All posts tagged article

  • The New York Times story: ‘How Australia Bungled Its $36 Billion High-Speed Internet Rollout’, May 2017

    My first story for The New York Times. Excerpt below.

    How Australia Bungled Its $36 Billion High-Speed Internet Rollout

    Its businesses and consumers burdened with some of developed world’s slowest speeds, the country is a cautionary tale about big-money ambitions.

    The New York Times story by Andrew McMillen: 'How Australia Bungled Its $36 Billion High-Speed Internet Rollout', May 2017

    BRISBANE, Australia — Fed up with Australian internet speeds that trail those in most of the developed world, Morgan Jaffit turned to a more reliable method of data transfer: the postal system.

    Hundreds of thousands of people from around the world have downloaded Hand of Fate, an action video game made by his studio in Brisbane, Defiant Development. But when Defiant worked with an audio designer in Melbourne, more than 1,000 miles away, Mr. Jaffit knew it would be quicker to send a hard drive by road than to upload the files, which could take several days.

    “It’s really the big file sizes that kill us,” said Mr. Jaffit, the company’s co-founder and creative director. “When we release an update and there’s a small bug, that can kill us by three or four days.”

    Australia, a wealthy nation with a widely envied quality of life, lags in one essential area of modern life: its internet speed. Eight years after the country began an unprecedented broadband modernization effort that will cost at least 49 billion Australian dollars, or $36 billion, its average internet speed lags that of the United States, most of Western Europe, Japan and South Korea. In the most recent ranking of internet speeds by Akamai, a networking company, Australia came in at an embarrassing No. 51, trailing developing economies like Thailand and Kenya.

    For many here, slow broadband connections are a source of frustration and an inspiration for gallows humor. One parody video ponders what would happen if an American with a passion for Instagram and streaming “Scandal” were to switch places with an Australian resigned to taking bathroom breaks as her shows buffer.

    But the problem goes beyond sluggish Netflix streams and slurred Skype calls. Businesses complain that slow speeds hobble their effectiveness and add to their costs. More broadly, Australia risks being left behind at a time when countries like China and India are looking to nurture their own start-up cultures to match the success of Silicon Valley and keep their economies on the cutting edge.

    “Poor broadband speeds will hold back Australia and its competitive advantage,” said John O’Mahony, an economist at Deloitte Access Economics. A 2015 report by Deloitte valued the nation’s digital economy at $58 billion and estimated that it could be worth 50 percent more by 2020. “The speed of that growth is at risk if we don’t have the broadband to support it,” he said.

    The story of Australia’s costly internet bungle illustrates the hazards of mingling telecommunication infrastructure with the impatience of modern politics. The internet modernization plan has been hobbled by cost overruns, partisan maneuvering and a major technical compromise that put 19th-century technology between the country’s 21st-century digital backbone and many of its homes and businesses.

    For the full story, visit The New York Times. Above photo credit: Jason Reed for Reuters.

  • The Weekend Australian Magazine story: ‘Dying Wish: In-home palliative care nursing’, February 2017

    A feature story for The Weekend Australian Magazine, published in the February 11 2017 issue. Excerpt below.

    Dying Wish

    Few terminally ill Australians get to spend their final days at home. When it happens, it can be the greatest gift of love.

    The Weekend Australian Magazine story: 'Dying Wish: In-home Palliative Care Nursing' by Andrew McMillen, February 2017. Photo by Justine Walpole

    It begins with the lighting of a candle, the bright tone of a ­ringing bell, and a card plucked from a deck of Buddhist prayer cards then read aloud: “Now may every living thing, young or old, weak or strong, ­living near or far, known or unknown, living or departed, or yet unborn – may every living thing be full of bliss.”

    On this Monday morning in a northern suburb of Brisbane, six clinical nurses and support staff are gathered around a table inside a building known as Karuna House. Its walls are painted pale blue, its ceilings are high, and pinned to a corkboard are dozens of booklets gathered from funerals and memorial services. These are some of the organisation’s recently deceased clients, for the nature of Karuna’s work is to offer support to ­people who are terminally ill, providing in-home palliative care services to about 50 families at a time. ­Written in red on a whiteboard is the number four – the tally of clients who died the previous week in mid-November; the same as the week before.

    In a corner of the room beside an open ­window sits Camille Doyle, 40, who listens intently while making handwritten notes on a printed page that shows her clients’ names, addresses and current assessment: “stable”, “unstable”, “deteriorating”, or “terminal”. This fourth stage is followed by bereavement, which involves caring for those left behind. Today Camille will visit four homes; by now, she knows these people ­intimately and the routes to their houses so well that she doesn’t need a map.

    On a bushy block in Samford Valley, 25km north-west of Brisbane CBD, sits a large timber house owned by a married couple of 49 years. When Camille knocks on the door at 11.30am, she is greeted by Sandra Huelsmann, a 73-year-old grandmother who wears pearl earrings and a ­silver heart necklace. “Hello, Millie,” says Sandra, smiling. They hug, and Sandra welcomes the nurse into a home she has visited regularly for the past six months, an unusually long relationship for Karuna. The longer duration reflects the complex nature of this particular palliative situation.

    On an adjustable bed in a room towards the front of the house is Tony Huelsmann, a retired dancer, choreographer and dance instructor whose skills were once in high demand at schools throughout Melbourne and Brisbane. Sandra was one of his dance students. He was 30 when they met, seven years older than her, and it was love at first sight.

    Born in Germany, Tony has spent much of his life in Australia. Now 80, he is dying from complications associated with several internal and ­external cancers, including a rash of angry red squamous cell carcinomas that have colonised the skin of his swollen upper thighs. These painful sores require daily dressings, performed by a personal care worker, while Karuna’s rotating ­roster of nurses help with symptom management, bed-baths, toileting and bedding changes, as well as emotional support for both husband and wife.

