[Photo above: Hillsong Live plays at the Sydney Entertainment Centre in December. Thousands of fans attend Hillsong’s conferences and live album recordings each year. Picture: Trigger Happy Images Source: Supplied]
The crowd roars as the lights dim. All eyes are focused on the stage, where smoke obscures the silhouetted figures. Four guitarists, four singers, two keyboardists, a drummer and a dozen-strong choir break into song. The sound is loud and clear. A boom operator swings a camera across the front rows; its images are fed on to three screens, which also list the song’s lyrics in a huge white font.
The visual aids seem superfluous, though, as most know these songs by heart. Once the strobe lights disperse at song’s end, one of the singers asks: “Does anybody love Jesus here tonight?”
It’s Friday night at the Brisbane campus of the Hillsong Church, yet the production values wouldn’t be out of place at the Brisbane Entertainment Centre, about 25km away. About 3500 worshippers surge through these doors each weekend for services on Friday nights and Sunday mornings. The first third of this 90-minute service is more rock show than sermon: there are about 600 people in attendance tonight, all grooving on the spot to the rhythm section, hands held aloft in praise, voices singing, “Our God is greater than all”.
All the musicians on stage are volunteers, as are the sound and lighting technicians. But unlike other live music venues across Brisbane, there’s no pursuit of a pay cheque. Instead, we’re witnessing musical expression in search of divine approval.
After the band leaves the stage, an advertisement for Hillsong’s annual live album recording appears. This year, the recording takes place at Allphones Arena in Sydney, where 15,000 people are expected to attend. Hillsong Music Australia manager Tim Whincop calls the recording — to be held this Sunday — “an extension of our church services”.
“With so many services across a weekend, we don’t often get chance for our whole church to worship together at the same time,” Whincop says. “Our gathering at Allphones Arena will allow us to achieve this, and we will take this opportunity to record our next worship album.”
Since its first album in 1988, Hillsong Music has become one of the most successful independent record labels in Australia. According to Whincop, the label has sold more than 12 million records worldwide, and more than one million records in Australia. It has 21 ARIA-certified gold records to its name, 11 certified gold DVDs and one platinum CD: the 1994 live album People Just Like Us, which sold more than 70,000 copies. Yet, apart from when it pops up in the charts a handful of times each year, the label exists outside the nation’s mainstream music industry.
Hillsong Music emerged in 1983 out of the congregation at the Hills Christian Life Centre in Baulkham Hills, Sydney. Whincop says its music interests have grown from “a small team of passionate people to a group of hundreds of singers, musicians, songwriters and production volunteers” based at three campuses in Sydney, one in Brisbane and 12 extension services held in venues including bowling clubs, universities and cinemas.
Hillsong Music Australia — a department of the church — employs 17 full-time staff.
Its artists and repertoire have little in common with other labels. Where a company such as Dew Process in Brisbane has a diverse roster of artists, such as Sarah Blasko, the Panics, Mumford & Sons and Bernard Fanning, Hillsong has just three bands on its roster: Hillsong Live, Hillsong Kids and United, the church’s best known “praise and worship band”, which was founded in 1998 and has 13 albums under its belt. Like the Hillsong Live series, United releases an album each year. The label’s next release has a Christmas theme.
For the full story, visit The Australian. [Note: you may have to register for an account to read the full article, as News Limited has imposed a paywall as of October 2011]
In an age of disconnect, Lawrence English still believes in the life-affirming power of new sounds. It’s what’s kept his label ROOM40 going for 10 years, writes ANDREW MCMILLEN.
If you’re an experimental sound artist looking to distribute your music internationally, no matter where you’re based, the name Lawrence English is bound to crop up in your research. English [pictured right – kind of] has operated the label ROOM40 out of his home in Brisbane since 2000, or, in his own words, he’s delivered “sound parcels from the antipodes since the turn of the century”. Such is the man’s reputation for courteous professionalism, kindness and amiability among the world’s non-mainstream music community that he could well front a Tourism Queensland campaign for international relations.
