A Conversation With Damian Kulash, OK Go singer/guitarist
OK Go are an American pop band. I don’t want to cheapen their career by naming just its apex, but it’s the easiest way to refresh your memory: they’re the band behind ‘Here It Goes Again‘, better known as ‘the treadmill video‘.
On February 13 2010, I spoke to OK Go’s singer/guitarist Damian Kulash [pictured right] on behalf of Rolling Stone Australia. He’d been up all night shooting a second music video for their song ‘This Too Shall Pass’. The first video couldn’t be embedded anywhere outside of YouTube because of the restrictions put in place by their parent label, Capitol Records, which is owned by EMI Music. The band’s response was to upload an embeddable version to Vimeo, write an open letter to their fans explaining the situation, and seek outside funding to conceptualise and film an entirely different music video. [You should click the above links to watch the videos, if you haven't already seen them.]
Shortly before Rolling Stone’s May issue went to print at the end of February – confusing, right? - OK Go left Capitol Records, effectively undermining my story’s relevance. [More on that experience here.]
Below is the full conversation I had with Damian, which is one of the last interviews the band gave while still signed to a major label.
Andrew: Before we start, are you totally sick of talking about this whole issue?
Damian: The politics of the music industry are… tiresome. I’ll put it that way. It’s important to me and I’m fascinated by it, but I’d much rather be thinking about making things, than how to distribute them.
What kind of response have you seen from your fans in regard to your letter?
It’s been pretty positive. My letter has been received by some people as a polemic, or as a big screed, but truly, the letter was just an explanation to our fans about why certain things weren’t available to them, because I think people really didn’t understand what was going on. I didn’t see it as a big political move; it was just an explanation to our fans, and we’ve gotten very good response from them. I think they’re just happy that we treat them like adults.
What kind of response have you seen from the record label? I read your interview on New TeeVee where you said your main contact at the label wants as badly as you do for the video to be embeddable.
I think most folks at the label probably share our opinion that things should be easily distributed. There are a lot of competing agendas within the record label, so I’ve gotten a wide range of responses. The digital department of EMI France actually tweeted the letter and was distributing it because they felt it was a defense of their position. Other people felt like it was an attack. It’s a big company, so there’s been a wide range of responses.
Beyond your fan base and record label industry people, the general public has also paid attention to the letter. I refer to your quote in Time about how you think there is a quiet majority who are just interested in seeing how the music industry works these days, and seeing your explanation from the inside.
That’s definitely been the basic response that I’ve felt. I obviously can’t quantify it, but the loudest comments in the music industry in general are mostly from people who hate labels and who hate major labels and feel the industry is set up to screw musicians. I don’t feel like that’s generally representative. I think it’s easy to hate the machine. You really get those comments from people that actually try to make a living making music. It’s mostly people who have this purist idea of what music should be to them; give up their day jobs because they want their musicians to be absolutely conceptually totally pure and not ever have to worry about money for them.
I read your Mashable interview where you said that a year or two ago, EMI switched the embedding stuff on all of your videos, but you didn’t pay much attention as you were making your new record at the time. Looking back, do you wish that you had paid attention? Would you have done anything differently back then?
We have to pay attention to how our records and our videos and everything is distributed because we make ‘em and we care about how they get out there, but I wouldn’t be a student of the music industry’s technicalities if I wasn’t convinced that the animating passion in my life is making things, and how the distribution of them affects that. I know it sounds incredibly circular, but I don’t particularly care if the music industry works until I make something and it fucks up the way I want that thing to be shared with the world.
I’m glad that when I’m writing music and recording music, in between records, I’m not spending my time trying to figure out the solution to the logistical problems of the music industry. Those are some things that we have to pay attention to out of necessity, not because we like paying attention to them.
There is a quote from you in the letter where you say, “Unbelievably, we’re stuck in the position of arguing with our own label about the merits of sharing videos. It’s like the world has gone backwards.” As musicians, you must feel that having these kinds of conversations about the business side of music drains your creativity or your time that could be better spent creating music.