    Since May, Tony’s world-spanning life has been confined more or less to these four walls while Sandra cares for his every need. At night, she snatches sleep where possible. It is their wish for Tony to die at home and they are both determined to see this wish fulfilled.

    To read the full story, visit The Australian. Above photo credit: Justine Walpole.

  • The Saturday Paper story: ‘Schlock Therapy: The Clown Doctors of Lady Cilento’, February 2017

    A feature story for The Saturday Paper, published in the February 11 2017 issue. Excerpt below.

    Schlock Therapy

    In hospitals throughout Australia a dedicated troupe of clown doctors dispenses therapeutic comic relief.

    The Saturday Paper story by Andrew McMillen: 'Schlock Therapy: The Clown Doctors of Lady Cilento', February 2017. Photo by Jodie Richter

    In a quiet and unassuming corner of Lady Cilento Children’s Hospital in South Brisbane, a transformation is taking place. Inside a nondescript room are two women who seek to make people laugh so that they might forget their surroundings, if only for a few moments.

    Standing before a mirror in a small room, Jenny Wynter applies eyeliner to complement the bright red circles painted onto her cheeks, before picking up a watermelon-adorned ukulele to tweak its tuning. Louise Brehmer secures a series of rainbow-coloured hair ties into her pigtailed locks, dons a purple bucket hat, and fills the pockets of her white lab coat with an array of props. The final touch? Bright red noses, naturally, for a clown can feel only naked without one.

    Affixed to the lockers that occupy the back wall are photographs of six clown doctors, who work in pairs to prowl the bright-green building while spreading mirth. For a few hours at a time, these women dress up to stand out. They seek to become the lowest-status person in every room they enter; they aim for nothing more than to become the butt of their own jokes. When the red noses are on, they’re professional goofs. They act as outrageously as possible to make everyone around them feel better about themselves. “There’s not many jobs where walking down a corridor elicits a smile,” says Brehmer of their eye-catching costumes. “We’re here for the entire hospital, to bring an element of lightness to a serious place.”

    Brehmer has been doing this work for 16 years, and considers it a valuable addition to her career as a freelance actor. “I’m still learning,” she says. “Some days, I have no idea what to do in a situation.” Wynter is a comparative newbie: her background is in stand-up comedy, and she has been a qualified clown doctor since June 2016, having completed her “clownternship” after making 50 appearances in the role. “It’s so much about reading the room, and being willing to change at any point,” she says. “You’ve got to show up with an open heart.”

    On leaving the change room, they switch from friendly colleagues to partners in comedic crime. In the hallway outside, near an immunisation centre, they embrace and address each other by their stage names for the first time today. “Hello, Wobble!” says Wynter, who is now known as Doctor Angelina Jolly.

    As soon as they round the corner, they join the general population of the public hospital’s bustling second floor, and the improvised routine begins in earnest. Within the first five minutes of finding an audience, Doctor Jolly blows bubbles and distributes squares of toilet paper to some bemused boys, Doctor Wobble uses her stethoscope to check the heart rate of a visitor’s stuffed panda, and the pair of them launch into an enthusiastic rendition of “Twinkle, Twinkle, Little Star”, accompanied by Doctor Jolly’s ukulele. “A lot of the day is just spent cracking each other up,” says Wobble, while they ride an elevator up to the sixth floor.

    To read the full story, visit The Saturday Paper. Above photo credit: Jodie Richter.

  • Backchannel story: ‘The Troll Taunter: Emily Temple-Wood’, February 2017

    A feature story for Backchannel. Excerpt below.

    The Troll Taunter

    A young Wikipedia editor withstood a decade of online abuse. Now she’s fighting back — on Wikipedia itself.

    Backchannel story: 'The Troll Taunter: Emily Temple-Wood' by Andrew McMillen, February 2017. Illustration by Laurent Hrybyk

    The “fuck you” project crystallized one Friday night last year. As Emily Temple-Wood video-chatted with friends, an email pinged in her inbox:

    “There are alternate realities where I raped you and got away with it,” it read. “In those realities it’s legal for me to rape you as long as I want and as hard as I want. I am dead serious.”

    The note came from someone with a history of harassing the 22-year-old medical student. This man hates women, Temple-Wood thought to herself. Then she had another thought. What do misogynists hate more than successful women?

    Nothing.

    She’d been receiving vicious emails for a decade. Sometimes she sought solace by commiserating with friends, or by stomping off to do something else, or occasionally—after the cruelest messages—by lying on her bed and crying. Temple-Wood became a frequent target of abuse merely because she is the rare female Wikipedia editor who has been active on the site for years. She manages to let much of the harassment slide off her. But many women eventually find the bullying to be too much, and leave the site.

    Across the internet, trolls disproportionately target women and members of other underrepresented groups. On Twitter, Reddit, YouTube, Wikipedia, and other open platforms, victims of harassment are forced to make a difficult choice—go silent and preserve their mental health, or try to ignore the abuse and continue expressing themselves openly online. As the wounds deepen, that latter choice becomes harder and harder to justify.

    When people get forced off the web, their voices disappear from the internet’s public squares. The ideas and memes that dominate skew even further toward a white male perspective. The web becomes less interesting, less representative, less valuable. We all lose.

    But on that Friday night, Temple-Wood had an idea. For every harassing email, death threat, or request for nude photos that she received, she resolved to create a Wikipedia biography on a notable woman scientist who was previously unknown to the free online encyclopedia. She thought of it as a giant “fuck you” to the anonymous idiots seeking to silence her.

    To read the full story, visit Backchannel. Above illustration by Laurent Hrybyk.

  • Good Weekend story: ‘Shock Tactics: Preventing trauma in Australian teenagers’, November 2016

    A feature story for Good Weekend, published in the November 19 issue. Excerpt below.

    Shock Tactics

    As Schoolies Week kicks off around the country, emergency specialists are using hard-core methods – graphic dashcam videos, horrific injury images, emergency-room simulations – to deter adolescents from risk-taking behaviour.

