All posts tagged andrew-mcmillen

  • The Weekend Australian Magazine story: ‘Lockstep With Lockie: Santiago Velasquez and his guide dog’, November 2017

    A feature story for The Weekend Australian Magazine, published in the November 25-26 issue. Excerpt below.

    Lockstep With Lockie

    This black labrador spends every waking moment by his owner’s side. He’s not just a faithful companion, but Santiago Velasquez’s eyes on the world.

    'Lockstep With Lockie: Santiago Velasquez and his guide dog' story by Andrew McMillen in The Weekend Australian Magazine, November 2017. Photo by Justine Walpole

    Their day begins soon after 6am with a series of movements so familiar they’re like clockwork. After rising from their beds, positioned side-by-side, Santiago Velasquez and his companion greet each other with affection and a leash is clipped to a collar. It’s a couple of dozen steps from their bedroom to the front door of the apartment, then down three floors in the lift to a small garden so that one of them can water the grass. “Quick quicks, Lockie,” says the young man, using the voice command for toileting. “Quick quicks.”

    After breakfast, Velasquez — known to all as “Santi” — leads Lockie to the balcony where he brushes the dog in the morning light, black wisps of fur falling to the floor. The guide dog stands docile, wagging his tail and panting happily. “It’s a good bonding exercise,” says Santi, a handsome 21-year-old with a swimmer’s strong build, a crown of black hair and sporty-looking glasses. In the ­distance is an extraordinary view of the ­Brisbane city skyline and surrounding hills but Santi cannot see it. Since birth, he has been blind in one eye with only three per cent vision in the other.

    It is a Wednesday in mid-October and they have a big day ahead. In an unpredictable, fast-paced world, Santi and Lockie rely on familiarity and routine as much as possible. Theirs is an intimacy of constant contact. “He’s very, very attached — that’s a massive understatement — because we spend pretty much every moment of our lives together,” says Santi, who takes almost an hour to groom his black labrador and then painstakingly shave his own facial hair by feel with an electric razor. “He takes a long time for everything,” says Santi’s mother Maria, laughing and rolling her eyes in mock exasperation. In truth, she and her husband Cesar are nothing less than patient, having taught their blind son that his only problem is that he cannot see, and that his blindness is no excuse for not doing the same household chores as his sighted brother, 18-year-old Camilo.

    Downstairs at 9am, Santi reattaches the leash and repeats his voice command, while Lockie walks in circles and sniffs the lawn. “Quick quicks, buddy,” he says, and he means it: they have a bus to catch. Santi slips a fluorescent yellow harness over the dog’s head. With this action, Lockie has been trained to recognise that he is now in work mode, and his focus narrows to the singular task of guiding Santi from home to university — and, much later, back again. The dog is now six years old but has been in training since he was a puppy to fulfil this role. Santi never knew him as a puppy: Lockie was three when they first met on a rainy day at the Guide Dogs Queensland head office. Since January 9, 2015 — a date seared into Santi’s memory — they have scarcely spent an hour apart.

    To read the full story, visit The Australian. Above photo credit: Justine Walpole.

  • The Weekend Australian Magazine story: ‘Mind The Gap: Training Queensland Rail train drivers’, November 2017

    A feature story for The Weekend Australian Magazine, published in the November 11-12 issue. Excerpt below.

    Mind The Gap

    It took a “rail fail” to realise the network needed more train drivers. So what does it take to be one?

    'Mind The Gap: Training Queensland Rail train drivers' story by Andrew McMillen in The Weekend Australian Magazine, November 2017. Photo by Justine Walpole

    The passenger train slows as it approaches Grovely Station, 11 stops north of Brisbane Central, on a lovely winter’s Friday. At precisely 10.10am it comes to a stop and a bloke alights, pulls out a can of bourbon and cola and takes a swig as he passes the train driver’s cabin, occupied by tutor Chris Haag and his trainee, Matau Hohaia. They pay no heed. Hohaia pauses for a few moments and then presses a button on the console, triggering an automated announcement that’s heard throughout the carriages behind his ­comfortable seat. “Doors closing,” says a calm male voice. “Please stand clear.”

    At the end of the platform a few metres from the driver’s seat is a silver pole topped by a single yellow light. “Restricted signal,” says Hohaia, thinking aloud in a coded shorthand for the ­benefit of his tutor. “So our red will be the red starter at Keperra. We’re going to be taking the 60 for the 80 straight track sign, then 20 over the magnet, stopping at the six-car stop.”