It seems to me like there are a couple of things. One, the music industry is very clearly in an incredible crisis and that’s what makes this story complex. There is a lot to talk about because we’re up against what appears to be a sort of unresolvable problem. People want to talk about it. Two, I think a lot of us feel incredibly passionate about music and by its nature – almost by its definition – the important part of music kind of defies words. To me, what makes music sort of magical – what makes music the thing that I live for – is that you can communicate things like music’s four-dimensional emotions instantaneously. It’s like emotional ESP.
I think when something comes along, something to talk about in music, something very rational or logistical and sort of left-linear logical, that’s attached to the distribution of music or to the manufacturing or production of music, then at least there is something to sink our rational brains into and some people really want to talk about it. Maybe this is something of a stretch as an argument, but we do a lot of interviews and it’s impossible to answer substantive questions about music because music is a feeling, not an argument. Whereas, everything that surrounds music – how it’s distributed, the politics, and the money behind it – gives you something hard and logical to talk about. I think that’s sort of why there is so much fascination on these things.
Bob Lefsetz wrote in response to this situation that “if the labels want to maintain control, they have to first get the hearts and minds of the artists.” As an artist who deals with labels on a regular basis, do you share his view?
Yes, in essence they do. I think that the value in music from which we derive the money in music can no longer be generated by limiting access. The way you assess value in most commodities is related to supply, the whole supply and demand curve. The reason you have to pay to have most things is because someone else restricts your access to them or you have to pay for the access to them. There are certain things that don’t follow that model and music has sort of jumped the barrier, I think.
Twenty, fifteen, or even ten years ago, music was a physical thing that could be bought and sold. Even if conceptually the music wasn’t, there was a way of controlling access to it: you either owned a CD or you didn’t. Either you had access to it or your friend did, or you got it from a library. More likely, you bought it and had access to music.
Now that has sort of broken down and the music industry is not going to be able to get that genie back in the bottle. You have to find a different level to work with, and I think that – whatever the financing situation is, no matter which body is financing the logistical mechanics of music – that body will have to have a better relationship with musicians and record labels. Record labels deal in very black-and-white terms with this restricted access thing, and now everyone is going to have to believe in a new model simultaneously, otherwise money won’t be generated for music.
By now you’re all too familiar with the arguments surrounding this YouTube issue, having lived them out and told the world about it. If you can comment on it, I’d like to know how EMI rationalise the ‘disable embedding’ decision to the average web consumer – the one who just wants to share their cool videos with their friends?
There has been a conceptual shift between videos being advertisement and videos being product. They’re sort of ‘on the fence’ still. All labels still want their videos to be seen far and wide, but they also want to be paid for them to be seen far and wide. Whereas once upon a time it was just amazing that there was a website out there [YouTube] that would actually help you distribute your advertising. Now, there is a website out there that is actually distributing your product without paying you for it. I think that’s how they justify it. They want people to see it like: “we paid for that thing, how come you won’t pay us for it?”
Do you think that the thought of the average web user even comes into their equation, or is it all just discussed in terms of profit and shareholders, as you alluded to in your letter?
They’re not such morons that they can’t take into account what people want. Labels don’t have a singular mind. It’s not like one big beast with one agenda. I think a lot of people at labels understand what people want and are frustrated with the way things are working. I think there hasn’t been a very clear-eyed assessment of that shift in music videos from advertisement to product, or in general, of the attempt to blur promotion and monetization. There used to be an obvious revenue stream, and that was selling records [CDs]. Since that is shrinking so incredibly fast, now all the things that you essentially pay for to promote that revenue stream are now things that they’re trying to turn the tables on and get money for actually having done.
I don’t think they’re incapable of thinking about what people want. I think everybody suddenly is trying to eat the hamburger at the same time that they’re still milking the cow. You can’t have it both ways.
Final question Damian, and it’s a bit of a philosophical one, so take a deep breath. If labels continue to herd viewers into absorbing their artists’ content in specific web destinations like on YouTube, what are the wider ramifications for the nature of sharing content online?