    Good Weekend story: 'Shock Tactics: Preventing trauma in Australian teenagers' by Brisbane freelance journalist Andrew McMillen, November 2016

    It looks like a classroom, but today there’ll be no maths, English or history. It is a Wednesday towards the end of 2016’s final term, and no ordinary school day. Today’s curriculum will be taken largely from life experience, and the lessons will revolve around confronting simulations of what these students’ lives might be like if they don’t think before they act.

    This group of about 30 year 10 students from St Peters Lutheran College, in the inner-west Brisbane suburb of Indooroopilly, has travelled across the city to the Royal Brisbane and Women’s Hospital (RBWH), at Herston in the inner-north. All aged 15 or thereabouts, the boys wear short-sleeved white shirts with maroon ties, grey shorts and black shoes, while the girls wear long white dresses with vertical maroon stripes. Just like in any average high-school classroom, the front row of seats is empty – other than two teachers overseeing the group – and the back row is mostly occupied by boys, who provide a constant stream of whispered wisecracks to one another.

    Today, the hospital is hosting what’s known as the PARTY Program. The acronym stands for Prevent Alcohol and Risk-Related Trauma in Youth. It’s a concept licensed from an initiative that began 30 years ago at Sunnybrook Hospital in Toronto, Canada, and now operates out of 15 sites across Australia, including every state and territory besides the Northern Territory. PARTY began at the RBWH in 2010, and since then, 51 schools and more than 3000 students have participated in a day-long, intensive itinerary of hands-on activities and talks designed to open these bright young eyes to some of the difficult situations and decisions they’ll be exposed to as they edge from adolescence into young adulthood.

    “Some of the things that you see, hear, feel and smell today may give you some feelings you haven’t had before,” says statewide program coordinator Jodie Ross. “It’s quite normal that you might feel a bit off at points. If you feel a bit ill, or feel that you might faint, please let us know, and don’t run away to the toilet. We have had a young boy who fainted in there, and it was really hard to get him out.” At this, she is met with a few chuckles. “Today, we want you to learn from other peoples’ poor choices, because we want to see you come back here as doctors, nurses or allied health people – but definitely not as patients.”‘

    Ross has worked here as a nurse since 1996, and still puts in the occasional shift with the trauma team when needed, but coordinating this program at hospitals and schools across Queensland is her full-time job. Laidback in nature, the 41-year-old mother of two marries a warm presence with a wry sense of humour, yet some of what she has seen inside this building across two decades has informed her own parenting. “I have a 13-year-old boy and an 11-year-old girl, and they already know they’re never allowed to ride a motorbike, or even think about getting on one,” she says with a laugh. “I think I’ve scared them off, which is great.”

    The morning’s first guest speaker is Danielle Brown, a paramedic who has been with the Queensland Ambulance Service for more than a decade. She wears dark green cover-alls, pink lipstick and bright red fingernails. “I’m here to tell you about consequences,” she says, as the screen behind her flicks onto an image of a car wrapped around a pole, surrounded by emergency services workers. “If you ever do find yourself in a situation with us, please just know that we’re not here to make things worse for you, or get you in trouble. We’re here to look after you.”

    When she asks whether any of the students have visited the emergency department, a few of the boys raise their hands; all sporting injuries, as it turns out. Brown talks about alcohol and drug use, and about assault injuries. “Aggression isn’t cool,” she tells the group before she leaves. “For those guys out there trying to impress girls, can I just tell you – we’re really after the gentlemen, the funny guys. There’s no point in trying to impress someone by being ‘tough’.”

    Ross moves onto discussing sexually transmitted infections, and the kids crack up at how she frames the lifelong consequences that can come from a few minutes of fun, such as having to tell every sexual partner from that point on, “I’ve got a bit of herpes – hope you don’t mind!”

    Although none of these students have their learners’ licences yet, she dwells on the topic of road safety for some time – which makes sense, since the Queensland Department of Transport and Main Roads is the program’s primary funding source: in August, it provided an additional $1.54 million to keep the statewide initiative topped up for another three years. During this part of the presentation, the screen shows dashcam footage from cars where teenage drivers were distracted by their phones. These videos are horrifying to watch: the drivers’ eyes remain in their laps, even as the car veers outside the painted lines and towards needless trauma.

    To read the full story, visit Good Weekend‘s website, where you can also see a short film by photographer Paul Harris that was recorded on the day we attended the P.A.R.T.Y. program. For more about the program, visit its website.

  • Stellar story: ‘Part-Time Superheroes: Brisbane’s hospital window cleaners’, October 2016

    A feature story for Stellar, published in the October 30 2016 issue. Excerpt below.

    Part-Time Superheroes 

    Meet the window cleaners who drop by to brighten the days of patients at a children’s hospital

    Stellar story by Andrew McMillen: 'Part-Time Superheroes: Brisbane's hospital window cleaners', October 2016. Photo by Claudia Baxter

    A 10-year-old boy named Griffith Comrie is waiting by a window on the sixth floor of the Lady Cilento Children’s Hospital in inner-city Brisbane. He’s been doing a lot of waiting lately since having a stroke in his hometown of Gladstone nine weeks earlier, after which he was airlifted 520 kilometres south for treatment, rest and rehabilitation. He’s missed a lot of school and has had to learn how to walk and talk again. His short-term memory has suffered; he jokes to his grandmother, Dorn, that there’s not much point in watching movies lately, as by the time he gets to the end, he can’t remember what happened at the beginning. Sometimes, he thinks he’s on an extended holiday from his usual life back home.

    As he sits beside seven-year-old girls Thea Rendle and Millie Allen, an unexpected visitor drops into his line of sight. On the other side of the glass, Superman descends with a thick rope and harness around his waist, white sneakers on his feet and a yellow hard hat on his head. The bright blue outfit, complete with “S” chest insignia and red cape, are unmistakeable, even for a memory-affected boy like Griffith. The youngsters are mesmerised. Why, they wonder, is Superman visiting them?

