amnesty bins” should be installed outside music festivals, to allow punters to deposit their drugs without fear of prosecution. And to minimise the likelihood of festival attendees overdosing in a panic before entering the venue, as in Thoms’ case.

    There’s nothing new about youth drug culture. But when an unfortunate event such as an overdose occurs, people start asking questions of the police, of the festival organisers, of each other.

    In a time of crisis or confusion, people want to connect with each other. And while an isolated festival overdose isn’t the strongest catalyst for either impulse, it’s still an occasion better met with community encouragement than marginalisation; with noise instead of silence.

    I understand that moderating public opinion becomes exponentially more difficult as a greater volume of people converge in one location. The need to consistently and accurately monitor the fine line between opinion and libel is likely at the forefront of the organisers’ swift decision to close the public forum.

    Censorship aside, an alternative forum named Small Night In has sprung up following the closure. But many questions remain unanswered:

    • Why silence an established, highly active online community following a drug-related death?
    • Why not encourage a dialogue between festival attendees and festival organisers?
    • Why not partner with an established organisation such as the Australian Drug Information Network (ADIN) and encourage participation – both online and in BDO-sponsored community forums held in capital cities – to gauge youth opinion on drug use, so as to minimise the chances of a repeat e?
    • Most importantly: why not work harder to turn a negative event into a positive by reinforcing a sense of community?

    Funnily, I was only provoked into thinking about the BDO organisers’ handling of the Thoms death after I received an email  sent to the BDO user database advertising Lily Allen’s June Australian tour.

    Promote a tour; marginalise the voices of Australian youths itching to converge and converse.

    Poor form, Big Day Out.

  • Notes on Q Music’s PR, Promotion and Marketing Workshop

    I attended Q Music‘s workshop at the Troubadour last night. The topic was music promotion, marketing and public relations; speakers included Brent Hampstead (Media Hammer), Jo Nilsen (Butcher Birds), Megan Reeder (Secret Service/Dew Process) and Kellie Lloyd (Q Music/Screamfeeder). The venue was filled with seated bodies, mostly youngsters, who were privy to some valuable advice from the four experienced industry representatives.

    What follows is a series of notes I took in chronological order. It’s best to take each paragraph as a separate thought, though they are all joined under the umbrella of music promotion, marketing and public relations. My interjections are italicised.

    Introduction: marketing your music incorporates promotion and publicity.

    Steps as an artist:

    Record some music.

    Decide whether you’re distribute it online or in physical form.

    Write a marketing plan with specific targets. Budget? Street press goals? MySpace? Pitching to radio station? How do you plan to spend your budget?

    Decide and arrange how you wish to present your image as an artist. Use a creative photographer. 

    Conduct a cohesive launch of your product into the market.

    Create a community from a grassroots level – since that’s where you’ll be starting.

    Don’t overcommunicate your message; people have their own lives.

    Andrew: If they’re willing to take the time to listen to your music, that’s great. If they’re willing to reach out and communicate with you, that’s amazing. I don’t think enough time was spent discussing this. Getting a person to hear your music in an accomplishment. Being remarkable enough for a person – not a friend, family member, or acquaintance – to take the time to add you as a friend, send you a message, give you feedback on your creative output – that’s incredible. That’s to be cherished. It’s the equivalent of a person stopping you in the street and commenting on your appearance. That shit rarely happens. If I were a musician, I would not take my first fan for granted. The first ten. The first hundred, the first thousand. Attention is a scarce resource, and I think this is absolutely worth keeping in mind.

    Personalise your responses to any feedback or thanks, wherever possible. To be successful and valuable at any level of media, ensure that you engage in personal, polite and professional feedback.

    Acquire or subscribe to the Australasian Music Industry Directory (AMID). This contains key information that you’d otherwise spent hours Googling. Brent mentioned that the importance of the AMID was one of the strongest take-away points.

    Electronic press kits aren’t used much anymore. Instead, press releases via email – bio, photo, compressed mp3.

    Mailing physical copies of your recorded CDs is a waste of valuable merch money. These products are just added to a pile in an office and are easily ignored.