First of all, I’ve been talking this whole time as if I have a kind of answer, like I know exactly what’s going on and there is an obvious path forward. I don’t know what the ramifications will be. The first step that seems obvious to me is we do need something like record labels to perform some of the functions record labels traditionally have. This is what I think the critics of major labels often miss, is that for all of their exploitative, greedy, and short-sighted policies, they did provide a risk aggregation for the world of music making. They invest in however many young bands a year and most of them fail. Those bands go back to their jobs at the local coffee houses without having to be in tens or hundreds of thousands of dollars of personal debt for having gone for it.
If we don’t want to be just a domain of the independently wealthy and people who can take time off from their jobs for a couple of years to see what happens, or finance their own world tour while they figure out exactly how to make the number at the end of the column black, then somebody has to be doing this risk aggregation.
Historically, when a band did well, or an artist did well, the profits could be so substantial that they would cover the other nineteen losses that the failed bands meant for a record label. A label could take the very extreme numbers of the music industry: you might have a less than 1% chance of success, but if you do succeed there is a massive reward, and it sort of evens them out over dozens or hundreds of artists a year.
Something sort of needs to be doing that unless we want music only to be the domain of the independently wealthy. I think then you have to figure out what that means for content distribution. Somehow, some sector of the business has to be able to make a significant reward off of the success of that one-in-twenty, or that one-in-fifty, or that one-in-one hundred in order to keep the system running.
At the same time, we all want this magical, wonderful, instantaneous global distribution – via the internet – to make music ever easier to get to and to make it more universal and more accessible. We have to figure out how to get the money that people are willing to spend on music into the hands of musicians, and into the hands of those risk aggregation bodies.
Right now, it seems people are willing to spend money pretty freely on music. They just tend to do it more on hardware or on their broadband connection. People are willing to pay for extremely fast connection to the internet so they can download big files. They just don’t particularly care for paying for the file themselves, or see that as something they should be doing. People will pay a lot for an mp3 player. They don’t expect that part to be free, so to get people to value their music in that way, then we should figure out how to look at the system from a macro perspective and figure out a reasonable way forward.
Thanks Damian. I admire your ability to speak coherently about the music industry, especially after an all-nighter. [The band had been up working on the second video for 'This Too Shall Pass', which is embedded below.]
I don’t know how coherent I’ve been, but if you can whip that into shape and make me sound like I was, then more power to you. I appreciate it.
[You can read more about this story for Rolling Stone Australia here.]
A Conversation With Jess, Sydney Digital Strategy Director and SomethingChanged.com.au blogger
It just so happens that Jess is Digital Strategy Director at a mysterious Sydney advertising agency. She won’t say which, and she also won’t let me publish her surname. Or at leaIt’s not because she’s scared or nothin’, but on the internets, Jess is best known as the curator of a rather excellent blog called Something Changed, about which I wrote lovingly for FourThousand:
“Something Changed acts as Jess’ digital scrapbook, where she posts about new media, advertising, online campaigning, representations of the self, kids today, words, writing and books, funny things on the internets, politics, art, ideas, music, work, food, and sydney. The result is an aggregate of content that you’ll probably find either funny or fascinating if you’re a twenty-something who spends a lot of time online – and since you’re reading this, it’s not an unfair assumption to make.”
Jess, why did you start Something Changed? Was there an influential person or moment that encouraged its creation?
I started Something Changed almost two years ago because I was fascinated by people’s behaviour on the internet and I wanted to document my discoveries. It was partly so I could archive and remember facts, figures and links more efficiently, and partly to have something to show for the immense amount of reading and research I do! I discovered Tumblr through Gawker’s exhaustive coverage of Jakob Lodwick and Julia Allison‘s relationship which largely played out on the Tumblr platform. Tumblr was perfect for me because I like to present raw data that interests me as I find it, rather than crafting long posts.
Where do you find the majority of the articles that you link?
