All posts tagged Independent Labels

  • A Conversation With Ian James, Managing Director of Mushroom Music Publishing

    [Note: this post originally appeared on OneMovementWord.com]

    Ian James is the Managing Director of Mushroom Music Publishing and a guest speaker for the MUSEXPO Asia Pacific component of One Movement For Music (Oct 16-18). Andrew McMillen spoke with Ian about the nature of genius, indie labels, and fostering excellence.

    Andrew: Ian, you’re involved with One Movement as a speaker, but I’m also curious about your goals when attending these kinds of conferences on behalf of Mushroom Publishing.

    Ian James, Managing Director of Mushroom MusicIan: It’s to impart information. It’s about sharing what I know with the next generation of managers as much as anything. I know that a lot of artists attend these events but I’d like to see an improvement in the infrastructure of our business, which primarily means having a lot better level of training or information going to the next generation of managers.

    What do you hope to achieve when you speak at these events, aside from imparting knowledge?

    I like to entertain people. If they don’t walk away enjoying it, it probably hasn’t been worthwhile.

    I was reading a 2003 interview with you on the AIR website, and this quote stood out. “There are so many people in the music business looking for a very limited number of opportunities. If you’re not excellent at what you do, you won’t get anywhere.” As Managing Director, how do you go about fostering excellence in those involved with Mushroom?

    The trick to the people that work for me is that you choose the right ones first. You choose people that have got something special, and then you give them as much room to move into as you can. I’ve got a great International Manager called Zoe White, who is about 26. She spent three years in London working at Beggar’s Banquet. She had her own little vinyl label called Passport over there, which you can check out. I was told by a friend of mine that she was back in Melbourne and she’s been a great International Manager.

    Similarly my A&R Scout, Michael Kucyk, who was brought in by Linda Bosidis, my A&R Manager. You find young people who really know what they’re doing and then you give them room to operate and you also give them the collective wisdom of the building. The Mushroom building is full of a lot of people who know what they’re doing.

    I can imagine. From that same interview, another quote of yours that stood out was where you sat on a board meeting once and said, “I’m not the least bit interested in competency. In fact, what I look for is genius, but I’ll settle for extreme talent.” Do you hold those same standards with your staff at Mushroom Publishing, to convince them to sign only the best acts?

    Yeah, that was in relation to the training boards and the standards that other industries apply to the people that work in them. It works just fine for the clerical world, for instance. In our world, you don’t stand a chance unless you’ve got a level of genius, or something really special.

    When it comes to the staff, there are different types of staff. We don’t want everyone to be a potential rock star marking time in a publishing company. I’m not interested in people like that. They can go and mark time somewhere else. It’s really about people who want to be in the music business, and have the aptitude to do that, and not necessarily in promotions.

    The final quote I’d like to discuss from that interview which you said in reference to independent record labels: “There is this theory that with a label you’re building a copyright asset with which you will then cunningly turn into millions of dollars.” Do you have anything to add to that statement, six years on?

    Mushroom Music Publishing logoThe ability to convert it into millions has been seriously diminished in that the little labels are struggling and unfortunately we are not seeing too many of them rise up. Certainly, the current financial situation has got something to do with it, including the fact that people simply aren’t buying or paying for things the way they used to, and particularly the output of indie labels. I find the hypocrisy almost stunning that these people can profess to have their favorite bands and not feel the need to actually do anything towards supporting them. I’m looking forward to debating that with anyone who wishes to cross the line when I’m in Perth, and explain that particular piece of self-serving philosophy.

    I find that it’s interesting that quite a lot of the labels that were the emerging labels at the time have ended up with Universal; Steve Pavlovich [of Modular Records] in particular. They’ve adopted a half-way position where they’re taking advantage of the power of the major companies, who are prepared to give those types of labels a lot of latitude. I think it’s a pretty good marriage, actually. It seems to work.

    The pure indie labels are really struggling, I think, Andrew. I think they’re really doing it hard, which I don’t like.

    To take a step away from talking about business for a moment, what are some of the most enjoyable aspects of your role? I can imagine it must be wonderful to watch the artists that you have supported and championed and the ability to support themselves via your publishing deals.

    Yeah, that’s fantastic. In terms of the warm glow, that’s the best, to see someone really make a living out of it and consistently make a living out of it, not just a living, but make great music out of it, have the satisfaction of putting out three great albums. We’ve spent a lot of time with Eskimo Joe and we find they’ve grown up. They were young guys in Perth when we first met them. Now they’re really occupying their space brilliantly. That’s very satisfying.

