All posts tagged queensland

  • The Weekend Australian Magazine story: ‘Lockstep With Lockie: Santiago Velasquez and his guide dog’, November 2017

    A feature story for The Weekend Australian Magazine, published in the November 25-26 issue. Excerpt below.

    Lockstep With Lockie

    This black labrador spends every waking moment by his owner’s side. He’s not just a faithful companion, but Santiago Velasquez’s eyes on the world.

    'Lockstep With Lockie: Santiago Velasquez and his guide dog' story by Andrew McMillen in The Weekend Australian Magazine, November 2017. Photo by Justine Walpole

    Their day begins soon after 6am with a series of movements so familiar they’re like clockwork. After rising from their beds, positioned side-by-side, Santiago Velasquez and his companion greet each other with affection and a leash is clipped to a collar. It’s a couple of dozen steps from their bedroom to the front door of the apartment, then down three floors in the lift to a small garden so that one of them can water the grass. “Quick quicks, Lockie,” says the young man, using the voice command for toileting. “Quick quicks.”

    After breakfast, Velasquez — known to all as “Santi” — leads Lockie to the balcony where he brushes the dog in the morning light, black wisps of fur falling to the floor. The guide dog stands docile, wagging his tail and panting happily. “It’s a good bonding exercise,” says Santi, a handsome 21-year-old with a swimmer’s strong build, a crown of black hair and sporty-looking glasses. In the ­distance is an extraordinary view of the ­Brisbane city skyline and surrounding hills but Santi cannot see it. Since birth, he has been blind in one eye with only three per cent vision in the other.

    It is a Wednesday in mid-October and they have a big day ahead. In an unpredictable, fast-paced world, Santi and Lockie rely on familiarity and routine as much as possible. Theirs is an intimacy of constant contact. “He’s very, very attached — that’s a massive understatement — because we spend pretty much every moment of our lives together,” says Santi, who takes almost an hour to groom his black labrador and then painstakingly shave his own facial hair by feel with an electric razor. “He takes a long time for everything,” says Santi’s mother Maria, laughing and rolling her eyes in mock exasperation. In truth, she and her husband Cesar are nothing less than patient, having taught their blind son that his only problem is that he cannot see, and that his blindness is no excuse for not doing the same household chores as his sighted brother, 18-year-old Camilo.

    Downstairs at 9am, Santi reattaches the leash and repeats his voice command, while Lockie walks in circles and sniffs the lawn. “Quick quicks, buddy,” he says, and he means it: they have a bus to catch. Santi slips a fluorescent yellow harness over the dog’s head. With this action, Lockie has been trained to recognise that he is now in work mode, and his focus narrows to the singular task of guiding Santi from home to university — and, much later, back again. The dog is now six years old but has been in training since he was a puppy to fulfil this role. Santi never knew him as a puppy: Lockie was three when they first met on a rainy day at the Guide Dogs Queensland head office. Since January 9, 2015 — a date seared into Santi’s memory — they have scarcely spent an hour apart.

    To read the full story, visit The Australian. Above photo credit: Justine Walpole.

  • The Weekend Australian Magazine story: ‘Mind The Gap: Training Queensland Rail train drivers’, November 2017

    A feature story for The Weekend Australian Magazine, published in the November 11-12 issue. Excerpt below.

    Mind The Gap

    It took a “rail fail” to realise the network needed more train drivers. So what does it take to be one?

    'Mind The Gap: Training Queensland Rail train drivers' story by Andrew McMillen in The Weekend Australian Magazine, November 2017. Photo by Justine Walpole

    The passenger train slows as it approaches Grovely Station, 11 stops north of Brisbane Central, on a lovely winter’s Friday. At precisely 10.10am it comes to a stop and a bloke alights, pulls out a can of bourbon and cola and takes a swig as he passes the train driver’s cabin, occupied by tutor Chris Haag and his trainee, Matau Hohaia. They pay no heed. Hohaia pauses for a few moments and then presses a button on the console, triggering an automated announcement that’s heard throughout the carriages behind his ­comfortable seat. “Doors closing,” says a calm male voice. “Please stand clear.”

    At the end of the platform a few metres from the driver’s seat is a silver pole topped by a single yellow light. “Restricted signal,” says Hohaia, thinking aloud in a coded shorthand for the ­benefit of his tutor. “So our red will be the red starter at Keperra. We’re going to be taking the 60 for the 80 straight track sign, then 20 over the magnet, stopping at the six-car stop.”

    Hohaia reaches a top speed of 60km/h and slows to ease into Keperra Station, bringing the front cabin to a stop beside a mark on the platform that’s no bigger than a dinner plate. This black ­circle inside a yellow square denotes the proper finishing point for a six-car carriage, part of the Queensland Rail Citytrain service. “Beautiful. It’s surprising just how difficult that is — it takes a lot of practice,” says Haag. “Why thank you,” replies Hohaia with a grin. “I’ve been working on that!”

    “And I owe you a jelly bean,” says Haag, referring to the unofficial reward system for trainees who stick the landing at each platform. “You’ll make me a poor man from all those jelly beans!” At 29, Haag is eight years Hohaia’s junior, but the older apprentice has a great respect for the keen eyes and observations of the younger master, who is helping him to finish his training and become one of Queensland’s most precious resources: a qualified train driver.

    To read the full story, visit The Australian. Above photo credit: Justine Walpole.

  • Bite Magazine story: ‘Here To Help: Refugee dentist Dr Hooman Baghaie’, September 2017

    A cover story for the September 2017 issue of Bite, a magazine for Australian dentists. Excerpt below.