    Suddenly, another rope drops down. “It’s Batman!” yells Thea, before Millie – who’s wearing her school uniform, having had a morning appointment with her therapist – corrects her: “No, it’s Spider-Man!” She’s right: hanging in front of them is the web-slinger himself, wearing black-and-orange sneakers and a dark hard hat, while his shoulders and pectorals bulge with well-sculpted muscles, presumably earned from swinging between tall buildings such as this one.

    Spider-Man delights his young audience by turning somersaults and showing off his aerial dexterity, yet his facial expression remains impassive behind the dark red mask. Superman, however, can’t stop grinning, and the pair of them ham it up together while dangling from the ropes that hold them in place, dozens of metres above the busy street below. For any pedestrians who happen to look up, the sight of the two superheroes together must be as disorienting as it is grin-inducing.

    What the kids don’t know is that underneath the superheroes’ outfits, they wear bright yellow high-visibility shirts bearing the name of their employer, Queensland Water Blasting. Nor are the youngsters aware that, rather than stopping criminals and saving the city from imminent destruction, their purpose here – when they’re not engaged in midair gymnastic trickery – is to wash the hospital’s hundreds of external windows. It’s a big job, requiring them to be on-site every weekday for about three weeks, doing their best to avoid sunburn by following the building’s shade as the earth turns.

    To read the full story, visit Stellar. Above photo credit: Claudia Baxter.

  • The Saturday Paper story: ‘The Other Worlds Game: League of Legends and eSports’, October 2016

    A feature story for The Saturday Paper, published in the October 29 2016 issue. Excerpt below.

    The Other Worlds Game

    With hundreds of millions of players, online gaming now has professional ‘eSport’ competitions watched by huge global crowds.

    The Saturday Paper story by Andrew McMillen: 'The Other Worlds Game: League of Legends and eSports', October 2016. Photo by Dylan Esguerra

    Ten young men sit on a stage behind computer monitors deftly manoeuvring mouses and frantically stabbing at keyboards. These two teams of five are the best in Australia at a game called League of Legends, and it is their full-time job to stare at screens while attempting to outsmart their opposition. On a pedestal between them sits the winner’s prize: the Oceanic Pro League (OPL) cup, a gleaming silver trophy lit at all times by an overhead spotlight. Facing the stage is a raucous crowd of 2000 fans who have each paid $26 to sit on a hard plastic seat at the South Bank Piazza, in Brisbane’s inner city, and cheer on their favourite team.

    Hundreds have dressed in custom-made costumes based on their favourite game characters. Two commentators provide a running dialogue of the action, which is displayed on three enormous screens above the players and their machines. Wearing headphones to block external sound, the players communicate with each other via headsets. A battery of green and blue LED lights flashes overhead, while at the front edge of the stage live webcams capture the gamers’ facial expressions above their gaming nicknames: among them Swip3rR, Tally, k1ng and Raes.

    There are also tens of thousands of fans watching the OPL grand final at home on Fox Sports, at several cinemas around the country, and streaming the footage online around the world. Welcome to eSports, short for “electronic sports”. Such competitions have been enormously popular overseas for years, particularly in South Korea, where strategy games such as StarCraft and Defense of the Ancients – or DoTA in the online world’s abbreviated fashion – are watched and played by millions. The OPL 2016 grand final is Brisbane’s best-attended live eSports event to date, and one of the biggest yet held in Australia.

    League of Legends is the world’s most popular online game – the most recent figures this year show that 100 million players log on to its servers each month. LoL is a multiplayer online battle game, where each player controls a “champion” with its own strengths, weaknesses and special moves.

    Leading the Legacy eSports club is Tim “Carbon” Wendel, a 24-year-old health sciences graduate whose boyish features offset a lanky athlete’s body. “It’s kind of a mix between basketball and chess,” he explains. “It’s five-a-side, every person has an individual role, in the same way you’ll only have one centre or point guard, and you’re always moving. It’s obviously a lot less physical, and very strategic like chess, but the difference there is that it’s in real time.”

    Beside him sits Aaron “ChuChuZ” Bland, Legacy’s second-longest-serving member, a 19-year-old in a black hoodie and dark-rimmed glasses. The five members of this minor-premiership-winning team live in a share house in Sydney’s western suburbs with their coach, An “Minkywhale” Trinh. They spend about six hours a day training together by playing friendly matches with other teams. There are also regular video reviews of their performances, and individual practice is expected on top of that. Heading into events such as this, the players will spend up to 12 hours a day in front of a screen.

    To read the full story, visit The Saturday Paper. Above photo credit: Dylan Esguerra.

  • The Weekend Australian Magazine story: ‘Higher Calling: Lachlan Smart’, June 2016

    A feature story for The Weekend Australian Magazine, published in the June 25-26 issue. Excerpt below.

    Higher Calling

    A small aircraft, a 45,000km journey, a dream to be the youngest person to circle the globe solo. Talk about ambition.

    twam_lachlan

    Visibility is zero inside this dense body of rain clouds as the four-seater plane tracks away from Sunshine Coast Airport and over coastal waters. Pockets of air within the grey mass buffet the plane unpredictably, as if a higher power is shaking the Cirrus SR22 like dice inside a giant fist. It’s the sort of uncomfortable ascent that would make the pilot’s mother worry.

    But on this Thursday afternoon in early June the fresh-faced, blue-eyed young man in the cockpit has absolute faith in the technology that powers his plane through this brief moment of turbulence and into clear air. He has faith in a higher purpose, too, and it has driven him to attempt to achieve something remarkable.

    Lachlan Smart, 18, is leaving home behind and striking out on his own. Next month, he will set off from this same airport towards Nadi, Fiji, a 10-hour trip. From there, it’s on to Christmas Island, then Hawaii, Iceland and France, followed by Egypt, Sri Lanka and Indonesia; 24 legs in all, on a journey that will circumnavigate the planet and – all going well – claim a world record.