    Hohaia reaches a top speed of 60km/h and slows to ease into Keperra Station, bringing the front cabin to a stop beside a mark on the platform that’s no bigger than a dinner plate. This black ­circle inside a yellow square denotes the proper finishing point for a six-car carriage, part of the Queensland Rail Citytrain service. “Beautiful. It’s surprising just how difficult that is — it takes a lot of practice,” says Haag. “Why thank you,” replies Hohaia with a grin. “I’ve been working on that!”

    “And I owe you a jelly bean,” says Haag, referring to the unofficial reward system for trainees who stick the landing at each platform. “You’ll make me a poor man from all those jelly beans!” At 29, Haag is eight years Hohaia’s junior, but the older apprentice has a great respect for the keen eyes and observations of the younger master, who is helping him to finish his training and become one of Queensland’s most precious resources: a qualified train driver.

    To read the full story, visit The Australian. Above photo credit: Justine Walpole.

  • Backchannel story: ‘The Social Network Doling Out Millions in Ephemeral Money: Steemit’, October 2017

    A feature story for Backchannel. Excerpt below.

    The Social Network Doling Out Millions in Ephemeral Money

    Steemit is a social network with the radical idea of paying users for their contributions. But in the crypto gold rush, it’s unclear who stands to profit.

    Backchannel story: 'The Social Network Doling Out Millions in Ephemeral Money: Steemit' by Andrew McMillen, October 2017. Illustration credit: Lauren Cierzan.

    Every time you log onto Facebook, Instagram, or Twitter to share a photo or post an article, you give up a piece of yourself in exchange for entertainment. This is the way of the modern world: Smart companies build apps and websites that keep our eyeballs engaged, and we reward them with our data and attention, which benefit their bottom line.

    Steemit, a nascent social media platform, is trying to change all that by rewarding its users with cold, hard cash in the form of a cryptocurrency. Everything that you do on Steemit—every post, every comment, and every like—translates to a fraction of a digital currency called Steem. Over time, as Steem accumulates, it can be cashed out for normal currency. (Or held, if you think Steem is headed for a bright future.)

    The idea for Steemit began with a white paper, which quietly spread among a small community of techies when it was released in March 2016. The exhaustive 44-page overview wasn’t intended for a general audience, but the document contained a powerful message. User-generated content, the authors argued, had created billions of dollars of value for the shareholders of social media companies. Yet while moguls like Mark Zuckerberg got rich, the content creators who fueled networks like Facebook got nothing. Steemit’s creators outlined their intention to challenge that power imbalance by putting a value on contributions: “Steem is the first cryptocurrency that attempts to accurately and transparently reward…[the] individuals who make subjective contributions to its community.”

    A minuscule but dedicated audience rallied around Steemit, posting stories and experimenting with the form to discover what posts attracted the most votes and comments. When Steemit released its first payouts that July, three months after launch, things got serious.

    Cryptocurrencies like Bitcoin are only worth whatever value people ascribe to them, so there was no guarantee that the tokens dropping into Steemit accounts would ever be worth anything. Yet the Steem that rolled out to users translated to more than $1.2 million in American dollars. Overnight, the little-known currency spiked to a $350 million market capitalization—momentarily rocketing it into the rare company of Bitcoin and Ethereum, the world’s highest-valued cryptocurrencies.

    Today, Steem’s market capitalization has settled in the vicinity of $294 million. One Steem is worth slightly more than one United States Dollar, and the currency remains a regular presence at the edge of the top 20 most traded digital currencies.

    It’s a precipitous rise for a company that just 18 months ago existed only as an idea in the minds of its founders. More than $30 million worth of Steem has been distributed to over 50,000 users since its launch, according to company reports. It’s too early to know whether Steemit can hold onto its users’ interest and its market value. But its goal—upending a model built by social media giants over decades of use in favor of a more populist system—is significant in itself. By removing the middlemen and allowing users to profit directly from the networks they participate in, Steemit could provide a roadmap to a more equitable social network.

    Or users could get bored or distracted by something newer and shinier and abandon it. The possibility of a popped bubble looms over every cryptocurrency, and the bubbles are filled with both attention and speculative investment. Steemit’s value is based on money that its founders have virtually willed into existence. Fortunes could vanish at any moment, but someone stands to get rich in the process.