    Ian James [right] with Jesse Hughes of Eagles Of Death MetalAlso, the great shows. I’m a big fan of Eagles Of Death Metal, who are not everyone’s favorite band. I went to a show in London, the last night of the Raymond Revue Bar, which was a ’60s strip club in Soho with red velvet curtains. It was a ladies’ night only, except I managed to smuggle my way in because I’m a friend of Jesse Hughes [pictured right], the singer from the band and also their publisher.

    Seeing the Eagles of Death Metal with about 300 London girls and me.. it was that sort of night. That’s what it’s about. You could just imagine, Andrew. That’s the sort of stuff that’s also wonderful.

    Conversely, what are some of the less enjoyable or stressful elements of your job?

    I guess the whinge factor, with everyone wanting something for less. It’s a litany about exploitation and how important it is for the artist that they get it and how this person, who is not going to pay you any money, is going to provide it. “Opportunity” is a word I hear very often.

    Put it this way; you can’t blame people for trying but when you hear the same story, it’s a bit like those beggars in the middle of the city who have been asking for money for about ten years. You go, “Enough, we know you’re down on your luck, but you’ve been down on your luck in this exact same spot for ten years. Leave it out.”

    I find a lot of people like that come to us and kind of aggravate my licensing staff. When my licensing staff get aggravated, they come and aggravate me. I get it down the line. That always annoys me, the “Hi, I’m in marketing and I want it for nothing.”

    Put it this way; we’re a bit bulletproof here at Mushroom. It’s a big organization. Not many people try and cross us. No one succeeds. It’s not like I’m particularly vulnerable to things really annoying me because we’ve got a way to deal with it.

    Finally, Ian, what are the personal qualities are integral to achieving success in the music industry?

    I think you’ve got to be lively. I think you’ve got to have a good mind and you’ve got to be lively. That applies to both musicians, and to people that work in the business.

    Don’t miss Ian James when he appears as a guest speaker at the MUSEXPO Asia Pacific component of One Movement For Music Perth, October 16-18 2009.

  • A Conversation With Stu Watters, Australian Independent Record Labels Association General Manager

    Stu Watters - in the fleshThis is my first interview on behalf of One Movement Word, which is the official blog of the One Movement For Music  (OMFM) Perth festival and conference. In the lead-up to the October 2009 event, I’ll be speaking with a range of OMFM artists, speakers and music industry figures, and publishing the full transcripts on here.

    Stu Watters is General Manager of the Australian Independent Record Labels Association (AIR). After representing AIR for five years, he recently announced his depature from the organisation. I caught up with Stu before he heads to Brisbane to launch a new video production and licensing venture in July 2009. I came across former FasterLouder editor Cec Busby’s 2007 interview while researching, and used one of Stu’s responses during that conversation for my first question.

    Music fan to music fan: how have your listening habits changed since you first saw Dire Straits as a young tacker?

    It’d have been hard for me to avoid Dire Straits at that age, given that there were only a few outlets and media opportunities available to artists. And those guys just had access to all of it, and there was no escaping it.

    These days, it’s a very different ballgame: obviously at that age, I was very open to listening, and becoming a fan of whatever was put in front of me, whereas these days I’ve certainly developed a different palate. But I also explore and discover music in all the ways that are available to me. I have to say that there’s a lot of music that I fall in and out of love with very quickly, because something else comes along, which didn’t happen as much when I was younger.

    I would say that it’s harder to hold on to some of the music in the same way that I’d used to, in that I’d just flog stuff to death. My wife would argue that I still do, but I don’t reckon I do it anywhere near the same extent that I used to, because I’ve just got so many options that I’m exposed to on a regular basis. (The Twitter tool) Blip.FM has ruined my life this week, because all of a sudden I’ve got a whole bunch of new music that I have to listen to!

    It’s so much easier these days to get exposed to a lot more music. It’s very important to define filters that you can trust – people who you can look to, and like what they’re listening to – and that’s why I like software that can ‘plug and stream’. It’s a shame that (online radio streaming app) Pandora isn’t accessible here (in Australia) any more, because that was a really fantastic service. I could punch in something that I really liked, and it would give me stuff that I’d never heard of, but I knew that I’d like it.

    You know better than anyone in the industry that acts can come and go. I find that due to the sheer volume of music available online, it’s difficult for artists to get noticed – to be heard above the crowd, so to speak. If you were starting a band today, how would you go about getting heard?