On Tumblr you can post stuff you create, post stuff that you find online, or use their reblog feature (which is sort of an automatic “retweet” feature) to post other’s content with a link crediting them. About 75 per cent of what I blog is from the second category. I find it by either investigating a topic that interests my by searching and following links, setting up RSS feeds to my favourite blogs and websites, and by following people who I respect and who will post things I find interesting.
Does your exhaustive online presence ever spill into your professional life? Do your workmates know of the blog?
In fact the internet IS my job, lucky me! I work for an ad agency where I am the digital strategy director. Since I work on campaigns and strategy it’s considered part of my work. My workmates and bosses definitely know of the blog, I bang on about it exhaustively. In fact my boss promised to buy me a cake when I passed a big milestone in the amount of readers I had, but I passed it ages ago and he is still yet to come through. Two of them have started Tumblrs themselves. We all love the internet at work.
Why the anonymity?
Well I’m not really sure now! I was doing some big work for clients around which there is some sensitivity, and I didn’t want any posts to be taken out of context and my personal views being ascribed to the client. I think in the next few months I’ll probably get with the times and put up my full name. I’ve noticed all my peers in my industry do.
Do you often give thought to how you portray yourself online and the legacy you’re building, or do you just throw it all out there?

Something Changed started as mainly a vehicle for professional development and research and largely it still is. I barely ever talk about myself (apart from “I saw this, I read this, I ate this, I visited this”) or my feelings. So at worst it will be a record of what interested me at different stages of my life, which is fine. Thank god I have never posted a poem or ruminations on my relationships.
What do you think Something Changed adds to the web?
Lots of people in marketing and advertising view the internet from very very far away with a telescope. The world does not need another “how to be a powerblogger” blog or post on “how to measure social media ROI”. I like to think I see the raw internet – the amazing stuff people create, the intense stuff people say about their lives and feelings, the fascinating ways they represent themselves online. Then I try and distill that onto my blog. It’s like a little field study from an anthropologist completely embedded in the culture they observe. Having said that, I don’t recommend people see my blog as anything special – instead they should set up their own!
As you said, you barely ever talk about yourself. But you also barely ever talk about why you find something interesting, or worthwhile posting.
You’re right. I tend to like information that I view as primary sources – people who produce things from scratch, whether it’s blog posts about their lives of feelings, collating things that inspire them, producing amazing things likes videos or songs. Or academic analysis- people who take rigorous, well-informed approach to analyzing the internet and its sociology.
I don’t have time for anything in between, that whole raft of “people who don’t really understand the internet talking in vague general terms about the internet.”
I have things I definitely won’t post, like anything about swine flu, anything about that Best Job in the World tourism campaign, or tips to become a Twitter poweruser.
Do many of your non-ad agency friends follow the blog? How do you describe the blog to a real-life friend?
None of my friends that I’ve known forever are in the ad industry. They all read it, sporadically. When I refer to my blog I adopt a stupid mocking tone and say “my blawg.” If they ask about it I give a knowing smile and say, “I’m so famous on the internet you guys.” If a waiter takes ages to take our drink orders I’m like, “this would never happen to me on the internet.”
You and I both spend a lot of time online. I’ve gotten to the point where I’ve develop a kind of bias in the way that I access information online. I start to overstate the way that I operate and assume that others follow similar methods; if they don’t, I become either amused or frustrated, depending on my mood. But that’s a curious aside. When did you become a heavy internet user, and how did your skills develop to the point that they’re at now? (Because let’s face it, good internets is a skill.)
I know exactly what you mean. Good internet is definitely a skill. I am totally self taught, I didn’t even have email until 2000 or 2001. In 2003, someone at uni said, “email me a draft of your paper” and I said, “oh it’s pretty long for an email,” and then attachments were explained to me. I couldn’t use a digital camera until 2004. I couldn’t pirate music! It all sounds a bit embarrassing now.
It was in 2005 then that I started using the internet heavily because I joined some forums. Before that, I had always thought of the “web” quite disparagingly, “who are these people? Read a book, or go outside.” Now it’s completely a part of my daily routine. It’s really changed my life – how I think, what inspires me, how I work, the people I’ve met.