    Here To Help

    In high-achieving refugee dentist Dr Hooman Baghaie, Iran’s loss is Australia’s gain

    'Here To Help: In high-achieving refugee dentist Dr Hooman Baghaie, Iran’s loss is Australia’s gain' story by Andrew McMillen for Bite Magazine, September 2017. Photo by Richard Whitfield

    When he was 12 years old, Dr Hooman Baghaie’s family left their comfortable, middle-class life in Iran behind. This decision by his parents was made out of love and sacrifice: as members of a religious minority, they had experienced discrimination and persecution. The last slight was when their eldest son was denied entry to a college for gifted children after his father, Zia, had volunteered to the school’s administration that the family were followers of the Bahá’í faith. Suddenly, Hooman’s academic gifts were seen in a different light.

    There was no place for Hooman there, his parents were told, despite his excellent results on the entry exam. Nor was there a place in Iran for the Baghaie family, who had tired of this persecution. They knew there would only be more hurdles for their bright children in Iran, and they knew that other Bahá’ís had been jailed because of their religious affiliations. The eldest son’s rejection mirrored an earlier disappointment experienced by his mother, Betsy, who was expelled from medical school in 1988 on the basis of her faith. Like mother, like son.

    Yet it was in thumbing through her copy of Gray’s Anatomy that the seed for Hooman’s career was planted. Within a decade, the Iranian-born refugee would be safe and secure in Australia while immersed in studying oral health, and later dentistry, while on a path to fulfil the inclusive, community-minded spirit on which his faith was based.

    The family’s path to Australia was not simple or easy. They left behind two houses, two cars and his father’s well-established career in refrigeration engineering. The five of them—Zia, Betsy, Hooman and his two younger sisters, Helya and Hasti—spent nine months in limbo at an apartment in Kayseri, Turkey. They were asylum seekers, and on arrival, Zia went to the United Nations office to explain their situation. After carefully reviewing their case and confirming the truth of their allegations, the Baghaie family were awarded humanitarian visas to Australia, since Betsy had family members who lived in Geelong.

    Now 26 and living on the Gold Coast, Hooman Baghaie tells this story over cups of Persian tea and a plate of walnut biscuits. He lives in a high-rise apartment building in Southport that overlooks the ocean, and each morning, his bedroom is lit by a spectacular sunrise. Two days per week, he works as a dentist at a small clinic in Helensvale; during the remaining weekdays, he attends nearby Griffith University while studying his first year of a degree in medicine.

    His interest in the oral cavity has widened since he completed a Bachelor of Oral Health at the University of Melbourne in 2011, then moved north to dedicate himself to a Bachelor of Dental Science, which he completed in 2016 as a valedictorian at the University of Queensland. After medicine, he plans to specialise in maxillofacial surgery.

    Newly married in 2017, Hooman shares the Southport apartment with his wife, Maya, who works as a nutritionist. The pair share their Bahá’í faith and are devoted to fulfilling its tenet of improving the lives of others: she by advising people on their diet, and he by tending to their oral health needs. Theirs is a service-oriented partnership that looks outward, and asks: how can we help?

    To read the full story, visit Bite Magazine. Above photo credit: Richard Whitfield.

  • Guardian Australia story: ‘”His Death Still Hurts”: Pfizer anti-smoking drug Champix ruled to have contributed to suicide’, September 2017

    A feature story for Guardian Australia. Excerpt below.

    ‘His Death Still Hurts’: the Pfizer anti-smoking drug ruled to have contributed to suicide

    An Australian coroner says Champix had a role in Timothy John’s death, which occurred after only eight days on the drug

    '"His Death Still Hurts": the Pfizer anti-smoking drug ruled to have contributed to suicide" by Andrew McMillen on Guardian Australia, September 2017

    When the retired Queensland schoolteacher Phoebe Morwood-Oldham started an online petition following her son’s suicide in April 2013, she could not have known that her insistence on asking hard questions of one of the world’s largest pharmaceutical companies would lead to an Australian-first finding by a state coroner.

    On Thursday in Brisbane magistrates court, coroner John Hutton found that a commonly prescribed drug named Champix – manufactured by Pfizer and sold internationally under the name Chantix – contributed to the death of a 22-year-old Brisbane man, Timothy John, who died by suicide soon after he began taking a medication that he had hoped would cut his smoking habit from eight cigarettes a day down to zero.

    For Morwood-Oldham, the finding was a satisfying outcome for a lengthy process that began with a Change.org petition that she started four years ago, which asked for on-the-box warning labels on Champix packaging. It has been signed by 49,000 people. “His death still hurts so deep,” she wrote at the top of the petition. “After taking the anti-smoking drug marketed as ‘Champix’ for just 8 days, my beautiful boy hung himself. But despite reports of 25 suicides linked to Champix in seven years – there still aren’t proper side-effect warnings.”

    Every Sunday for four years Morwood-Oldham and her older son, Peter, have visited Timothy’s grave at Cleveland cemetery. The weekly routine involves the laying of lillies and turning their minds toward a young man who was, as his headstone says, “much wanted and loved”. Morwood-Oldham tells Guardian Australia that Timothy’s death “was so sudden” and it affected her deeply.

    “I lost the person I love the most in the world, in eight days. I never expected it.”

    Talking about Timothy, Morwood-Oldham warns that her emotions are “all over the place”. He is never far from his mother’s mind, nor her gaze: when she opens her laptop to share some photographs, there he is, her screensaver. A cute, blond boy aged six, aiming a cheeky smile at the lens.

    Timothy had suffered mental health issues, something his mother speaks of in terms of grades out of 10. He had for a time been a 4/10, then, after cognitive behaviour therapy, he was back to 9/10.

    “How did he go from a 9/10 to a 1/10 in eight days on Champix?” she said. “The autopsy showed there were no alcohol or drugs in his system other than Champix and Ibuprofen.”

    The inquest heard that, on a drive back from the Gold Coast just hours before his death, Timothy asked, “Mum, do you think I should give up the Champix? It’s making me feel strange.” Morwood-Oldham told the original two-day inquest in November last year: “I said to him, ‘Timothy, if it’s helping you to give up smoking maybe you keep it up’.” She had not been part of the consultations with her son’s GP when he was prescribed the drug and the Champix packaging did not contain warnings for any potential adverse effects.