    To read the full story, visit Backchannel. Above illustration credit: Lauren Cierzan.

  • Good Weekend story: ‘Risky Business: How a bad LSD trip taught one Sydney teenager to think twice about experimenting with drugs’, September 2017

    A feature story for Good Weekend, published in the September 30 issue. Excerpt below.

    Risky Business

    How a bad LSD trip taught one Sydney teenager to think twice about experimenting with drugs

    'Risky Business: How a bad LSD trip taught one Sydney teenager to think twice about experimenting with drugs' story by Andrew McMillen in Good Weekend, September 2017

    Tom* closes his eyes, settles back on his bed, breathes in the aromatherapy oil he’s burning and listens to psychedelic trance while waiting for the onset of the trip from the LSD he’s just swallowed. It’s 8pm on a Friday night this year, he’s home alone in the sanctuary of his bedroom and he tells himself that this is his reward for finishing his exams (except for business studies, which he doesn’t care about). Within moments, the 17-year-old’s heart rate goes up, butterflies flutter in his stomach and waves of colour dance across his field of vision, regardless of whether he closes or opens his eyes. This is the fifth time he’s taken the hallucinogen, the first four with no unpleasant side effects, so he’s trying a double dose to see whether the sensations become more intense.

    Tom takes precautions: he uses a drug-testing kit he bought from a “hippie store” near his house to make sure the drug is LSD rather than a more risky synthetic alternative. He cuts a tiny sliver from one of the tabs and drops it into a glass tube containing a small amount of liquid. He watches as the sample reacts to the chemicals, turning dark purple, indicating its purity. Satisfied, Tom eats four tiny pieces of LSD-soaked blotting paper known as “tabs”.

    The trip starts well, reaching an idyllic plateau, but the come-up keeps climbing – and with it, his anxiety. He doesn’t hear his dad Karl* unexpectedly arrive home and climb the stairs. Sitting at his desk, Tom is so shocked when his dad opens his bedroom door that he can barely speak and doesn’t make eye contact. So odd is his behaviour that his father imagines he’s walked in on his son masturbating. Embarrassed, he bids his son good night – he’s off to meet Tom’s mum Jasmine* at a fund-raising dinner across town – and closes the door.

    Tom is alone again, and the drug’s effects continue to intensify. Trying to counteract the restlessness he’s feeling, he walks onto the second-floor balcony off his bedroom and paces up and down. By now losing his sense of reality, Tom tries talking to himself in a bid to sort out the strange thoughts invading his mind. “Who’s doing this to you?” he asks, raising his voice. “Who’s doing this?”

    Neighbours hear this bizarre phrase ringing out from the balcony. At first, they don’t associate the deep voice with Tom: it sounds almost Satanic. In the darkness, they can faintly see a figure pacing back and forth. They call out, asking if he’s all right. Well-known as an early morning runner, and well-liked as a trusted babysitter to several families in this quiet, affluent neighbourhood in Sydney’s north where he’s spent most of his life, Tom is clearly not himself. The family cats are howling, too, apparently as disturbed by his behaviour as the onlookers.

    From the balcony, Tom scampers up onto the tiled roof, but loses his footing. A round, wooden table in the front yard breaks his fall not far from the edge of the swimming pool. The force of his weight smashes the furniture to pieces but he miraculously avoids serious injury. A concerned neighbour rings 000. Tom may be bleeding, but he’s still got the speed of a cross-country athlete and seemingly superhuman strength, despite his reed-thin frame. He rushes back inside his house, tracking blood through different rooms, before smashing a back fence then running onto the street again, tearing off his clothes.

    What happens over the next hour or so – Tom breaking a window of a neighbour’s house, neighbours chasing him, making him even more paranoid and fearful – is a blur. He winds up several streets from home, lying naked in the middle of the road, surrounded by people looking down at him, including two female police officers and paramedics. It takes a few of them to handcuff him.

    Hovering not far away is a television news crew, which has received a tip-off about the disturbance. Tom is at risk of having the worst moment of his life spread over the news, but the police are able to keep the media at bay because he’s a minor. All the while, Tom continues to ramble incoherently: “The universe is against us! The universe is against us!”