“The six degrees separation thing in this particular field, I think, is much less than six. Even your top level guys, your Brian Enos, the degrees of separation, are like two or three at the most,” English says. “One of my very good friends, Ben Frost, is Eno’s current mentee. We put out Ben’s first album. There’s this great flow-on effect. I think the really good thing about this particular area is it is really like an extended family, in the best way possible, not in the kind of squabbling way.”
English’s greatest passion appears to be sharing interesting sounds with others. As far as I can gauge, this is why ROOM40 exists. Every release is a labour of love, carefully choreographed with a selection of artists hand-picked from around the globe. ROOM40’s Australian releases over the years include John Chantler, Chris Abrahams (of The Necks) and Rod Cooper.
“I’m a big believer in that generally in music, there’s enough room for everyone to do their thing and to find an audience. The kind of competitive, closed spaces that sometimes happen with more contemporary music – I just don’t believe in that because I think there’s plenty of room for Big Day Out, for Soundwave, for all these major festivals. I believe in open systems. The cycle of the fringes to the centre and back around again; that’s what keeps it interesting.”
As 2010 marks ROOM40’s 10th anniversary, I dropped into English’s home in Kelvin Grove, a suburb of Brisbane, to discuss its past, present and future.
I’ve read that you consider ROOM40 not just as a label, but a multi-arts organisation, which encompasses the label, distribution, promoting shows – what else?
Festivals, art curation, and art installation. It started as an umbrella so it was like the label publishing editions and all that kind of stuff; the opportunity to bring people to Australia and send Australia overseas, like a kind of cycle thing … We’ve had some great international artists. Christian Marclay was here a few years ago in Melbourne at ACMI [Australian Centre for the Moving Image]. But we are yet to see that celebration of contemporary sound culture or a kind of connective thing – this thing is, for most Australian musicians in this area, their profile is overseas. Someone like Oren Ambarchi, for example, that guy’s touring in every other country. He plays in Australia maybe three times a year or something. He might play 50 shows. The same for me: I played two shows this year and by the end of the year I’ll have played like 30 or 40 something. Ninety percent of them will not be in Australia. It’s just because the opportunities are elsewhere and Australia is just one of a number of countries that you can go to.
For the full interview, visit Mess+Noise. Thanks for being one of the most interesting people I know, Lawrence. For more info on ROOM40, visit their website.
On February 13 2010, I spoke to OK Go’s singer/guitarist Damian Kulash [pictured right] on behalf of Rolling Stone Australia. He’d been up all night shooting a second music video for their song ‘This Too Shall Pass’. The first video couldn’t be embedded anywhere outside of YouTube because of the restrictions put in place by their parent label, Capitol Records, which is owned by EMI Music. The band’s response was to upload an embeddable version to Vimeo, write an open letter to their fans explaining the situation, and seek outside funding to conceptualise and film an entirely different music video. [You should click the above links to watch the videos, if you haven’t already seen them.]
Shortly before Rolling Stone’s May issue went to print at the end of February – confusing, right? – OK Go left Capitol Records, effectively undermining my story’s relevance. [More on that experience here.]
Below is the full conversation I had with Damian, which is one of the last interviews the band gave while still signed to a major label.
Andrew: Before we start, are you totally sick of talking about this whole issue?
Damian: The politics of the music industry are… tiresome. I’ll put it that way. It’s important to me and I’m fascinated by it, but I’d much rather be thinking about making things, than how to distribute them.
What kind of response have you seen from your fans in regard to your letter?
It’s been pretty positive. My letter has been received by some people as a polemic, or as a big screed, but truly, the letter was just an explanation to our fans about why certain things weren’t available to them, because I think people really didn’t understand what was going on. I didn’t see it as a big political move; it was just an explanation to our fans, and we’ve gotten very good response from them. I think they’re just happy that we treat them like adults.
What kind of response have you seen from the record label? I read your interview on New TeeVee where you said your main contact at the label wants as badly as you do for the video to be embeddable.
I think most folks at the label probably share our opinion that things should be easily distributed. There are a lot of competing agendas within the record label, so I’ve gotten a wide range of responses. The digital department of EMI France actually tweeted the letter and was distributing it because they felt it was a defense of their position. Other people felt like it was an attack. It’s a big company, so there’s been a wide range of responses.