    Eddy Current Suppression Ring. Dude in the back with the beer is loving it.As a band who wants to get exposure, you’re going to have to focus on the core outlets, which I think are still very much around community and commercial radio. I don’t think that that’s going to change for a long time. There’s certainly a greater opportunity for artists to create videos without focusing on the goal of television exposure, although that may happen naturally. Having a strategy built around covering online bases such as MySpace and YouTube is important, but I think it’s still absolutely critical that you have a very, very strong live performance that creates an amazing audience.

    Bands like Eddy Current Suppression Ring are testament to that idea: it’s a show that you go to, and you take it away with you when you leave. They sell phenomenal amounts of records (at each show), and they’ve done fuck-all in terms of production. I was lucky enough to go to the Melbourne Zoo show that they did recently, where 3,500 people turned up, purely because they wanted to see this band put on a great live show. And I still think that’s absolutely critical, irrespective of any of the changes that’ve occurred to the environment in which we distribute music.

    That live experience, that tangible, tactile thing, is still critical to the whole experience.

    AIR works with a variety of digital music services and distributors. There’s quite a few on the market – iTunes, Tunecore, and CDBaby, for example. Which of these offer among the best return on investment?

    You’ve got to identify what each one is trying to achieve. iTunes and Bigpond are retailers: Tunecore, IODA, The Orchard and so forth are all aggregators and distributors, and then you’ve got the relationship directly with the physical distributors. I think the dynamics have changed dramatically, and it would certainly appear that for a number of services – digital aggregator models which have been running off of percentages – the dynamic has changed in a huge way, in that they played a ‘gatekeeper’ role for a number of years, and I think that’s been broken down a lot.

    The Tunecore model, where they’re working off of the upfront, ‘flat fee’, is changing the dynamic considerably. And when you’ve got owners of content in the market who’ve licensed the content through a third party to a licensee, they’ve gone into those agreements at a time when there wasn’t a solution. It’s now very simple for the owners of the content – the licensors – to go directly to the licensees and offer the product. In the past, a digital delivery platform didn’t exist to enable that relationship; now, it’s very easy.

    In terms of value for money, there’s been a number of middle-men that’ve been cut out of the picture. At the bigger end of town – and by that, I mean even the big indie labels who’re still small players on a larger scale – they’re now able to be in a position where they can supply the content to the consumer directly.

    I don’t believe there’s a particular service that’s the ‘best’ value for money; the best value is the direct relationship between those two business entities. In terms of small, independent artists, services like Tunecore which offer ‘flat fee’-based pricing are probably turning out to be a better deal for a lot of companies that don’t have the leverage that others do.

    You mentioned that middle-men have been cut out of the industry. Do you think that’s for the better?

    Certainly. If you’re an artist and you’re dealing with a record label, there’s a percentage of your overall revenue that you’re losing there. If that record label is dealing with a distributor, then there’s another percentage. If that distributor doesn’t have a relationship with an online retailer, such as iTunes, Bigpond or Amazon MP3, they’ll have to use an aggregator, so there’s another percentage that the artist isn’t seeing. It’s just like continually slicing an ever-diminishing pie. The less steps there are in that equation to reach the consumer, the better off the artist will be financially. The end goal of most artists is to reach as many people as you can with your music; it’s not necessarily about making money, but reaching an audience has always been important.

    The Middle East's debut EP

    Do you believe radio airplay is still important for emerging acts in Australia?

    Absolutely. Let me give you an example – The Middle East. A colleague of mine heard them on Triple R, a community radio station, before they were played anywhere else.

    Through that, we found the band, and Triple J discovered them soon after. Their music’s awesome, and the radio airplay has created a following for them.

    I’m a massive supporter of community radio in this country, and it’s not until you visit other countries that you realise that they don’t have public radio in the same way that we have with Triple J – although, the UK has six BBC stations. We have a really strong radio culture in Australia, and I think it plays an extremely important role. And you can’t deny the impact that commercial radio airplay has on breaking artists. I don’t think it’s the ‘be all and end all’, but certainly, if an artist gets to the level where they can create enough momentum on commercial radio, there are usually excellent dividends to be paid as a result.

    It’s interesting that you mentioned The Middle East, because their release (‘The Recordings Of The Middle East’ EP) is my favourite of 2009. It’s amazing.

    Yeah, it’s killing me. I have a lot of faith in their artistic ability, to become an international act. It’s one of those records that my wife has hidden from me. I’m not allowed to play it any more! That’s a classic example of listeners having the opportunity to discover a band from Townsville, because of the shortened distance between audiences. A band like that 20 years ago, out of Townsville; it’d have taken a hell of a long time before they got to that level of exposure.