    At the fund-raising dinner which his parents are attending, Karl is perplexed when his phone begins to vibrate during a speech. Jasmine also grabs her phone, which is lighting up with messages from five different neighbours asking her to call them immediately. The couple hurriedly excuse themselves before Jasmine calls a trusted friend. “Tom’s all right,” she’s told. “But you need to go straight to the hospital.” On arrival around midnight, they’re greeted by a sight that haunts all parents: their teenage son unconscious in a hospital bed, covered in dried blood, with plastic tubes snaking out of his mouth and nose.

    To read the full story, visit Good Weekend. Above illustration credit: Clemens Habicht.

  • The Weekend Australian Magazine story: ‘Thought Police: Patents, ideas and IP Australia’, June 2017

    A feature story for The Weekend Australian Magazine, published in the June 10-11 issue. Excerpt below.

    Thought Police 

    Got a great, original idea? Australia’s patent examiners will be the judge of that…

    Each weekday for the past 25 years, Colin Fitzgibbon has gone fishing. His intended daily catch is old ideas that will disprove the originality of supposedly new ideas. It is a subtle and cerebral way to spend one’s time, but as a patent examiner at IP Australia in the nation’s capital, he is tasked with ensuring that only unique and useful inventions are awarded an Australian patent. Fitzgibbon must be meticulous in his research and documentation, and sure of his arguments. Not only will much of his written work end up on the public record, but more importantly, those who are granted an ­Australian patent get the exclusive right to exploit and market their invention for up to two decades.

    The fisherman wears a blue checked shirt and black trousers. He has silver hair and blue eyes that dance back and forth across two computer monitors as he trawls international patent databases. If an applicant is attempting to claim an existing idea as their own, Fitzgibbon is tasked with reeling in the evidence. “We talk about the ocean of patent applications,” he says. “There’s lots of fish out there. How are we going to find that fish?”

    This is not to say he enjoys discovering old ideas that disprove new ones, or delights in dashing the dreams of backyard inventors — a diminishing pool. One notable side-effect of globalisation is that Australian patents now comprise a distinct minority of the ideas assessed by Fitzgibbon and his colleagues. In 2016, IP Australia received 28,394 standard patent applications; 91 per cent of those were filed by non-residents, with US nationals accounting for almost half of the total. Just 2620 applications were submitted by people living in Australia, with the CSIRO, universities and poker machine company Aristocrat among the most frequent domestic hopefuls.

    Fitzgibbon, 55, examines mechanical engineering inventions — his areas of expertise are ­agriculture and lifesaving — but refuses to deal with patent applications that involve weapons or ammunitions on moral grounds. “It’s a good job,” he says as he leans back in his chair. “It’s all about being meticulous, to make sure the applicant gets a patent that nobody else can challenge.” (If somebody disagrees with a patent being granted, they must file a notice of opposition within three months.) “Sometimes you’ll spend a week searching, at the computer seven hours a day, and you can’t find it.” At that point, a patent examiner has to wonder: “Is there something I missed the first time? Is that fish still out there, laughing at me?” says Fitzgibbon. “We’ve got tools, but we’re not perfect. There might be other fish out in the sea, but I’m guessing they’re out in the Indian, not the Pacific — or they’re hiding in the [Mariana] Trench.”

    To read the full story, visit The Australian.

  • Good Weekend story: ‘Trips To Remember: Psychedelic drug use and bad trips’, June 2017

    A story for Good Weekend magazine, published in the June 3 issue. Excerpt below.

    Trips To Remember

    They call themselves “psychonauts” – people who use drugs like LSD to embark on journeys of self-discovery and creativity. But how wise is it to go on a trip after life has taken a bad turn?

    Good Weekend story by Andrew McMillen: 'Trips To Remember: Psychedelic drug use and self-improvement', June 2017

    A few days before Christmas last year, two friends and I planned to take LSD together. We set a date and location: 10am Saturday morning, in a comfortable home, with a sober friend to keep a wary eye on us. The three of us are fit, healthy men in our late 20s; we are university graduates now employed in our respective fields. We have stable relationships, strong senses of self and a shared interest in occasionally ingesting substances that we know will twist our perceptions of the world in strange and fascinating ways.

    It would be a trip to remember. In my mind, I had already started rehearsing the day. The tiny cardboard squares of “blotter acid” would be removed from the freezer, carefully cut with scissors and placed beneath our tongues. The chemicals on the cardboard would be gradually metabolised by our bodies, before the pieces were chewed up and swallowed.