Beyond your fan base and record label industry people, the general public has also paid attention to the letter. I refer to your quote in Time about how you think there is a quiet majority who are just interested in seeing how the music industry works these days, and seeing your explanation from the inside.
That’s definitely been the basic response that I’ve felt. I obviously can’t quantify it, but the loudest comments in the music industry in general are mostly from people who hate labels and who hate major labels and feel the industry is set up to screw musicians. I don’t feel like that’s generally representative. I think it’s easy to hate the machine. You really get those comments from people that actually try to make a living making music. It’s mostly people who have this purist idea of what music should be to them; give up their day jobs because they want their musicians to be absolutely conceptually totally pure and not ever have to worry about money for them.
I read your Mashable interview where you said that a year or two ago, EMI switched the embedding stuff on all of your videos, but you didn’t pay much attention as you were making your new record at the time. Looking back, do you wish that you had paid attention? Would you have done anything differently back then?
We have to pay attention to how our records and our videos and everything is distributed because we make ‘em and we care about how they get out there, but I wouldn’t be a student of the music industry’s technicalities if I wasn’t convinced that the animating passion in my life is making things, and how the distribution of them affects that. I know it sounds incredibly circular, but I don’t particularly care if the music industry works until I make something and it fucks up the way I want that thing to be shared with the world.
I’m glad that when I’m writing music and recording music, in between records, I’m not spending my time trying to figure out the solution to the logistical problems of the music industry. Those are some things that we have to pay attention to out of necessity, not because we like paying attention to them.
There is a quote from you in the letter where you say, “Unbelievably, we’re stuck in the position of arguing with our own label about the merits of sharing videos. It’s like the world has gone backwards.” As musicians, you must feel that having these kinds of conversations about the business side of music drains your creativity or your time that could be better spent creating music.
It seems to me like there are a couple of things. One, the music industry is very clearly in an incredible crisis and that’s what makes this story complex. There is a lot to talk about because we’re up against what appears to be a sort of unresolvable problem. People want to talk about it. Two, I think a lot of us feel incredibly passionate about music and by its nature – almost by its definition – the important part of music kind of defies words. To me, what makes music sort of magical – what makes music the thing that I live for – is that you can communicate things like music’s four-dimensional emotions instantaneously. It’s like emotional ESP.
I think when something comes along, something to talk about in music, something very rational or logistical and sort of left-linear logical, that’s attached to the distribution of music or to the manufacturing or production of music, then at least there is something to sink our rational brains into and some people really want to talk about it. Maybe this is something of a stretch as an argument, but we do a lot of interviews and it’s impossible to answer substantive questions about music because music is a feeling, not an argument. Whereas, everything that surrounds music – how it’s distributed, the politics, and the money behind it – gives you something hard and logical to talk about. I think that’s sort of why there is so much fascination on these things.
Bob Lefsetz wrote in response to this situation that “if the labels want to maintain control, they have to first get the hearts and minds of the artists.” As an artist who deals with labels on a regular basis, do you share his view?
Yes, in essence they do. I think that the value in music from which we derive the money in music can no longer be generated by limiting access. The way you assess value in most commodities is related to supply, the whole supply and demand curve. The reason you have to pay to have most things is because someone else restricts your access to them or you have to pay for the access to them. There are certain things that don’t follow that model and music has sort of jumped the barrier, I think.
Twenty, fifteen, or even ten years ago, music was a physical thing that could be bought and sold. Even if conceptually the music wasn’t, there was a way of controlling access to it: you either owned a CD or you didn’t. Either you had access to it or your friend did, or you got it from a library. More likely, you bought it and had access to music.
Now that has sort of broken down and the music industry is not going to be able to get that genie back in the bottle. You have to find a different level to work with, and I think that – whatever the financing situation is, no matter which body is financing the logistical mechanics of music – that body will have to have a better relationship with musicians and record labels. Record labels deal in very black-and-white terms with this restricted access thing, and now everyone is going to have to believe in a new model simultaneously, otherwise money won’t be generated for music.