    And there’s a danger in that, too: artists who are making really good music, but who are perhaps not quite ready for the impact of their work. And I know that those guys (The Middle East) are getting smashed on every front. Who’s managing them? Who’s doing all the booking? They released the EP through Spunk, but who knows what’ll happen next?

    They’re getting belted as an act, and you wonder whether they’re professionally equipped to deal with it. There’s a real upside to the diminishing barriers to access with this stuff, but there can also be an impact that’s not always positive. I don’t think it’ll be negative in this case, but it’s not always positive in terms of – is the band ready for that level of attention? And if they aren’t what are the consequences of them not capitalising?

    For bands looking for radio airplay, do you think it’s best to start at a community radio level and move up to Triple J, or just shoot for the top?

    94.5FM - srs bsnssIt depends on the content. There’s no ‘one shoe fits all’. Community radio is the most diverse, and offers the most opportunities in terms of exposure. Triple J is more responsive to community radio than ever before – and this is just my view, which Triple J might counter – but I think that the rise of FBI, and online blogging and podcasting communities, have really impacted on what Triple J discovers and starts playing. FBI has made a huge impact in Sydney, given that most of the Triple J team is based in the same city. I’ve seen more of the ‘better’ music generate a profile out of community radio before it’s generating a profile anywhere else.

    So I support the notion that you should service community radio at all costs, and that you should also service, where appropriate, the public radio stations as well, whether it’s Triple J, ABC National, ABC Regional or commercial stations. It just depends on the content, but I think that community radio has the broadest appeal for the majority of Australian content.

    I’ve spoken to artists who feel that being signed to a label is less necessary than ever before, as determined artists can handle their own management, promotion and distribution through the web. What are your thoughts on artists who don’t particularly want to sign to labels?

    That’s fine, if they’re prepared to do all of that. I think that there’s still a place for business relationships to occur between artists and other entities, whether they’re labels, or distributors, or publicists. There certainly needs to be a central point where the act’s affairs are managed, whether that’s done by a manager or in-house. It’s entirely possibly; it’s more possible than it has been before, but I don’t think that’s necessarily an argument for redundancy, to be honest. There are more options available, but there are cases where it just makes sense for people to enter into those relationships.

    I think if it’s all handled in-house, it’s a matter of balancing self-management and writing music. I mean, if The Middle East are getting tied up in all their own affairs and they’re not writing any new music, then it’s to the detriment to the quality of their act.

    Exactly. But having seen them just the other week, and after hearing a whole bunch of new material, it warmed my cockles to know that they were doing something other than just the five tracks on the EP.

    How does AIR help indie artists who aren’t signed to indie labels, and who don’t intend to?

    About 25-30% of our indies are unsigned artists. We have a whole range of opportunities for those guys, particularly if they want to remain unsigned artists. Through the D-Star MPE program, generally you can’t open an account with those guys unless you’re turning over [a significant] amount of money. So there’s opportunities for acts to deliver their product to a whole range of media, including commercial radio, blogs, public and community radio. We also help out by giving AIR members access to our professional network. They can call us up and ask questions directly. I’ve fielded three calls today from artists who have business questions that they need answered.

    We have a bunch of members-only stuff in the back end of the website, which is probably more relevant to self-releasing independent artists, or small-to-medium independent labels. It’s a very open environment in the independent sector, and for an independent artist to be able to get onto the phone to an owner of a record label and get advice from them, that’s certainly an open part of AIR’s network.

    A change of topic. This is something I’ve been thinking about a lot, as I’m in the middle of writing a series of columns for The Music Network on this topic. Why do you think that the industry continues to push artists toward releasing albums?

    Nine Inch Nails frontman Trent ReznorI’m not sure if it’s the industry that’s pushing artists to releasing albums, or whether it’s more the artists holding on to the idea. Certainly, if you take Radiohead as a case in point, the album was very much a part of their philosophy. The ‘In Rainbows‘ release had very little to do with the consumer. I don’t think it’s the labels continuing the album trend, per se; holistically, it’s the industry that’s focussed on albums, including the artists. They generally want to do a body of work. It’s kind of like a visual artist: they don’t just exhibit one piece at a time, they’ll showcase a collection of pieces that they’ve been working on over a period of time. The idea of the album appeals to the artist, and it appeals to the consumer.