    For eight to 12 hours, the shared experience would further solidify our friendships. The LSD’s visual effects would make the walls and ceiling seem to bend and swoon. Colours would become intensified. It would inhibit our need to eat and drink and impair our sense of time.

    In conversation, our minds would make unexpected leaps between subjects, drawing inferences and relations that we might not have ordinarily seen. These leaps might make little sense to our sober friend, but perfect sense to us. In quieter moments, we would query the order and routine of our lives. Were there efficiencies to be made, or changes necessary?

    We would also laugh a lot – no doubt about that – and we would hear our favourite songs with ears attuned to different frequencies.

    Just a few days before the scheduled Saturday, however, I experienced a major professional disappointment. A writing project to which I had devoted more than a year of work would not be published. My self-confidence was shaken to its core, and despite unerringly good advice and support from those closest to me, I entered a period of mourning wherein I found myself questioning everything, even the wisdom of taking drugs that had been helpful before.

    To read the full story, visit Good Weekend.

  • The New York Times story: ‘How Australia Bungled Its $36 Billion High-Speed Internet Rollout’, May 2017

    My first story for The New York Times was published on May 11. Excerpt below.

    How Australia Bungled Its $36 Billion High-Speed Internet Rollout

    Its businesses and consumers burdened with some of developed world’s slowest speeds, the country is a cautionary tale about big-money ambitions.

    The New York Times story by Andrew McMillen: 'How Australia Bungled Its $36 Billion High-Speed Internet Rollout', May 2017

    BRISBANE, Australia — Fed up with Australian internet speeds that trail those in most of the developed world, Morgan Jaffit turned to a more reliable method of data transfer: the postal system.

    Hundreds of thousands of people from around the world have downloaded Hand of Fate, an action video game made by his studio in Brisbane, Defiant Development. But when Defiant worked with an audio designer in Melbourne, more than 1,000 miles away, Mr. Jaffit knew it would be quicker to send a hard drive by road than to upload the files, which could take several days.

    “It’s really the big file sizes that kill us,” said Mr. Jaffit, the company’s co-founder and creative director. “When we release an update and there’s a small bug, that can kill us by three or four days.”

    Australia, a wealthy nation with a widely envied quality of life, lags in one essential area of modern life: its internet speed. Eight years after the country began an unprecedented broadband modernization effort that will cost at least 49 billion Australian dollars, or $36 billion, its average internet speed lags that of the United States, most of Western Europe, Japan and South Korea. In the most recent ranking of internet speeds by Akamai, a networking company, Australia came in at an embarrassing No. 51, trailing developing economies like Thailand and Kenya.

    For many here, slow broadband connections are a source of frustration and an inspiration for gallows humor. One parody video ponders what would happen if an American with a passion for Instagram and streaming “Scandal” were to switch places with an Australian resigned to taking bathroom breaks as her shows buffer.

    But the problem goes beyond sluggish Netflix streams and slurred Skype calls. Businesses complain that slow speeds hobble their effectiveness and add to their costs. More broadly, Australia risks being left behind at a time when countries like China and India are looking to nurture their own start-up cultures to match the success of Silicon Valley and keep their economies on the cutting edge.

    “Poor broadband speeds will hold back Australia and its competitive advantage,” said John O’Mahony, an economist at Deloitte Access Economics. A 2015 report by Deloitte valued the nation’s digital economy at $58 billion and estimated that it could be worth 50 percent more by 2020. “The speed of that growth is at risk if we don’t have the broadband to support it,” he said.

    The story of Australia’s costly internet bungle illustrates the hazards of mingling telecommunication infrastructure with the impatience of modern politics. The internet modernization plan has been hobbled by cost overruns, partisan maneuvering and a major technical compromise that put 19th-century technology between the country’s 21st-century digital backbone and many of its homes and businesses.

    For the full story, visit The New York Times. Above photo credit: Jason Reed for Reuters.

  • Griffith Review essay: ‘Worlds Beyond: Teachable moments in virtual reality’, May 2017

    An essay for edition 56 of quarterly print publication Griffith Review, which is titled Millennials Strike Back. Excerpt below.