It’s helped that I can do it all day everyday at my work. Spending ten hours a day on something is a good way to get quite good at something. In every role I’ve had in my career, to do a good job I need insight into what people think and feel, a creative spark to generate ideas, and a plan to my implement strategy. So the internet is crucial to every single element, and my employers have always let me have free reign to work that way.
Do you keep a private journal?
No! I’m too self-conscious. If I want to remember how I felt about something, I do a keyword search in my Gmail and cringe at old emails I wrote my friends.
How did you become digital strategy director at your agency? Was ‘good internets’ part of the job description?
I met the CEO of my agency when I consulted on online strategy on a big national campaign he was working on. A few months later my position was created for me when I said I was ready for a new job – so there was actually no job description! I’m so lucky now that I get to do what I love with the cleverest team and the best clients.
The career path to Digital Strategy Director was not an obvious one. I was a journalist, then moved to Melbourne and could not immediately get a journalism job so I got a job doing the overseas publicity for Neighbours [pictured right *snigger*]. I only got the job because at the interview I told the producer, “You know it’s not too late to make Izzie’s baby Jack’s,” or something. Since I was spending my days trying to get freelance writing work I had had plenty of time to watch Neighbours fortunately.
Of course part of my job was to look after the BBC’s Neighbours website. It was my first taste of a really intense online fan community. They had a forum and everything. I learnt so much from that job. That an official website will never be as fascinating as a fan website unless you let go of the PR reigns (why would you want to read about an actors’ theatre aspirations on our site when you could go to an unofficial site to read about their love life?). That fans create the best material, that fans really get upset if you make changes without consulting them. It was a crash course in Internet.
Then I got to do my dream job being the Online Director doing national political campaigning, where I learnt about building movements – uniting people around taking action online and offline to achieve social change. Then I consulted on another big campaign, then I got this job. I always think of that thing people say, “the jobs the youth of today will be doing when they grow up haven’t even been invented yet.” At our Careers Centre at school they basically said girls could be Lawyers, Accountants, Gallery Curators or PRs.
I’m assuming that you went to university. Tell me about your time there.
I did! I went to uni to study English thinking I would have a career doing some kind of writing. In first year I became interested in social justice issues and for the first time paid attention to politics and current affairs. Before then I was strictly a reading, writing, art galleries, theatre type of person. So uni was fun, I did the student politics/share house/shop at Salvos/“feed yourself on $5 a day” thing until my last year. Then I got a full time newspaper journalism cadetship, and had to do my Honours year full time at the same time.
Was that a difficult year? Did you ever question what you were doing?
It was difficult. Fortunately it was things I loved doing – researching and writing. I’m also one of those people who needs to be busy to get things done. I like approaching big tasks (daily deadline of journalism combined with a yearly deadline of handing in a thesis) and strategically breaking them down in an efficient way. Having said that, I am never studying again. And whenever my friends say “I’m thinking of going back to uni,” I always say “NO! YOU FORGET HOW HARD IT IS!”
How did you land the cadetship? Was it shit or awesome?

I decided suddenly I wanted to be a journalist so I got a two week cadetship at a newspaper. I was lucky they gave it to me because I think now they only take people studying Proper Journalism at uni – a bit short sighted in my opinion, but I think it’s because the universities provide insurance. I got a story in the paper almost every day, including a huge feature on mobile phone use that was published in the Features liftout on the Saturday. The story is completely lame and I am so glad it’s not accessible by Google.
After my two weeks the Chief of Staff said they were hiring a cadet, and would I like to apply? I said “yes”. I interviewed and didn’t get it – someone else did. But a few weeks later they phoned and said I could be a cadet anyway. So that’s how I got the job, and now the other cadet is one of my best friends. The cadetship was amazing. Every day as a general news reporter is different and being a journalist is like having a license to walk up to anyone and ask them anything you want.
Do you read newspapers? Could you imagine being a full-time news reporter?