By now you’re all too familiar with the arguments surrounding this YouTube issue, having lived them out and told the world about it. If you can comment on it, I’d like to know how EMI rationalise the ‘disable embedding’ decision to the average web consumer – the one who just wants to share their cool videos with their friends?
There has been a conceptual shift between videos being advertisement and videos being product. They’re sort of ‘on the fence’ still. All labels still want their videos to be seen far and wide, but they also want to be paid for them to be seen far and wide. Whereas once upon a time it was just amazing that there was a website out there [YouTube] that would actually help you distribute your advertising. Now, there is a website out there that is actually distributing your product without paying you for it. I think that’s how they justify it. They want people to see it like: “we paid for that thing, how come you won’t pay us for it?”
Do you think that the thought of the average web user even comes into their equation, or is it all just discussed in terms of profit and shareholders, as you alluded to in your letter?
They’re not such morons that they can’t take into account what people want. Labels don’t have a singular mind. It’s not like one big beast with one agenda. I think a lot of people at labels understand what people want and are frustrated with the way things are working. I think there hasn’t been a very clear-eyed assessment of that shift in music videos from advertisement to product, or in general, of the attempt to blur promotion and monetization. There used to be an obvious revenue stream, and that was selling records [CDs]. Since that is shrinking so incredibly fast, now all the things that you essentially pay for to promote that revenue stream are now things that they’re trying to turn the tables on and get money for actually having done.
I don’t think they’re incapable of thinking about what people want. I think everybody suddenly is trying to eat the hamburger at the same time that they’re still milking the cow. You can’t have it both ways.
Final question Damian, and it’s a bit of a philosophical one, so take a deep breath. If labels continue to herd viewers into absorbing their artists’ content in specific web destinations like on YouTube, what are the wider ramifications for the nature of sharing content online?
First of all, I’ve been talking this whole time as if I have a kind of answer, like I know exactly what’s going on and there is an obvious path forward. I don’t know what the ramifications will be. The first step that seems obvious to me is we do need something like record labels to perform some of the functions record labels traditionally have. This is what I think the critics of major labels often miss, is that for all of their exploitative, greedy, and short-sighted policies, they did provide a risk aggregation for the world of music making. They invest in however many young bands a year and most of them fail. Those bands go back to their jobs at the local coffee houses without having to be in tens or hundreds of thousands of dollars of personal debt for having gone for it.
If we don’t want to be just a domain of the independently wealthy and people who can take time off from their jobs for a couple of years to see what happens, or finance their own world tour while they figure out exactly how to make the number at the end of the column black, then somebody has to be doing this risk aggregation.
Historically, when a band did well, or an artist did well, the profits could be so substantial that they would cover the other nineteen losses that the failed bands meant for a record label. A label could take the very extreme numbers of the music industry: you might have a less than 1% chance of success, but if you do succeed there is a massive reward, and it sort of evens them out over dozens or hundreds of artists a year.
Something sort of needs to be doing that unless we want music only to be the domain of the independently wealthy. I think then you have to figure out what that means for content distribution. Somehow, some sector of the business has to be able to make a significant reward off of the success of that one-in-twenty, or that one-in-fifty, or that one-in-one hundred in order to keep the system running.
At the same time, we all want this magical, wonderful, instantaneous global distribution – via the internet – to make music ever easier to get to and to make it more universal and more accessible. We have to figure out how to get the money that people are willing to spend on music into the hands of musicians, and into the hands of those risk aggregation bodies.
Right now, it seems people are willing to spend money pretty freely on music. They just tend to do it more on hardware or on their broadband connection. People are willing to pay for extremely fast connection to the internet so they can download big files. They just don’t particularly care for paying for the file themselves, or see that as something they should be doing. People will pay a lot for an mp3 player. They don’t expect that part to be free, so to get people to value their music in that way, then we should figure out how to look at the system from a macro perspective and figure out a reasonable way forward.
Thanks Damian. I admire your ability to speak coherently about the music industry, especially after an all-nighter. [The band had been up working on the second video for ‘This Too Shall Pass‘, which is embedded below.]