    To read the full story, visit Guardian Australia.

    For help if you are in Australia: Suicide Call Back Service 1300 659 467; ­Lifeline 13 11 14, Survivors of Suicide Bereavement ­Support 1300 767 022. For help if you are outside of Australia, visit suicide.org’s list of international hotlines.

  • The Weekend Australian Review story: ‘Dazzling Dress-Up: Icelandic artist Shoplifter’, November 2016

    A feature story for The Weekend Australian Review, published in the November 26 issue. Excerpt below.

    Dazzling Dress-Up

    The 10th anniversary exhibition at Brisbane’s GOMA is enveloped in a remarkably bright installation by Shoplifter

    The Weekend Australian Review story: 'Dazzling Dress-Up: Icelandic artist Shoplifter at GOMA Brisbane' by Andrew McMillen, November 2016. Photo by Glenn Hunt
    Affixed to the glass above the entrance to Brisbane’s Gallery of Modern Art is a large decal depicting a curious meeting of blue and orange. At first glance, the nature of the bright substance in the image is unclear: is it smoke, paint, fairy floss, or something even weirder? Positioned in the centre of this combination are some words –”GOMA Turns 10″ –and on walking through the doors, another great bloom of colour reveals itself, positioned high up on the right wall, as if a psychedelic shagpile carpet has been transposed to the vertical plane.

    It’s only upon journeying further into the building –past the fences that surround a towering, under-construction slippery slide –and turning right into the Long Gallery, however, that the mystery substance suddenly makes sense: it’s hair, and there’s a bloody lot of it. Stepping closer to take it all in, the first comparison to spring to mind is that a sizeable chunk of the Great Barrier Reef’s most spectacular section of coral has somehow been transplanted here. Two white walls are connected by a furry overpass that tickles the top of your head as you walk beneath it, and in between the neutral surfaces is an ocean of bright purples, pinks, blues, greens and yellows.

    Named Nervescape V, this immense installation has clearly been designed as interactive art, as the urge to touch the extraordinary arrangement of synthetic hair will be practically irresistible for any attendee, no matter their age. Its prominent position in the downstairs gallery reflects its role as a key attraction of Sugar Spin: You, Me, Art and Everything, an exhibition curated by GOMA’s manager of international art Geraldine Barlow. Next month the gallery celebrates its 10th anniversary, and Barlow has been digging through storerooms to rediscover some of GOMA’s greatest hits since its opening: hence the enclosed, multistorey slide, otherwise known as Left/Right Slide by Belgian artist Carsten Holler, which first appeared in 2010.

    In a decade of showcasing conversation-starters and eye-poppers while becoming the nation’s most-visited art complex –together, the Queensland Art Gallery and GOMA attracted 1.8 million visitors in 2010 –the gallery has never seen anything quite like this. Casting her eyes across the phenomenal field of colour that envelops the space and extends high up the wall, Barlow compares it with “giving the building a bit of a hairdo”, and it’s hard to disagree. There’s nothing subtle about this piece, and that too is by design.

    Nervescape is like a model for the whole exhibit,” she says of Sugar Spin. “There’s a vast collection here: I’ve plucked out popular favourites, but it’s important for me to use those in a storytelling mode that’s not entirely didactic, but which sets up a rich ground that sparks off peoples’ own natural sympathies, interests and curiosities.”

    Barlow is also hopeful that the sights and sensations encountered in these spaces will stick in the minds of visitors long after they have left. “Queensland has its theme parks, and people look to them for a certain kind of pleasure and joy of taking them out of their daily realities,” she says. At GOMA, “we need to do that differently, but still understand that people want a sense of delight and wonder, and a place that gives them an energy back — it doesn’t just require them to read a long, serious text [beside an artwork] to know what’s going on.”

    It is early November when Review visits GOMA for a preview of Nervescape V, whose installation was completed the day before with the aid of two scissor lifts and a dedicated team of assistants. The visual artist behind the work is Hrafnhildur Arnardottir, though given how tongue-twistingly alien her Icelandic birth name appears to the average English speaker, she is happy to be addressed by the nickname Shoplifter — or Shoppy for short, which perfectly suits the Australian preference for proper noun truncation.

    To read the full story, visit The Australian. Above photo credit: Glenn Hunt.

  • Stellar story: ‘Part-Time Superheroes: Brisbane’s hospital window cleaners’, October 2016

    A feature story for Stellar, published in the October 30 2016 issue. Excerpt below.

    Part-Time Superheroes 

    Meet the window cleaners who drop by to brighten the days of patients at a children’s hospital

    Stellar story by Andrew McMillen: 'Part-Time Superheroes: Brisbane's hospital window cleaners', October 2016. Photo by Claudia Baxter

    A 10-year-old boy named Griffith Comrie is waiting by a window on the sixth floor of the Lady Cilento Children’s Hospital in inner-city Brisbane. He’s been doing a lot of waiting lately since having a stroke in his hometown of Gladstone nine weeks earlier, after which he was airlifted 520 kilometres south for treatment, rest and rehabilitation. He’s missed a lot of school and has had to learn how to walk and talk again. His short-term memory has suffered; he jokes to his grandmother, Dorn, that there’s not much point in watching movies lately, as by the time he gets to the end, he can’t remember what happened at the beginning. Sometimes, he thinks he’s on an extended holiday from his usual life back home.

    As he sits beside seven-year-old girls Thea Rendle and Millie Allen, an unexpected visitor drops into his line of sight. On the other side of the glass, Superman descends with a thick rope and harness around his waist, white sneakers on his feet and a yellow hard hat on his head. The bright blue outfit, complete with “S” chest insignia and red cape, are unmistakeable, even for a memory-affected boy like Griffith. The youngsters are mesmerised. Why, they wonder, is Superman visiting them?