    I think for our sector, at an industry level, there’s now very much a single-track culture. It’s been reinvigorated with digital distribution. I don’t necessarily buy the argument that it’s the labels who’re keeping the album alive, I’d say that the artists are equally, if not more, influential in the idea of the album. But I like the idea that artists like Nine Inch Nails [pictured right] and Iron & Wine are repositioning their thinking around their music releases. This idea of “release an album every three years” has largely gone, and I think that acts are paying more attention directly to their fanbase. There’s a real necessity these days to ‘plug in’ to your audience on a regular basis, to keep the fans happy. Offer them something free, and unique.

    I read about AIR’s partnership with JB Seed for the ‘Independent Times‘ panel discussion at the One Movement For Music conference. The plan to sponsor ten previous JB Seed management workshop attendees is interesting. How do you think the role of the artist manager has changed during your time in the industry?

    I think there’s a distinct lack of manager development in Australia. That requires addressing, and I think that The JB Seed program has gone a long way to doing so, particularly for self-managed artists, as John Butler was in the past. He managed himself for a number of years, and worked it out himself; he now has a management partner relationship with (Jarrah Records owner) Phil Stevens, who is his manager, for all intents and purposes. I think there’s now a much greater incidence of artists working with their managers, than artists being led by the managers. I think that’s an important distinction to make, and that’s changed relatively recently.

    Managers also need to be across a lot more aspects of the industry. There are many managers these days who’re also – by virtue of their role – required to manage the recording, and virtually embody the manager of the artists’ record label, in many ways.

    Australian Independent Record Label Association logo

    I just want to clarify that AIR’s partnership with One Movement and The JB Seed. We’re supporting what The JB Seed are doing, but they’re the guys who’re sponsoring those ten managers to come in for the discussion. AIR are actually developing the ‘Independent Times’ program, which is where the managers will plug into. I just wanted to be clear that One Movement and JB Seed are the entities who’re sponsoring that initiative, not AIR! We work very closely with The JB Seed. We’ve worked with every management workshop that they’ve done, in terms of content and delivery. AIR’s relationship with One Movement is purely with delivering the ‘Independent Times’ program for that conference.

    You’ve been involved with a lot of music conferences over your time, with both (Brisbane-based music industry development association) QMusic and AIR. How do you feel that One Movement is shaping up?

    It’s really interesting. They’ve stated a strong focus for the conference and festival; their approach is probably the only music industry conference in Australia that revolves around a festival, in that the One Movement Festival is a two-day event. And I think that carries with it an immense degree of weight, particularly when you look at the partners of (Sunset Events founder, David) Chitty and (concert promoter, Michael) Chugg. Their influence adds a whole different dimension to the conference dynamic. People like the idea of going to Perth for a big conference – because it’s a fucking long way to go, you better have a really good reason to go there!

    For sure. I’m excited about the conference, but I’m more excited about making One Movement Word into a damn good festival blog. Interviews like this will greatly assist toward that end. Thanks for your time, Stu!

    Stu Watters is leaving AIR in July 2009 to pursue a new video production and licensing venture in Brisbane called Morph TV Productions. Catch him on Twitter or via email.

  • Speak N Spell Music’s Customer Service Sucks

    There’s a band called The Zillions, who’re led by ex-Sidewinder frontman Nick Craft.

    I’ve read some good things about their music, so I want to buy their album. 

    I looked at JB Hi Fi Online and found that I could order it for $19.99. But since they’re a small band on an independent label named Speak N Spell Music, I thought I’d try buying it directly.

    I browsed to the label’s online store and found that the only Zillions release listed was an EP.

    Frustrated, but still intent on purchasing directly from the label, I sent this email to the contact address nominated in the page header:

    Hi,

    Here’s the deal: I want to buy the Zillions album online and I’d rather purchase from you guys than JB Hi Fi. 

    The album is not listed for sale in the store (http://www.speaknspellmusic.com/store/).

    How quickly can you make this happen? I can pay for the album via credit card, PayPal or direct deposit and would like to have it in my possession this week.

    I’m in Brisbane.

    Thanks,

    Andrew

    It’s been two full business days since I sent that email on November 30. I’m yet to receive a response.

    So, why is this a big deal?

    1. I went out of my way to buy directly from the label, not a franchised record store
    2. The label hasn’t updated their web store with an album that’s been available for almost a month
    3. The label is unresponsive to a direct sales enquiry
    4. The label is not satisfying a potential customer
    5. The potential customer is now sharing his negative sales experience with the world

    There’s a disconnect within Speak N Spell Music’s organisational structure. Nobody is responding to their primary online sales point of contact.

    A shame, because I’d really like to hear that album.