    Smart’s only companion throughout the trip, covering almost 45,000km on five continents across seven weeks, will be Freddy the Teddy. The handsome bear wears a brown aviator’s jacket and goggles and sits on the dashboard facing the pilot, his mouth a single black line fixed in a smile. Underneath Freddy’s furry feet is an array of screens and instruments that all make perfect sense to this adventurous teenager.

    A fortnight ago, Smart clocked up 40 hours while heading west to Alice Springs, then southeast to Launceston before returning home. All up he has logged 210 flight hours, more than half of which were solo. If all goes to plan, his around-the world trip will roughly double that number by the time his wheels hit the tarmac in late August.

    ++

    Through gaps in the clouds, Smart can see the endless swell of the ocean and streaks in the aqua indicating sand bars off Stradbroke Island. Sometimes he can spot dugongs, but not today. There is, however, a full rainbow. To his right he can see the built-up areas of his home on the Sunshine Coast, then the state capital, and then the high-rises of Surfers Paradise bordered by white caps and a long, unbroken line of yellow sand.

    Through his headset, he hears the air-traffic controller at Gold Coast Airport tell another pilot there’s a Cirrus in the queue ahead of him. “He’s done pretty well,” says the fast-talking male voice, offering a rare compliment amid the businesslike call-and-response. Hearing this, Smart can’t help but crack a smile. “Thanks, mate,” he says.

    After touching down flawlessly in the wet conditions, he taxis his leased aircraft to a nearby hangar, where he drops into technical support centre Complete Avionics and banters with the owner about a minor issue with an instrument that appears to be malfunctioning, emitting a series of loud beeps whenever autopilot is disengaged. Service notes duly logged for the technicians’ attention, Smart heads back to the airstrip towards another Cirrus SR22 that’s almost identical to the one he flew. Its white-haired owner, Rodney Peachey, 69, offers the pilot’s seat to his young friend, who powers up the aircraft, submits a flight plan, gains clearance and takes off into what has become a beautiful early winter afternoon.

    To read the full story, visit The Australian. Above photo credit: Eddie Safarik.

  • Qweekend story: ‘School Of Hard Knocks: Lady Cilento Children’s Hospital School’, April 2016

    A feature story for Qweekend magazine, published in the April 9-10 issue. The full story appears below.

    School Of Hard Knocks

    Sick children need schooling too. At Lady Cilento Children’s Hospital School, learning proves positively infectious.

    Qweekend story: 'School Of Hard Knocks: Lady Cilento Children's Hospital School' by Andrew McMillen, April 2016

    ++

    In a light-filled corner room of a high-rise building overlooking inner-city Brisbane, a visiting local artist leads a class of six rowdy students. Aged between five and seven years old, they are tasked with creating artworks that illustrate their lives. A handful of the best drawings from this schoolwide project will be sent to China, where a school has a reciprocal arrangement. But it’s unlikely the Chinese students will be able to relate to the experience of these children – they are enrolled in a school very few families in Queensland choose to attend. This is the state’s only dedicated hospital school.

    Sam Cranstoun presents a cheerful front to the kids’ steady stream of questions and comments. The 28-year-old artist asks the four boys and two girls to use crayons to draw what they like to do. Camping, swimming, board games and PlayStation 4 rank highly, before one boy offers another option with a quizzical look. “School?” he asks, unsure of himself. He is testing the waters: is it cool to admit, at age seven, that you like school? “I’m sure your teacher will love hearing that!” says Sam, flashing a smile to the adults across the room. Gemma Rose-Holt, six, draws a swimming pool at the bottom of an enormous piece of paper, then a sun shining high in the sky. In the last couple of years, she has seen her father’s health rapidly decline for reasons she can’t quite fathom.

    Sam continues with the exercise by asking them to consider their place in the world. “Is China bigger than Gladstone?” asks one boy. They talk about their families and school. “Do you guys think about home?” asks the artist. “Yes!” they reply as one, before throwing their talents into happy drawings of the back yards and bedrooms they have left behind.

    “There’s an amazing view out the window,” says Sam, pointing behind the students. “Do you guys ever look out there?” At this, the six kids scamper to the windows, pressing their faces against the glass and pointing out the landmarks they can see from the eighth floor of the Lady Cilento Children’s Hospital in South Brisbane, which the Prep to Year 2 pupils are visiting for their art class. They can see Mount Coot-tha, the murky river, the Story Bridge in the distance. “I can see the cat-boat!” announces one boy, spying a blue, white and yellow ferry as it powers against the tide. “I can see bull sharks!” suggests another, prompting a laugh from the teaching staff. Not many schools have a helicopter pad on the roof, nor a giant pink bunny rabbit sculpture standing sentry near the entrance. Lady Cilento Children’s Hospital School (LCCHS) has both of these, and when its students are asked to sketch the school, these two features inevitably emerge on the page.

    For their final task, Sam turns these young minds toward imagining their future. “What do we want to be?” he asks them, prompting a flurry of ideas. Teacher? Doctor? Journalist? Soldier? McDonald’s worker? Power Ranger? “I don’t know what I’m going to be when I grow up,” says Gemma. She draws a nurse standing beside a bed-bound patient wearing a big smile. That’s her father, Damien. He has no hair because the medicine took it away. “The medicine’s yuck, but he has to have it,” she tells Sam. Little Gemma lives with her mother near the RNA Showgrounds, away from her Sunshine Coast home in accommodation subsidised by the Leukaemia Foundation, while Damien receives treatment.

    The students who attend this school are bound by a common experience of illness: either their parents’, their siblings’, or their own. They are from Emerald, Cairns, Chinchilla, Bundaberg and Hervey Bay; from every corner of the state. For some of them, it is their first visit to Brisbane, and the circumstances are less than ideal. Entire families are uprooted from their normal lives and relocated to temporary housing reserved for people in crisis. Their parents have got so much on their plates when they come here that sometimes the last thing on their mind is phoning a school, notifying a teacher about what might become an extended absence from their normal classroom. These tasks fade from view when the spectre of death suddenly appears in sharp focus. Into the breach rush 24 hospital school teaching staff, a compassionate, capable bunch of professionals adept at crafting an individualised education that will define these stricken children.