    Suddenly, another rope drops down. “It’s Batman!” yells Thea, before Millie – who’s wearing her school uniform, having had a morning appointment with her therapist – corrects her: “No, it’s Spider-Man!” She’s right: hanging in front of them is the web-slinger himself, wearing black-and-orange sneakers and a dark hard hat, while his shoulders and pectorals bulge with well-sculpted muscles, presumably earned from swinging between tall buildings such as this one.

    Spider-Man delights his young audience by turning somersaults and showing off his aerial dexterity, yet his facial expression remains impassive behind the dark red mask. Superman, however, can’t stop grinning, and the pair of them ham it up together while dangling from the ropes that hold them in place, dozens of metres above the busy street below. For any pedestrians who happen to look up, the sight of the two superheroes together must be as disorienting as it is grin-inducing.

    What the kids don’t know is that underneath the superheroes’ outfits, they wear bright yellow high-visibility shirts bearing the name of their employer, Queensland Water Blasting. Nor are the youngsters aware that, rather than stopping criminals and saving the city from imminent destruction, their purpose here – when they’re not engaged in midair gymnastic trickery – is to wash the hospital’s hundreds of external windows. It’s a big job, requiring them to be on-site every weekday for about three weeks, doing their best to avoid sunburn by following the building’s shade as the earth turns.

    To read the full story, visit Stellar. Above photo credit: Claudia Baxter.

  • The Weekend Australian Magazine story: ‘Higher Calling: Lachlan Smart’, June 2016

    A feature story for The Weekend Australian Magazine, published in the June 25-26 issue. Excerpt below.

    Higher Calling

    A small aircraft, a 45,000km journey, a dream to be the youngest person to circle the globe solo. Talk about ambition.

    twam_lachlan

    Visibility is zero inside this dense body of rain clouds as the four-seater plane tracks away from Sunshine Coast Airport and over coastal waters. Pockets of air within the grey mass buffet the plane unpredictably, as if a higher power is shaking the Cirrus SR22 like dice inside a giant fist. It’s the sort of uncomfortable ascent that would make the pilot’s mother worry.

    But on this Thursday afternoon in early June the fresh-faced, blue-eyed young man in the cockpit has absolute faith in the technology that powers his plane through this brief moment of turbulence and into clear air. He has faith in a higher purpose, too, and it has driven him to attempt to achieve something remarkable.

    Lachlan Smart, 18, is leaving home behind and striking out on his own. Next month, he will set off from this same airport towards Nadi, Fiji, a 10-hour trip. From there, it’s on to Christmas Island, then Hawaii, Iceland and France, followed by Egypt, Sri Lanka and Indonesia; 24 legs in all, on a journey that will circumnavigate the planet and – all going well – claim a world record.

    Smart’s only companion throughout the trip, covering almost 45,000km on five continents across seven weeks, will be Freddy the Teddy. The handsome bear wears a brown aviator’s jacket and goggles and sits on the dashboard facing the pilot, his mouth a single black line fixed in a smile. Underneath Freddy’s furry feet is an array of screens and instruments that all make perfect sense to this adventurous teenager.

    A fortnight ago, Smart clocked up 40 hours while heading west to Alice Springs, then southeast to Launceston before returning home. All up he has logged 210 flight hours, more than half of which were solo. If all goes to plan, his around-the world trip will roughly double that number by the time his wheels hit the tarmac in late August.

    ++

    Through gaps in the clouds, Smart can see the endless swell of the ocean and streaks in the aqua indicating sand bars off Stradbroke Island. Sometimes he can spot dugongs, but not today. There is, however, a full rainbow. To his right he can see the built-up areas of his home on the Sunshine Coast, then the state capital, and then the high-rises of Surfers Paradise bordered by white caps and a long, unbroken line of yellow sand.

    Through his headset, he hears the air-traffic controller at Gold Coast Airport tell another pilot there’s a Cirrus in the queue ahead of him. “He’s done pretty well,” says the fast-talking male voice, offering a rare compliment amid the businesslike call-and-response. Hearing this, Smart can’t help but crack a smile. “Thanks, mate,” he says.

    After touching down flawlessly in the wet conditions, he taxis his leased aircraft to a nearby hangar, where he drops into technical support centre Complete Avionics and banters with the owner about a minor issue with an instrument that appears to be malfunctioning, emitting a series of loud beeps whenever autopilot is disengaged. Service notes duly logged for the technicians’ attention, Smart heads back to the airstrip towards another Cirrus SR22 that’s almost identical to the one he flew. Its white-haired owner, Rodney Peachey, 69, offers the pilot’s seat to his young friend, who powers up the aircraft, submits a flight plan, gains clearance and takes off into what has become a beautiful early winter afternoon.

    To read the full story, visit The Australian. Above photo credit: Eddie Safarik.

  • The Weekend Australian Magazine story: ‘Roll On, Robot: Self-driving cars’, June 2016

    A feature story for The Weekend Australian Magazine, published in the June 18-19 issue. Excerpt below.

    Roll On, Robot

    Self-driving cars are fun, and they might improve safety, but are the regulators ready for them?

    The Weekend Australian Magazine story: 'Roll On, Robot: Self-driving cars' by Andrew McMillen, June 2016. Photo by Eddie Safarik

    On a midweek afternoon I’m standing on a busy street in inner-city Brisbane, watching traffic. The clock has just struck three, which means that school pick-ups are coinciding with tradies knocking off for the day from nearby construction sites. In a few minutes I’m passed by dust-flecked utes, sedans with baby boosters in the backseat, four-wheel drives, council buses, vans, motorcycles and hatchbacks. In control of each vehicle is a regular human driver – a fallible, distraction-prone entity with a limited field of vision.