    'Worlds Beyond: Teachable moments in virtual reality' essay in Griffith Review by Andrew McMillen, May 2017Worlds Beyond

    Teachable moments in virtual reality

    The blue whale is only a metre or two away from me, and its huge right eyeball is level with mine. I have never seen the largest creature on Earth from this angle, at this depth, in these dimensions. Its body mass fills my vision, and I have to turn my head 180-degrees to take it all in. I’m standing on the bow of a sunken ship, and I have watched, enthralled, as this dweller of the deep sea approached from the dark-blue distance on my left. The surrounding schools of fish and graceful manta rays take little notice of the giant: for them, its presence deserves the equivalent of a submerged shrug; it’s something they see every day. But for myself, standing here on the ship, rooted in place in wonder, it is an extraordinary encounter.

    As it hovers before me, the beast blinks and emits a few curious groans before tiring of this underwater interloper. Just another human being. Boring. When it swims to my right in search something more interesting to look at, its tail-flukes almost lash me on the way past. In sum, I’ve spent only a minute in its company, but I feel as though quite a few things have changed. This is a fork in the road: my life can now be categorised as ‘Before Whale’ and ‘After Whale’. But perhaps the most astounding part of this experience is that it is running entirely on computer code. Even though every aspect of this scene feels real, it is not.

    After I watch the whale disappearing into the dark-blue distance, I turn around to see white text projected on the back of the sunken ship. It is a list of credits for the team of people who worked on this convincing simulation. It’s named ‘Whale Encounter’, and it’s part of a virtual-reality game called theBlu. In reality, you see, I’m standing in a tiled living room in New Farm, in inner-city Brisbane, wearing a headset that is attached to a powerful computer by a thick, black cord. The view from the balcony outside is filled by the Story Bridge. Beneath the steel structure runs the Brisbane River, where there are no blue whales, as far as I’m aware.

    Next, I use one of the wireless controllers in my hands to point and select ‘Turtle Encounter’. This is just as impressive as the previous immersion – and several minutes longer, too. In startlingly clear water, with the sun shining through the surface above me, I stand at the edge of a coral reef. A loggerhead turtle cuts a lazy circle above me, just out of reach. On my right, I’m approached by hundreds of football-sized bright orange jellyfish. Before long, these small creatures are accompanied by several enormous, man-sized giants whose tentacles trail behind them like windblown dreadlocks. Using the controllers, I can prod the jellyfish to affect their trajectory. It is simply gorgeous, and like the whale, it inspires a sense of awe unlike anything I’ve experienced while playing a traditional video game.

    When it comes to eliciting emotions, it appears that virtual reality is streets ahead of everything that’s come before. Moreover, it strikes me that this sort of experience could foster new understanding for children who struggle to process information that’s delivered verbally, or presented on a printed page. Any child can strap on a headset, fire up theBlu and take something away from the experience of feeling as though they are immersed underwater, inside a potentially dangerous and hard-to-reach part of the planet, while still engaging their minds in a way that a textbook, or even the most fervent educator, might fail to achieve.

    To read the full essay, visit Griffith Review‘s website and purchase edition 56, Millennials Strike Back. The image on the book’s cover above is credited to illustrator Laura Callaghan.

  • The Walkley Magazine story: ‘Weekly Email Dispatches From A Freelancer’s Lonely Desk’, April 2017

    A story for issue 88 of The Walkley Magazine, the quarterly publication for Australian media professionals. Excerpt below.

    Weekly Email Dispatches From A Freelancer’s Lonely Desk

    Newsletter as lifeline.

    The Walkley Magazine story by Andrew McMillen: 'Weekly Email Dispatches From A Freelancer’s Lonely Desk', April 2017. Illustration by Tom Jellett

    The email subject line in edition #139 was “Clown doctors, giant pigs and public shaming”, while #99 was titled “Gay twins, shot elephants and friendly magpies”. The intention is always to pique the reader’s interest, so that if they see Dispatches among a few dozen emails in their inbox, mine is the one they’ll want to open first, because they are curious about these three unique phrases—taken from the recommendations contained within—and want to know more.

    Every week, you see, I spend an hour or two compiling an email newsletter that is sent to people around the world. Some of them are my friends and family; others I have never met before, and have no idea how they came across my work. Since starting with zero subscribers in March 2014, I have now delivered more than 140 editions. The newsletter is called Dispatches, after the Michael Herr book of the same name. It is a space where I recommend excellent feature articles and books I have read and enjoyed, as well as podcasts, music, and my own recently published writing.