    Megan suggested targeting blogs before street press. She didn’t really expand on this. Jo mentioned Before Hollywood, Is By Bus and Turn It Up To Ten.

    Megan explained that Dew Process have people devoted to digital content creation and maintaining interest in their artists, through MySpace updates, video blogs, regular content to reminder each artist’s fanbase of their activity.

    Brent stated that you should think about online content as early as possible. Record and document as much as you can, as you’ll never know when you’ll want or need it. Andrew: This is an important point that they didn’t really dwell on – this generation has greater access to information and the ability to record and publish than any other. The cost of storage and data is constantly decreasing. Take advantage of this.

    Brent mentioned Short Stack as a great example of a band who have built a strong online community around them which has translated into success, popularity, tours and a record deal.

    Some web companies will provide content for free. Jo mentioned Moshcam, who’ll record your show (in Sydney) and provide you with a DVD recording free of charge. Andrew: This sounds a little hard to believe and requires further investigation.

    LastFM, FasterLouder, Mess+Noise, FourThousand and The Dwarf were all mentioned as valuable online resources and communities that should be leveraged on a local, national and international level.

    How do you attract people to your site, or your online community? This relates to setting out a coherent marketing plan. Target, in order: blogs, street press, newspapers, community radio, JJJ, television.. solidify each community before moving on. Andrew: They forgot to state that this takes time and requires patience, and dedication. But I guess that goes without saying.

    Prepare a biography that tells a story. How do you want to be presented? Answer the obvious questions – how you met, where the name came from – to avoid these being repeated in interviews. Though you’ll always get writers who have under-researched. Brent stated that your bio needs a hook – you need to give someone a reason to want to read about you.

    Print media runs on two types of lead times: long and short. Bigger publications such as Rolling Stone and Jmag tend to set a deadline six weeks in advance for the majority of content. Street press generally run on a one or two week lead time. Online is shorter again, due to the ability to quickly turn around content. Andrew: I just discovered that Rolling Stone Australia has no online presence. What a missed opportunity.

    Set a release date for your product – single, EP, album, gig – and work backwards from that point. Stick to it. Plan ahead so that you’re not caught out. Organise marketing efforts – remember, this incorporates promotion and publicity.

    With regard to street press – don’t hound them. Politely request interviews, reviews, features. They’re generally nice, but constantly under pressure to turn content around on a weekly (in the case of Rave, Time Off and Scene) or monthly (Tsunami) basis. The best way to get your name out is to gig regularly and be heard. Social proof! Again, Brent stated the importance of personalised invitations – in the mail, if you’re willing to go to the effort, since it will often be appreciated. Email costs nothing and takes little time.

    Extensive discussion which indicated that Richard Kingsmill decides whether you’re played on JJJ and effectively holds the keys to your national career. No one commented on how sad this is. Brent cracked a joke about how JJJ is taxpayer-funded: if you’re a taxpayer, it is your right to be played on the station! Though perhaps you’ll require greater tact than this to improve your chances.

    Create a network of friends – interstate bands, radio announcers, street press and blog writers. If they like you, they’ll become your champion. Andrew: This is absolutely true. Word of mouth musical recommendations are still my biggest influence; if the word’s coming from a respected or esteemed mouth, then I’m highly likely to listen.

    Being a musician is a constant juggling act: releases, gigs, merch, press, radio. Brent stressed the importance of multiple impressions across as many media as possible. Be relentless! But don’t overcommunicate. The more impressions that you’ve got circulating out there, the more potential eyeballs and ears to see and hear your output.

    Advice on approaching bands, promoters, street press, radio, or anyone throughout your life in general -just ask. Put yourself out there. Be tenacious, and sneaky on occasion. If you’re serious about making this work – what the hell are you holding back for?

    Advice on the music industry in general – be meticulous, patient, and prepared. Always.

    Andrew: Hopefully this’ll be of some use to those who missed out, or whoever stumbles across these notes in the future. The above summarises the thoughts and opinions of four music industry figures in late 2008. It’ll be interesting to look back on this post in 12 months’ time.