    It could be any day, anywhere in Australia. But then a sleek grey car glides up to where I’m standing. If I wasn’t expecting it, I wouldn’t have heard it: the Tesla Model S is practically silent, powered by electricity stored in lithium-ion batteries rather than petrol. Its best trick, however, is hidden within the array of computer systems behind the dashboard, and it’s a feature that’s likely to change the nature of personal transport. In contrast to the other vehicles that have passed me this afternoon, this one has the ability to drive itself.

    The car’s owner, Jon Atherton, loves Tesla’s Autopilot feature. He recently engaged it at 4am one Saturday, soon after leaving his inner Brisbane home and merging onto the near-empty M1 motorway. For 75km or so, all the way to the Gold Coast, the car drove itself and its human cargo – Atherton and his 16-year old daughter, Minna – to swimming practice. From the driver’s seat he recorded a short video of the trip showing the car holding firm in a central lane and taking a slight corner at a steady speed of 103km/h. The steering wheel turns without Atherton’s touch. The footage, posted on Facebook, is at once eerie, futuristic and hair-raising.

    This technological shift towards automation presents a raft of challenging and complex issues for state and federal regulators. Adding to the complexity is the fact that Atherton woke up one morning late last year to find that the software system had automatically updated itself. Suddenly, Autopilot became a standard feature for tens of thousands of Tesla Model S owners across the world. How can state and federal governments regulate that kind of overnight innovation?

    ++

    I hop in the Tesla with Atherton that midweek afternoon and as we head north towards the airport he engages Autopilot with a subtle double-pull of the cruise control stalk located behind the wheel. In that moment, the trip shifts from test drive to joyride. It’s not until I witness his car driving itself, with my own fallible optical sensors, that the possibilities of this technology unlock in my mind.

    As we pass through the AirportLink tunnel at 80km/h, Atherton says, “It’s doing a pretty good job of keeping us safe, and balancing the distance between all of the things around us.” Just as a human would, I note. “The thing is, this computer is not distracted, or distractible,” he replies, looking me in the eye, hands off the wheel. “Even if somebody comes screaming up beside us, it’ll try to keep us out of trouble. If you started to show me a message on your phone, I could get distracted and veer off the road. But the car’s less likely to do that.”

    When Autopilot was first released, Atherton – a tanned, 50-year-old mobile app developer and entrepreneur – compared the feeling of handing over control to the software to relinquishing the driver’s seat to a learner driver. “I didn’t feel 100 per cent comfortable with something else being in charge,” he says. His anxiety soon passed when he saw how well the technology worked. That 4am trip to the Gold Coast in January is a perfect example. “It drove the whole way, and I didn’t touch the steering wheel or change the speed,” he says. “A couple of times cars pulled in front of us and it just slowed down, sat in the middle lane and cruised along.”

    At this stage, Tesla’s Autopilot cannot wholly replace a human driver: it requires well-painted line markings to locate the lane, its cameras can’t tell the difference between green and red traffic lights and it won’t obey stop signs – that’s still up to the human behind the wheel. Tesla advises against total hands-free driving and if a driver removes their hands, a display near the dash shows the message: “Please keep your hands on the wheel”. But essentially, the responsibility lies with the driver as to whether or not they do so.

    To read the full story, visit The Australian. Above photo credit: Eddie Safarik.

  • The Kernel story: ‘The Unending Quest of the Hoax Slayer, Brett Christensen’, May 2016

    A story for The Kernel, published in May 2016. Excerpt below.

    The Unending Quest of the Hoax Slayer

    Thirteen years ago, Brett Christensen was the victim of an email hoax. Since then, he’s dedicated himself to preventing the same fate for others.

    The Kernel story: 'The Unending Quest of the Hoax Slayer' by Andrew McMillen, May 2016. Illustration by J. Longo

    For 13 years, Brett Christensen has been a committed professional debunker. This balding, bearded, soft-spoken, and serious man of 53 years has devoted himself to fighting the tide of online misinformation—the kind of scams, frauds, and hoaxes that used to spread from one inbox to the next but today move with alarming speed across social media. He assures readers that no, Mr. T is not dead (actually a like-farming scam); combining Mentos and Pepsi won’t lead to cyanide poisoning; and the sun won’t be going dark for eight days in June, no matter what that Facebook post quotes NASA as saying.

    In short, Christensen tries to bring his readers the facts, even as lies and mistruth swirl all around him. Way back in 2003, when he began his quest, he gave his website the suitably ambitious name, Hoax-Slayer. Its white, red, and black design favors practicality over aesthetics; while not particularly pretty to look at, the site is one of the Web’s largest archives of falsehoods. Christensen claims around 1 million visits per month, three-quarters of which arrive from search engines.

    The Hoax Slayer himself lives in a house hidden by trees on a busy street in Bundaberg, Australia, a city of about 55,000 people situated in Queensland, the country’s third most populous state. His home office is a minimally appointed room with an adjustable desk, a copy machine, a single computer monitor, and plenty of unused space. One of the walls is painted blue, and on either side of the monitor hangs a calendar and a framed assortment of Christensen family photos.

    As we talk, Christensen clicks onto Google Analytics, showing 50 people from around the world are currently browsing the site. Its social media presence is significant, too, with more than 202,000 Facebook fans and 5,300 Twitter followers.

    For a time, the site operated as a family business: At the peak of online advertising revenue a few years ago, he could afford to hire two sons from his previous marriage to help him with Web development and maintenance. “If you’d told me back in 2004 that I’d been making a living out of it, I would’ve laughed at you,” he says.

    Christensen’s wife, Deborah, also joined her husband in working on the site full-time for a few years but recently decided to return to her job as a probation and parole officer, managing the cases of criminal offenders. Today, about 80 percent of Christensen’s workweek is spent on managing Hoax Slayer, a site whose mission statement is “to help make the Internet a safer, more pleasant and more productive environment.”