I only read newspapers on the weekends: the Australian, the Sydney Morning Herald, Sunday Sun Herald and Sunday Telegraph. I get rid of all the Drive, Careers, Business and rubbishy sections. Then read the news, then the Lifestyle, then glossy lifestyle supplements. It’s a habit. Print will never die while people have weekend brunch routines to uphold.
I can’t imagine being a full-time news reporter. I would love the thrill of finding a big story but miss the calming routine of planning and strategising in advance. I get a nice mix of thrillingly busy versus long term planning in my current work, so I wouldn’t go back.
Lots of people view their time at university as instrumental in their personal development. What did you learn about yourself during that time?
I learnt the same thing at uni that has proved true in the workplace. Studying and work (doing your actual job as per your job description) teaches you nothing. You have to do it and do it well. But everything fun, amazing, professionally exciting or leading to personal growth has always been thanks to things I do on the side. Whether that’s groups I joined at uni, friends I made on the internet, ideas and projects I’ve suggested at work, or new career opportunities I’ve conjured up. When I think about what my life would be like without my blog that I randomly started a few years ago… I just can’t imagine it!
Something Changed is my favourite Australian blog. You’d best subscribe via email or RSS. Unsurpisingly, Jess is also quite lively on Twitter. Thanks for the interview, Jess!
Taxing The Piss
“We don’t think there’ll be a simple change-over, because we know many young people simply don’t like the taste of beer, or straight alcohol,” she said.
“That will be a good thing if it delays some people from having their first introduction to alcohol, or if it puts them off drinking for a number of years. That will have a positive impact.”
This is the dumbest bunch of bullshit I’ve read in a week. Can you say, “prolonging the inevitable”?
The Australian Government intends to increase tax on “alcopops” by 70%, as this will supposedly “help to cut teenage drinking, because the so-called alcopops disguise the taste of alcohol”. Up until this point I’d been rather blasé about the issue, but the truckload of bullshit that Federal Health Minister Nicola Roxon wheeled into the discussion has prompted me to respond.
People like to get drunk, regardless of age. It’s been glorified throughout history. It’s glorified everywhere you look in the media. Getting drunk is fun. More importantly, getting drunk teaches individuals to become responsible for their actions.
My introduction to binge drinking occurred at around age 15, three years before our national legal drinking age allows a person to buy, drink or possess alcohol. It took me around a dozen violent vomit explosions and killer hangovers to realise that my actions, however fun they were at the time, had consequences. I learned that drinking a lot is fun, but it fucks you over. I learned personal accountability for my actions.
My experience was not uncommon. Beginning binge drinking at the age of 15 was later than a lot of my peers at the time. It’s what teenagers do – experiment, participate in risk-taking behavior, and learn. There’s a small percentage who don’t learn, and who are thus plagued with problems throughout their lives. That’s another discussion entirely, though.
“Cask wine is the drink of choice for someone who wants to get hammered,” Mr Smeaton told AAP.
He’s not wrong. From experience, goon is the cheapest, most popular decision for the discerning binge drinker.
“We need to increase the tax on things like full-strength beer, on cask wine, and on port.”
Okay, now he’s wrong. Increasing taxes in an attempt to quell an activity that members of society knowingly participate in is an act of social engineering, in its simplest form. And it’s not going to work.
People are going to binge drink, regardless. Alcopop sales will plummet, and both goon and straight alcoholic spirit sales will soar. And then they’ll attempt to implement further tax hikes, and then where does it end?
Look. Taxing the shit out of an activity isn’t going to reduce its prevalence. I doubt that the popularity of binge drinking has increased in any other manner than proportionately. There’s more kids than ever, so there’s more of them that binge drink. This has gone on for generations. Hell, wasn’t rum used as a currency during colonial times?
The act of binge drinking in ingrained into our national culture. Logically, we should teach kids how to handle alcohol from an early age. I don’t mean teaching as in the bullshit hour-a-week program that they probably still receive in early high school, as I did. I mean, really raise, address and discuss the issue with kids from a young age.
Tax ain’t the answer. You can’t throw money at – or in this case, take money from – an issue to make it go away. The problem’s deeper than that, and it deserves a reasonable, rational response.