    Its format has remained unchanged in the three years since I started. There are three sections: Words, Sounds and Reads. I choose a relevant image to announce each section, because I know that an email newsletter consisting only of text can be a little overwhelming.

    Since the beginning, I have sent the newsletter on Thursday mornings. This was a deliberate choice: as Friday tends to be the busiest day for office workers scrambling to meet deadlines before clocking off for the weekend, I figured that seeing a long, considered email from me a couple of mornings before the workweek ends might offer a welcome reprieve. Setting an expectation around a weekly publication schedule might help to give others some structure in their work lives, too. (Perhaps I am projecting.)

    For the first couple of years, I would compile the recommendations on Wednesday, and then wait until waking the following morning to manually press “send” using a free online service called TinyLetter. Now, I publish it just after midnight, in the wee hours of Thursday morning—which suits me better as a night owl, anyway. It’s the last thing I do before going to bed, and it pleases me to know that, by the time I’m back at the desk the following morning, more than a hundred people will have already opened the latest edition.

    To read the full story, visit The Walkley Magazine on Medium. Above illustration credit: Tom Jellett.

  • The Weekend Australian Magazine story: ‘Dying Wish: In-home palliative care nursing’, February 2017

    A feature story for The Weekend Australian Magazine, published in the February 11 2017 issue. Excerpt below.

    Dying Wish

    Few terminally ill Australians get to spend their final days at home. When it happens, it can be the greatest gift of love.

    The Weekend Australian Magazine story: 'Dying Wish: In-home Palliative Care Nursing' by Andrew McMillen, February 2017. Photo by Justine Walpole

    It begins with the lighting of a candle, the bright tone of a ­ringing bell, and a card plucked from a deck of Buddhist prayer cards then read aloud: “Now may every living thing, young or old, weak or strong, ­living near or far, known or unknown, living or departed, or yet unborn – may every living thing be full of bliss.”

    On this Monday morning in a northern suburb of Brisbane, six clinical nurses and support staff are gathered around a table inside a building known as Karuna House. Its walls are painted pale blue, its ceilings are high, and pinned to a corkboard are dozens of booklets gathered from funerals and memorial services. These are some of the organisation’s recently deceased clients, for the nature of Karuna’s work is to offer support to ­people who are terminally ill, providing in-home palliative care services to about 50 families at a time. ­Written in red on a whiteboard is the number four – the tally of clients who died the previous week in mid-November; the same as the week before.

    In a corner of the room beside an open ­window sits Camille Doyle, 40, who listens intently while making handwritten notes on a printed page that shows her clients’ names, addresses and current assessment: “stable”, “unstable”, “deteriorating”, or “terminal”. This fourth stage is followed by bereavement, which involves caring for those left behind. Today Camille will visit four homes; by now, she knows these people ­intimately and the routes to their houses so well that she doesn’t need a map.

    On a bushy block in Samford Valley, 25km north-west of Brisbane CBD, sits a large timber house owned by a married couple of 49 years. When Camille knocks on the door at 11.30am, she is greeted by Sandra Huelsmann, a 73-year-old grandmother who wears pearl earrings and a ­silver heart necklace. “Hello, Millie,” says Sandra, smiling. They hug, and Sandra welcomes the nurse into a home she has visited regularly for the past six months, an unusually long relationship for Karuna. The longer duration reflects the complex nature of this particular palliative situation.

    On an adjustable bed in a room towards the front of the house is Tony Huelsmann, a retired dancer, choreographer and dance instructor whose skills were once in high demand at schools throughout Melbourne and Brisbane. Sandra was one of his dance students. He was 30 when they met, seven years older than her, and it was love at first sight.

    Born in Germany, Tony has spent much of his life in Australia. Now 80, he is dying from complications associated with several internal and ­external cancers, including a rash of angry red squamous cell carcinomas that have colonised the skin of his swollen upper thighs. These painful sores require daily dressings, performed by a personal care worker, while Karuna’s rotating ­roster of nurses help with symptom management, bed-baths, toileting and bedding changes, as well as emotional support for both husband and wife.

    Since May, Tony’s world-spanning life has been confined more or less to these four walls while Sandra cares for his every need. At night, she snatches sleep where possible. It is their wish for Tony to die at home and they are both determined to see this wish fulfilled.

    To read the full story, visit The Australian. Above photo credit: Justine Walpole.