    It’s a quest that started with a hoax. Nothing too terrible; in fact, just a bit of mild embarrassment. Back in the early 2000s, when Christensen was still new to the World Wide Web, he received an email informing him not to download a Budweiser Frogs screensaver, as it contained a dangerous computer virus. He hurriedly forwarded it to his contacts. He thought he’d done the right thing by warning his friends and family away from harm—until he received a reply that it was a hoax. Stunned and chastened, he was also intrigued by how he’d become a victim. Rather than simply chalking it up to experience and moving on, he burrowed in.

    To read the full story, visit The Kernel. Above illustration credit: J. Longo.

  • Qweekend story: ‘School Of Hard Knocks: Lady Cilento Children’s Hospital School’, April 2016

    A feature story for Qweekend magazine, published in the April 9-10 issue. The full story appears below.

    School Of Hard Knocks

    Sick children need schooling too. At Lady Cilento Children’s Hospital School, learning proves positively infectious.

    Qweekend story: 'School Of Hard Knocks: Lady Cilento Children's Hospital School' by Andrew McMillen, April 2016

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    In a light-filled corner room of a high-rise building overlooking inner-city Brisbane, a visiting local artist leads a class of six rowdy students. Aged between five and seven years old, they are tasked with creating artworks that illustrate their lives. A handful of the best drawings from this schoolwide project will be sent to China, where a school has a reciprocal arrangement. But it’s unlikely the Chinese students will be able to relate to the experience of these children – they are enrolled in a school very few families in Queensland choose to attend. This is the state’s only dedicated hospital school.

    Sam Cranstoun presents a cheerful front to the kids’ steady stream of questions and comments. The 28-year-old artist asks the four boys and two girls to use crayons to draw what they like to do. Camping, swimming, board games and PlayStation 4 rank highly, before one boy offers another option with a quizzical look. “School?” he asks, unsure of himself. He is testing the waters: is it cool to admit, at age seven, that you like school? “I’m sure your teacher will love hearing that!” says Sam, flashing a smile to the adults across the room. Gemma Rose-Holt, six, draws a swimming pool at the bottom of an enormous piece of paper, then a sun shining high in the sky. In the last couple of years, she has seen her father’s health rapidly decline for reasons she can’t quite fathom.

    Sam continues with the exercise by asking them to consider their place in the world. “Is China bigger than Gladstone?” asks one boy. They talk about their families and school. “Do you guys think about home?” asks the artist. “Yes!” they reply as one, before throwing their talents into happy drawings of the back yards and bedrooms they have left behind.

    “There’s an amazing view out the window,” says Sam, pointing behind the students. “Do you guys ever look out there?” At this, the six kids scamper to the windows, pressing their faces against the glass and pointing out the landmarks they can see from the eighth floor of the Lady Cilento Children’s Hospital in South Brisbane, which the Prep to Year 2 pupils are visiting for their art class. They can see Mount Coot-tha, the murky river, the Story Bridge in the distance. “I can see the cat-boat!” announces one boy, spying a blue, white and yellow ferry as it powers against the tide. “I can see bull sharks!” suggests another, prompting a laugh from the teaching staff. Not many schools have a helicopter pad on the roof, nor a giant pink bunny rabbit sculpture standing sentry near the entrance. Lady Cilento Children’s Hospital School (LCCHS) has both of these, and when its students are asked to sketch the school, these two features inevitably emerge on the page.

    For their final task, Sam turns these young minds toward imagining their future. “What do we want to be?” he asks them, prompting a flurry of ideas. Teacher? Doctor? Journalist? Soldier? McDonald’s worker? Power Ranger? “I don’t know what I’m going to be when I grow up,” says Gemma. She draws a nurse standing beside a bed-bound patient wearing a big smile. That’s her father, Damien. He has no hair because the medicine took it away. “The medicine’s yuck, but he has to have it,” she tells Sam. Little Gemma lives with her mother near the RNA Showgrounds, away from her Sunshine Coast home in accommodation subsidised by the Leukaemia Foundation, while Damien receives treatment.

    The students who attend this school are bound by a common experience of illness: either their parents’, their siblings’, or their own. They are from Emerald, Cairns, Chinchilla, Bundaberg and Hervey Bay; from every corner of the state. For some of them, it is their first visit to Brisbane, and the circumstances are less than ideal. Entire families are uprooted from their normal lives and relocated to temporary housing reserved for people in crisis. Their parents have got so much on their plates when they come here that sometimes the last thing on their mind is phoning a school, notifying a teacher about what might become an extended absence from their normal classroom. These tasks fade from view when the spectre of death suddenly appears in sharp focus. Into the breach rush 24 hospital school teaching staff, a compassionate, capable bunch of professionals adept at crafting an individualised education that will define these stricken children.

    The school’s impact is wide-ranging, and it sees a diverse population. In 2015, Lady Cilento hospital had 3159 registered students, more than two-thirds of whom normally attended state schools. Of that number, the largest cohort of 21 per cent (663 students) presented with medical conditions; 17 per cent (538) were there for oncology; 13 per cent (410) attended the school because a member of their family was ill, and nine per cent (284) were patients with the Child and Youth Mental Health Service –  which is also located on level eight at the hospital – while the remainder found their way there for reasons related to the likes of surgery, diabetes, rehabilitation and heart disease.

    More often than not, the hospital teachers’ efforts work wonders for the children and their families. During a midweek excursion to the Gallery of Modern Art at nearby South Bank, Mitchell Cawthray, 12, cautiously approaches a teacher watching over the group of about two dozen students as they eat lunch. He wears a black T-shirt that reads “The Force is Strong In This One”, reflecting an indelible truth of this blue-eyed boy’s tough character. His light brown hair is shaved close to his scalp, and when he turns his head, you can see the scar on the back of his neck where the life-threatening medulloblastoma tumour was removed from the top of his spine almost a year ago. “Are you having a good day so far?” asks the teacher cheerfully. “Great day,” Mitchell replies, nodding. He pauses, weighing his words carefully, then looks around to make sure none of his peers overhear his next words. With a shy smile, he says, “I’ve never really said this before, but I think I like school now!”