I don’t know how coherent I’ve been, but if you can whip that into shape and make me sound like I was, then more power to you. I appreciate it.
[You can read more about this story for Rolling Stone Australia here.]
Last month, Nick and I went to Perth for One Movement For Music; he as a panel moderator, and I as a reporter for the One Movement blog, which I’d edited since July.
Nick moderated a panel called “Busting Open Digital Myths“. My highlight of the panel was when Nick asked Simon Wheeler – Director of Digital at The Beggars Group, which consists of indie labels like 4AD, Matador Records and XL Recordings – about Beggars’ approach to online promotion, since they’re widely known and loved for allowing music blogs to repost free mp3s. Footage of Simon’s response is embedded below, as well as a transcription underneath.
“Everything we do is geared around a particular artist or release. One of the challenges we set ourselves – and it’s not a particularly scalable model – is that every campaign we put together around an artist or release is bespoke. It’s quite a labour-intensive way of working, but I think it’s very important that we try to do the record justice. When you’re working with very original artists making original pieces of work, I feel strongly that the marketing around that has got to be original as well.
There’s no standard practice to what we do. There’s a few common traits that we have. One that started in the US particularly is to make an mp3 available when we have an album coming out.
It’s kind of crazy how the music industry works; we shout and tell everyone about a new record. “It’s really exciting, it’s great, you can hear it on the radio.. oh, but actually, you can’t buy it for two or three months. Is that okay? Can you just not download it off of anywhere? Just wait two or three months, we’ll get it in the shops soon!”
So, going against that, we know that fans are passionate about an artist, and they’re very excited about a new album. So to be able to give them something to satiate that demand somewhat has been quite effective. There’s also the purpose of giving people a piece of music to ‘try before they buy’, if you like. We get a lot of love and a lot of coverage in the blog world, because I think our artists are very suited to that world.
We don’t give music blogs free reign, because you’d find that each blog would post a different track from the album, and so ten minutes after you’d publicised the album, people could just go and download the whole album (laughs).
So by making available one chosen, one focus track from a new album – much as you take a track to radio – there’s kind of an unwritten dialogue between us and the bloggers. We don’t tell them to post it, we don’t say they can’t post it; if people post the whole album, we’ll definitely say they can’t do that, and we’ll get it taken down. But they understand that if we post an mp3 to one of our label sites or blogs, then they won’t get any grief from us at all [if they repost it to their blog].
This really helps focus the campaign around a lead track, much as you do when taking a track to radio. There’s no new science here; this is just what the record industry has been doing for decades. We’re just applying that to the digital age.”
I knew that the Matador’s Matablog saw traffic and sales increase after adopting regular mp3 launches, but it was so refreshing to hear Simon’s response. He showed that Beggars Group understand the value in creating a dialogue with music bloggers, as well as giving fans a portable sample of a new album to take with them.
On a national level, contrast Beggars’ approach to what I see each week from major Australian labels, who release key tracks to radio using encrypted software, and who often disable the ability to save the audio file in a portable format.
The Beggars Group music blog strategy filters down to indie labels like Sydney’s Remote Control Records, whose blog regularly reposts promotional downloads from the likes of Matador, XL and 4AD. I interviewed their marketing director, Steve Cross, for Mess+Noise in October.
Simon’s outline above begs further research into how the group measures the return on the free mp3 promotional strategy. We’ll contact him for a guest post in the future, but I’m interested to know how Way Cool Jnr readers interact with label blogs.
Beyond Remote Control, EMI Music have maintained The In Sound From Way Out for over six months now. Though they’ve been shy about giving away too many mp3s just yet – check out the downloads page – their stream of the new Massive Attack EP ‘Splitting The Atom’ brought thousands of new visitors to the blog. (Disclosure: EMI is a Native Digital client)
Australian indie label Speak N Spell recently relaunched their site, which features a blog and free downloads. Sydney’s Difrnt Music are occasionally known to exchange songs for email subscriptions. And Melbourne-based boutique label Hobbledehoy took the unique approach of offering much of their catalogue for free download, in partnership with US provider Gimmesound.
Which other Australian labels see the value in using promotional mp3s to drive music sales and site traffic?