    The school’s impact is wide-ranging, and it sees a diverse population. In 2015, Lady Cilento hospital had 3159 registered students, more than two-thirds of whom normally attended state schools. Of that number, the largest cohort of 21 per cent (663 students) presented with medical conditions; 17 per cent (538) were there for oncology; 13 per cent (410) attended the school because a member of their family was ill, and nine per cent (284) were patients with the Child and Youth Mental Health Service –  which is also located on level eight at the hospital – while the remainder found their way there for reasons related to the likes of surgery, diabetes, rehabilitation and heart disease.

    More often than not, the hospital teachers’ efforts work wonders for the children and their families. During a midweek excursion to the Gallery of Modern Art at nearby South Bank, Mitchell Cawthray, 12, cautiously approaches a teacher watching over the group of about two dozen students as they eat lunch. He wears a black T-shirt that reads “The Force is Strong In This One”, reflecting an indelible truth of this blue-eyed boy’s tough character. His light brown hair is shaved close to his scalp, and when he turns his head, you can see the scar on the back of his neck where the life-threatening medulloblastoma tumour was removed from the top of his spine almost a year ago. “Are you having a good day so far?” asks the teacher cheerfully. “Great day,” Mitchell replies, nodding. He pauses, weighing his words carefully, then looks around to make sure none of his peers overhear his next words. With a shy smile, he says, “I’ve never really said this before, but I think I like school now!”

    ++

    Most children go through childhood without great complications, and without seeing the insides of healthcare waiting rooms for longer than it takes to receive an immunisation jab, to set an accidental bone fracture in plaster, or to go through the motions of a doctor’s check-up. Mitchell, Gemma and their peers are the unlucky few, and the LCCH treats Queensland’s sickest of the sick. All of the “first-world problems”, as Mitchell’s mum, Janine Cawthray, puts it, fade into irrelevance when your child is diagnosed with brain cancer.

    In Mitchell’s case, he and Janine relocated to Brisbane at Easter time last year for his treatment, while his father stayed home in Hervey Bay, managing their small business and caring for Mitchell’s sister as she completed Year 12. “I take my hat off to the teachers,” says Janine. “They not only have to deal with normal academic requirements as per the curriculum; they have to deal with a multitude of personalities – from parents, medical staff – as well as medical requirements and children’s individual needs. They also have to report back to the children’s mainstream school. They’re juggling all of that, and that’s a hard call, but they manage it very, very well.”

    In the middle of the building, on level eight, is a place where a familiar timetable reigns between the hours of 9am and 3pm each weekday. It is a place of whiteboards and colouring-in; of assigned readings and class discussions. It is a place of boring adult words such as literacy, numeracy, curriculum, assessment and “personal learning plans”. For some families, the hospital school quickly becomes the only constant in a life now marked by endless blood tests, chemotherapy and invasive surgery, and – sometimes – dramatically shortened horizons.

    None of these horrible things happen on level eight, however, where the LCCHS middle and senior classrooms serve an ever-changing cohort of students from Years 5 to 12. Nor do horrible things happen on the ground-floor junior school next door, on Stanley Street inside the old Mater Hospital building, where Prep to Year 4 students are taught. In young lives that have suddenly been dropped into seas of anxiety, pain and uncertainty, these two campuses emerge as towering islands of normality.

    There are no school bells here. No uniform, and no rules, per se, only three expectations: be safe, be respectful, and be responsible. Teachers are not known by stuffy honorifics; the students are on a first-name basis with their educators and support staff from the first day. Though visits to these islands of normality are usually short-term matters, these two school campuses can easily act as a home base for months on end, depending on circumstances.

    This unique style of teaching has its roots in doctor-soldiers and military nurses returning from World War I in 1918 and concerning themselves with the rehabilitation, retraining and education of limbless soldiers. From that point, it took only a short leap of logic to twig that children ensconced in hospitals required special schooling, too. The Sick Children’s Provisional School opened at the Hospital for Sick Children in the bayside suburb of Shorncliffe on August 11, 1919; it was the nation’s first such educational institution. Since then, it has been relocated several times. A purpose-built school at the Royal Children’s Hospital in Herston opened in 1978; in 2009, it celebrated 90 years of service to more than 60,000 pupils.

    Vicki Sykes was the longest-serving principal of Mater Hospital Special School in South Brisbane, which opened in 1983.  Appointed in 1986, she served 23 years before retiring in 2009; today, the junior school playground is dedicated in her name with a handsome plaque. In 1986, Sykes described her workplace. “Students come to school from the wards in pyjamas and wheelchairs,” she wrote in an unpublished memoir. “Some are on crutches or have their arms or legs bandaged. During the day some students may need to go off for operations or medical treatment. Teachers don’t know from day to day how many students will be coming to school.”

    In that sense, little has changed since the Lady Cilento Children’s Hospital School opened on December 1, 2014.  Its purpose is defined by Professor John Pearn in his 2009 history of Queensland’s hospital schools, To Teach The Sick. “Unrealised long-term educational potential has, in the past, been an under-acknowledged legacy of childhood illness,” wrote Pearn in the book’s introduction. “In the context of life’s fulfilment, such may be more serious than any medical after-effects.”

    ++

    The school’s average weekly enrolment is about 150 students, and the student-to-teacher ratio is about seven-to-one.  About half of the students are too ill to make it to either of the two campuses at Lady Cilento, so the teachers come to them, providing bedside tuition. They set daily assignments, and return regularly to check their progress. Depending on scheduling, these ward visits might only last 15 minutes if a teacher has a long list of inpatient appointments. But for the bed-bound students, they might also be the only minutes in a day where they are given a task and purpose that’s divorced from their unfortunate medical reality.