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    Most children go through childhood without great complications, and without seeing the insides of healthcare waiting rooms for longer than it takes to receive an immunisation jab, to set an accidental bone fracture in plaster, or to go through the motions of a doctor’s check-up. Mitchell, Gemma and their peers are the unlucky few, and the LCCH treats Queensland’s sickest of the sick. All of the “first-world problems”, as Mitchell’s mum, Janine Cawthray, puts it, fade into irrelevance when your child is diagnosed with brain cancer.

    In Mitchell’s case, he and Janine relocated to Brisbane at Easter time last year for his treatment, while his father stayed home in Hervey Bay, managing their small business and caring for Mitchell’s sister as she completed Year 12. “I take my hat off to the teachers,” says Janine. “They not only have to deal with normal academic requirements as per the curriculum; they have to deal with a multitude of personalities – from parents, medical staff – as well as medical requirements and children’s individual needs. They also have to report back to the children’s mainstream school. They’re juggling all of that, and that’s a hard call, but they manage it very, very well.”

    In the middle of the building, on level eight, is a place where a familiar timetable reigns between the hours of 9am and 3pm each weekday. It is a place of whiteboards and colouring-in; of assigned readings and class discussions. It is a place of boring adult words such as literacy, numeracy, curriculum, assessment and “personal learning plans”. For some families, the hospital school quickly becomes the only constant in a life now marked by endless blood tests, chemotherapy and invasive surgery, and – sometimes – dramatically shortened horizons.

    None of these horrible things happen on level eight, however, where the LCCHS middle and senior classrooms serve an ever-changing cohort of students from Years 5 to 12. Nor do horrible things happen on the ground-floor junior school next door, on Stanley Street inside the old Mater Hospital building, where Prep to Year 4 students are taught. In young lives that have suddenly been dropped into seas of anxiety, pain and uncertainty, these two campuses emerge as towering islands of normality.

    There are no school bells here. No uniform, and no rules, per se, only three expectations: be safe, be respectful, and be responsible. Teachers are not known by stuffy honorifics; the students are on a first-name basis with their educators and support staff from the first day. Though visits to these islands of normality are usually short-term matters, these two school campuses can easily act as a home base for months on end, depending on circumstances.

    This unique style of teaching has its roots in doctor-soldiers and military nurses returning from World War I in 1918 and concerning themselves with the rehabilitation, retraining and education of limbless soldiers. From that point, it took only a short leap of logic to twig that children ensconced in hospitals required special schooling, too. The Sick Children’s Provisional School opened at the Hospital for Sick Children in the bayside suburb of Shorncliffe on August 11, 1919; it was the nation’s first such educational institution. Since then, it has been relocated several times. A purpose-built school at the Royal Children’s Hospital in Herston opened in 1978; in 2009, it celebrated 90 years of service to more than 60,000 pupils.

    Vicki Sykes was the longest-serving principal of Mater Hospital Special School in South Brisbane, which opened in 1983.  Appointed in 1986, she served 23 years before retiring in 2009; today, the junior school playground is dedicated in her name with a handsome plaque. In 1986, Sykes described her workplace. “Students come to school from the wards in pyjamas and wheelchairs,” she wrote in an unpublished memoir. “Some are on crutches or have their arms or legs bandaged. During the day some students may need to go off for operations or medical treatment. Teachers don’t know from day to day how many students will be coming to school.”

    In that sense, little has changed since the Lady Cilento Children’s Hospital School opened on December 1, 2014.  Its purpose is defined by Professor John Pearn in his 2009 history of Queensland’s hospital schools, To Teach The Sick. “Unrealised long-term educational potential has, in the past, been an under-acknowledged legacy of childhood illness,” wrote Pearn in the book’s introduction. “In the context of life’s fulfilment, such may be more serious than any medical after-effects.”

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    The school’s average weekly enrolment is about 150 students, and the student-to-teacher ratio is about seven-to-one.  About half of the students are too ill to make it to either of the two campuses at Lady Cilento, so the teachers come to them, providing bedside tuition. They set daily assignments, and return regularly to check their progress. Depending on scheduling, these ward visits might only last 15 minutes if a teacher has a long list of inpatient appointments. But for the bed-bound students, they might also be the only minutes in a day where they are given a task and purpose that’s divorced from their unfortunate medical reality.

    When visiting a couple of beautiful sisters from Springfield Lakes who have been diagnosed with cystic fibrosis, a palpable sense of cabin fever permeates their immediate environment. Their world has shrunken to a cruel size. Little girls aged six and eight don’t belong in a small room separated by white curtains, behind a door that must remain closed at all times, and where visitors must wear gloves and gowns before entering to minimise the risk of transmitting infections.

    “Homework” is an imperfect word to describe the learning tasks set by these teachers, since the sisters’ entire lives are confined to this room. The hospital, for now, is both their home and classroom. Mid-lesson, a nurse enters to prick their fingers for a blood test. As the precious red liquid is squeezed from a tiny finger, the blonde girl calmly continues reading along to a picture book named Mr Gumpy’s Motor Car with her impromptu teacher, who leaves several worksheets for her to complete. She has long since been conditioned to something that would prompt tears from most other six year-olds.

    For these teachers, visiting inpatients on the wards requires a sense of persistence, positivity and optimism. Every day, these teachers see amazing and terrible things, such as degenerative neurological conditions that strip language and meaning from a young boy’s life with each passing week.

    From his bedside, it’s a short walk to visit a young girl in a wheelchair whose body hosts a flesh-eating viral infection that has left her face disfigured and her forearms resembling those of a burns victim, wrapped in plastic for her protection. Tourism is her passion, and so the ward teachers resolve to bring her homework that suits this interest.

    These teachers are not medical professionals. They cannot fix these problems or treat pain. They can, however, provide stimulation for young minds, if only for 15 minutes each day.

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    After lunch on Thursday, the junior school students file into the flexi-room on level eight for school assembly.  Only Prep to Year 4 are in attendance, as the middle and senior grades are still on an all-day excursion to GoMA. Brianna Iszlaub, 11, with patchy tufts of blonde hair, couldn’t attend the latter as her blood count was down today. She stands beside a girl in a wheelchair as the two of them co-host the weekly event, beginning with an Acknowledgment of Country and an energetic, indigenous-flavoured rendition of the national anthem. “Thank you, please be seated,” says Brianna at its conclusion. School staff and a few parents are scattered around the edges of the dozens-strong group, while the students sit in chairs or on cushions.

    Once Brianna finishes reading from the prepared script, hospital school principal Michelle Bond says to her, “Good girl.” A short and energetic woman who radiates positivity, Michelle, 49, welcomes the younger students to stand up and present their handmade graphs based on a recent visit to a petting zoo downstairs. The principal – who led Royal Children’s Hospital School since April 24, 2006, and LCCHS since it opened – then presents a handful of awards: to an outstanding student who has shown consideration to his peers; to one who has overcome challenges; to one who has made a positive start after joining the school this week. The group sings happy birthday to a shy blonde girl. “Some of these kids would never be chosen to lead an assembly at their own school; they usually choose the school captains and the sporty kids,” Michelle tells Qweekend quietly. “I’ve had parents come and tell me that their child has never received an award before coming here. It’s lovely that we can do that for them.”

    The class’s guest for the day, University of Queensland PhD candidate Maddie Castles, cues a PowerPoint presentation loaded with photos from her recent visit to Namibia. The title slide shows a selfie of her grinning wildly into the camera while a giraffe munches on some leaves behind her. She tells the group about her job studying giraffe social interactions, or “who they’re friends with,” as she puts it. A teacher aide quietly brings a boy in a wheelchair into the room. He is barely conscious, his head held in place by brackets. As time passes, he shuts his eyes and dozes while his classmates leap up for a group photo with Maddie, who might be the first scientist they’ve ever met.

    Posted on the door inside Brianna’s Year 7/8 composite classroom is a photo of her before treatment. Her glorious, long locks are framed by a beaming face. The photo was taken when she first arrived at the school from Townsville in January, after being diagnosed with an aggressive lymphoma in late November. Her chemotherapy has stolen her hair and some of her energy. Sometimes she prefers to hide her changing scalp beneath a black beanie with devil horns. But none of this is discussed during school hours.

    Brianna’s teacher is Anna Bauer, 35, a bespectacled brunette with sparkling brown eyes who has worked in hospital schools for three years and now can’t imagine teaching anywhere else. “No one here will ask you a medical question,” she says of her classroom. “The kids are so tolerant … You can walk in with a nasal gastric tube and a drip tree, and that’s it. We might give the drip tree a name, like ‘Molly’, and then everybody gets on with what we’re doing. It’s what I wish the real world was like.” Working here sometimes demands that the adults develop coping strategies for their own emotional protection, too. “I have to believe that, when they walk out the door, they live happily ever after,” she says.

    In Anna’s current class, Brianna has cancer; the mother of a bubbly Bundaberg girl is being treated for leukaemia; and the fiercely intelligent girl who co-hosted assembly is temporarily in a wheelchair after two recent strokes. But the students she sees aren’t confined to physical illness. “I have so many kids with mental health issues who don’t look sick,” Anna says. “They walk around without baldness, or a nasal gastric tube, or a limp, or a drip tree. There’s no physical evidence, so there’s a real lack of recognition that there’s something wrong with your child. I’m not a parent yet, but oh my God – how awful must that be?”

    During Anna’s second week of teaching at the hospital, a student from the previous day didn’t arrive. When she asked a colleague about their sudden absence, she learnt they were being treated in the emergency department after attempting to end their life. “I took that quite badly,” says Anna quietly. That was when her happily-ever-after belief began to cement itself, as a self-protective measure.

    Some days are worse than others. “You’re on and lifting, all of the time,” says Anna. “But I find it quite humbling, and incredibly powerful, that it’s my job to make their lives feel normal. It can be sad sometimes, but most of the time, it is not; it is joyous, happy, friendly, loving and supportive. The children are sick, but I’m not a health worker. When I’m in here, and they’re so excited to see me, because I’m not a doctor or a nurse, there’s no time to be sad. You’ve got spelling and times tables to do, and we’re going to have fun while we do it.”

    Posted on the door inside Anna’s classroom, beneath the class photos of smiling children at eye level, is a laminated A4 page consisting of a paragraph of white text against a black background, framed by a pink border. I want a life that sizzles and pops, it begins. That first line popped into Anna’s head a little while ago, on a particularly bad day, when her class of six teenage girls were all in a low mood. “And I don’t want to get to the end, or tomorrow even, and realise that my life is a collection of Post-its and unwashed clothes, bad television and reports that no-one’s ever read,” it continues.

    The teacher was getting nothing out of them, that day, so she put the spelling lesson aside and assigned the girls a task: to write about what makes them feel better. Anna kicked them off with that first sentence, and encouraged them to fill the page. She did, too. “I want to see what I see through the lens of a camera and drink wine like it’s real grapes and wrap myself in warm towels that smell like my mum’s washing and dance to songs I don’t even like,” she wrote.

    The girls pasted the text into an online image editing program, fiddled with the design, printed the results and took them home to stick on their walls. These pages were intended to act as a reminder of all that is good in this world, especially on the blackest days. Anna stuck hers to the wall of a classroom where nobody will ask medical questions, in a building that none of the children particularly want to be in. Her paragraph concludes, “I want to wrap my hands around warm cups of tea with friends that will make me laugh so hard I wee a little bit, and I want every day to belly laugh with my people, glad and grateful, that I love the life I have.”