    When visiting a couple of beautiful sisters from Springfield Lakes who have been diagnosed with cystic fibrosis, a palpable sense of cabin fever permeates their immediate environment. Their world has shrunken to a cruel size. Little girls aged six and eight don’t belong in a small room separated by white curtains, behind a door that must remain closed at all times, and where visitors must wear gloves and gowns before entering to minimise the risk of transmitting infections.

    “Homework” is an imperfect word to describe the learning tasks set by these teachers, since the sisters’ entire lives are confined to this room. The hospital, for now, is both their home and classroom. Mid-lesson, a nurse enters to prick their fingers for a blood test. As the precious red liquid is squeezed from a tiny finger, the blonde girl calmly continues reading along to a picture book named Mr Gumpy’s Motor Car with her impromptu teacher, who leaves several worksheets for her to complete. She has long since been conditioned to something that would prompt tears from most other six year-olds.

    For these teachers, visiting inpatients on the wards requires a sense of persistence, positivity and optimism. Every day, these teachers see amazing and terrible things, such as degenerative neurological conditions that strip language and meaning from a young boy’s life with each passing week.

    From his bedside, it’s a short walk to visit a young girl in a wheelchair whose body hosts a flesh-eating viral infection that has left her face disfigured and her forearms resembling those of a burns victim, wrapped in plastic for her protection. Tourism is her passion, and so the ward teachers resolve to bring her homework that suits this interest.

    These teachers are not medical professionals. They cannot fix these problems or treat pain. They can, however, provide stimulation for young minds, if only for 15 minutes each day.

    ++

    After lunch on Thursday, the junior school students file into the flexi-room on level eight for school assembly.  Only Prep to Year 4 are in attendance, as the middle and senior grades are still on an all-day excursion to GoMA. Brianna Iszlaub, 11, with patchy tufts of blonde hair, couldn’t attend the latter as her blood count was down today. She stands beside a girl in a wheelchair as the two of them co-host the weekly event, beginning with an Acknowledgment of Country and an energetic, indigenous-flavoured rendition of the national anthem. “Thank you, please be seated,” says Brianna at its conclusion. School staff and a few parents are scattered around the edges of the dozens-strong group, while the students sit in chairs or on cushions.

    Once Brianna finishes reading from the prepared script, hospital school principal Michelle Bond says to her, “Good girl.” A short and energetic woman who radiates positivity, Michelle, 49, welcomes the younger students to stand up and present their handmade graphs based on a recent visit to a petting zoo downstairs. The principal – who led Royal Children’s Hospital School since April 24, 2006, and LCCHS since it opened – then presents a handful of awards: to an outstanding student who has shown consideration to his peers; to one who has overcome challenges; to one who has made a positive start after joining the school this week. The group sings happy birthday to a shy blonde girl. “Some of these kids would never be chosen to lead an assembly at their own school; they usually choose the school captains and the sporty kids,” Michelle tells Qweekend quietly. “I’ve had parents come and tell me that their child has never received an award before coming here. It’s lovely that we can do that for them.”

    The class’s guest for the day, University of Queensland PhD candidate Maddie Castles, cues a PowerPoint presentation loaded with photos from her recent visit to Namibia. The title slide shows a selfie of her grinning wildly into the camera while a giraffe munches on some leaves behind her. She tells the group about her job studying giraffe social interactions, or “who they’re friends with,” as she puts it. A teacher aide quietly brings a boy in a wheelchair into the room. He is barely conscious, his head held in place by brackets. As time passes, he shuts his eyes and dozes while his classmates leap up for a group photo with Maddie, who might be the first scientist they’ve ever met.

    Posted on the door inside Brianna’s Year 7/8 composite classroom is a photo of her before treatment. Her glorious, long locks are framed by a beaming face. The photo was taken when she first arrived at the school from Townsville in January, after being diagnosed with an aggressive lymphoma in late November. Her chemotherapy has stolen her hair and some of her energy. Sometimes she prefers to hide her changing scalp beneath a black beanie with devil horns. But none of this is discussed during school hours.

    Brianna’s teacher is Anna Bauer, 35, a bespectacled brunette with sparkling brown eyes who has worked in hospital schools for three years and now can’t imagine teaching anywhere else. “No one here will ask you a medical question,” she says of her classroom. “The kids are so tolerant … You can walk in with a nasal gastric tube and a drip tree, and that’s it. We might give the drip tree a name, like ‘Molly’, and then everybody gets on with what we’re doing. It’s what I wish the real world was like.” Working here sometimes demands that the adults develop coping strategies for their own emotional protection, too. “I have to believe that, when they walk out the door, they live happily ever after,” she says.

    In Anna’s current class, Brianna has cancer; the mother of a bubbly Bundaberg girl is being treated for leukaemia; and the fiercely intelligent girl who co-hosted assembly is temporarily in a wheelchair after two recent strokes. But the students she sees aren’t confined to physical illness. “I have so many kids with mental health issues who don’t look sick,” Anna says. “They walk around without baldness, or a nasal gastric tube, or a limp, or a drip tree. There’s no physical evidence, so there’s a real lack of recognition that there’s something wrong with your child. I’m not a parent yet, but oh my God – how awful must that be?”

    During Anna’s second week of teaching at the hospital, a student from the previous day didn’t arrive. When she asked a colleague about their sudden absence, she learnt they were being treated in the emergency department after attempting to end their life. “I took that quite badly,” says Anna quietly. That was when her happily-ever-after belief began to cement itself, as a self-protective measure.

    Some days are worse than others. “You’re on and lifting, all of the time,” says Anna. “But I find it quite humbling, and incredibly powerful, that it’s my job to make their lives feel normal. It can be sad sometimes, but most of the time, it is not; it is joyous, happy, friendly, loving and supportive. The children are sick, but I’m not a health worker. When I’m in here, and they’re so excited to see me, because I’m not a doctor or a nurse, there’s no time to be sad. You’ve got spelling and times tables to do, and we’re going to have fun while we do it.”

    Posted on the door inside Anna’s classroom, beneath the class photos of smiling children at eye level, is a laminated A4 page consisting of a paragraph of white text against a black background, framed by a pink border. I want a life that sizzles and pops, it begins. That first line popped into Anna’s head a little while ago, on a particularly bad day, when her class of six teenage girls were all in a low mood. “And I don’t want to get to the end, or tomorrow even, and realise that my life is a collection of Post-its and unwashed clothes, bad television and reports that no-one’s ever read,” it continues.

    The teacher was getting nothing out of them, that day, so she put the spelling lesson aside and assigned the girls a task: to write about what makes them feel better. Anna kicked them off with that first sentence, and encouraged them to fill the page. She did, too. “I want to see what I see through the lens of a camera and drink wine like it’s real grapes and wrap myself in warm towels that smell like my mum’s washing and dance to songs I don’t even like,” she wrote.

    The girls pasted the text into an online image editing program, fiddled with the design, printed the results and took them home to stick on their walls. These pages were intended to act as a reminder of all that is good in this world, especially on the blackest days. Anna stuck hers to the wall of a classroom where nobody will ask medical questions, in a building that none of the children particularly want to be in. Her paragraph concludes, “I want to wrap my hands around warm cups of tea with friends that will make me laugh so hard I wee a little bit, and I want every day to belly laugh with my people, glad and grateful, that I love the life I have.”

     

  • The Weekend Australian Magazine story: ‘Different Strokes: Anthony Lister’, April 2016

    A feature story for The Weekend Australian Magazine, published in the April 9-10 issue. Excerpt below.

    Different Strokes

    Renowned street artist Anthony Lister was paid to beautify public spaces – then he was arrested for it.The Weekend Australian Magazine story: 'Different Strokes: Anthony Lister' by Andrew McMillen, April 2016

    One of Australia’s great modern artists traipses up and down the inner-city streets of his home town wearing a high-visibility yellow vest atop a white polo shirt and shorts. His tool today is not charcoal, paintbrush or aerosol can but an extendable claw that he uses to pick up rubbish from the footpaths and gutters of Spring Hill, Brisbane. On this gloomy Saturday morning in mid-February, Anthony Lister is ­performing community service because two weeks earlier a magistrate found him guilty of ­wilful damage by graffiti in a case brought by Brisbane City Council – which first encouraged Lister to paint its traffic signal boxes in 1999.

    The irony of this situation is not lost on a man who rejects the label “artist” in favour of “adventure painter”. Lister donated his time for that council initiative, painting 120 boxes in total. In the years that followed he was paid to paint more of them by the Department of Main Roads, earning him enough to set out on the path to international renown. Yet in an abrupt about-face several years ago, BCC endeavoured to make an example of the artist whose work they once encouraged. This morning, a man whose artistic ethos is to beautify degraded ­public spaces with paint is now tasked with beautifying them by picking up rubbish.

    A middle-aged Queensland Government worker meets the crew, comprising Lister and three fellow ­community servants, at a Corrective Services building on Little Edward Street at 9am and chaperones them on a winding route through the neighbourhood. Had the government worker typed Lister’s name into Google, he would have found recent news articles which note that ­Lister’s bold, provocative works hang in the homes of Hugh Jackman, Geoffrey Rush and the musician Pink. He would have seen that Lister’s individual paintings can sell for up to $20,000, that Art Collector magazine has listed him as one of Australia’s most collectable artists, that ­Complex named him among the most influential street artists of all time and that luxury brand Hermès gave over its window in Collins Street, Melbourne, to a Lister installation last year.

    As the community servants pass the Australian Federal Police headquarters and St Andrew’s War Memorial hospital, their black plastic bags grow heavier with each squashed aluminium can and discarded plastic bottle they snatch with their extendable claws. Lister, a boyish 36-year-old and father of three, smiles often and ­presents an air of playful charisma that infects those around him. He speaks quickly, at a near-manic pace. He is an idealist and an optimist who, in recent years, has taken it upon himself to act as a mouthpiece for street artists.

    Past Brisbane Grammar School and the ­bustling Roma Street railyards they walk, noting the dearth of tagged graffiti that once coloured the walls neighbouring the carriages and train lines; they are now painted a uniform grey. The group tramps past six signal boxes that Lister painted around the turn of the century. They have since been refreshed with other artists’ work, but he remembers them well. There are around 1000 of these throughout Brisbane, and after painting 120 of them for BCC for free, an agreement with the Department of Main Roads allowed Lister to charge $250 a piece for 40 of these paintings, earning him his first $10,000 as an artist and setting him on the path to financial independence.

    “He did a tremendous job with the signal boxes and should be commended for it,” says David Hinchliffe, Brisbane’s former deputy mayor, who first commissioned Lister’s work on the BCC boxes in 1999. “He should be given the keys to the city in my opinion.” All up, Lister left his mark and his surname on about 160 signal boxes, turning drab, utilitarian electrical cabinets into unique canvases that added colour and personality to the days of thousands of drivers idling at red lights throughout the city.

    In court, Lister admitted that he painted two Fortitude Valley walls, a Paddington skateboard park wall, a city firehose box and a steel garage door in Elizabeth Street. He says that of the five sites, two were painted with the permission of the buildings’ owners, while two were additions to other artists’ works. The charge that stuck related to one of Lister’s iconic faces, drawn on a firehose box in January 2014 in black Sharpie and tagged with his name. The police complaint and restitution reports for each of the five incidents, recorded between 2010 and 2014, show that none was deemed offensive. “If I’d been more criminally minded, maybe I wouldn’t have written my name on the wall,” Lister notes.

    To read the full story, visit The Australian. Above photo credit: Jonathan Camí.