All posts tagged anonymity

  • Australian Penthouse story: ‘The High Road: Silk Road, an online marketplace like no other’, February 2012

    A story for the January 2012 edition of Australian Penthouse, reproduced below in its entirety. Click the main image for a closer look (which will open a PDF in a new window), or read the article text underneath. You can click any of the below images and screenshots for a larger version, too..

    The High Road
    by Andrew McMillen

    Silk Road is an online marketplace like no other. Totally anonymous, the website uses sophisticated encryption software and a digital currency to facilitate the worldwide sale of prohibited items, particularly illicit drugs. Australian Penthouse investigates.

    “Imagine how exciting it is when you get something in the mail; even the shittiest thing, like a free sample. But in this case, you’re getting drugs that you really want to take, and get high on. It’s a compounded experience of excitement; an exponential high.”

    A 24-year old man who lives in an inner-city suburb of Brisbane is describing what he felt upon opening his mailbox one day in 2011 and discovering a package containing one gram of cocaine. It was addressed to a person who does not exist. He does not know the source of the substance beyond its country of origin. This was not the first time he had purchased drugs online; his first order was for one gram of MDMA powder. That package was sent to a house that he knew was unoccupied; it took around nine days to arrive from Canada. He checked the vacant mailbox daily. “I’m still waiting for some undies off of eBay from Hong Kong,” he says. “[The MDMA] arrived way quicker than that.”

    Why the alternate address in the first instance? “Because having something illicit sent in the mail seems fairly thick,” he replies. “It seems so simple; too good to be true. I wanted to put some form of buffer between myself and the order I made, as a ‘test run’.

    “One day it was in there and it hadn’t been intercepted. I didn’t get immediately arrested when I took it out of the mailbox. Since I didn’t use my real name, it didn’t seem possible to get traced back to me. It still hasn’t been.”

    These orders were made using a website called Silk Road. It can only be accessed after installing anonymity-enabling software called Tor. All purchases are made using Bitcoin, a currency which only exists online and whose public transaction history can be untraceable if handled correctly.

    My interviewee randomly discovered online mentions of Silk Road in May 2011, and pursued the intriguing concept all the way through to installing Tor and trading Australian dollars for Bitcoin; a process he calls “semi-prohibitive” owing to the persistence and tech-knowledge required to check all the boxes before users can place an order. In four transactions, my interviewee has ordered three grams of MDMA and three grams of cocaine at a cost of “close to AUD$700”.

    So what motivated him to take a chance on buying illicit substances online from a complete stranger?

    “I’m interested in taking drugs casually, but I hate the process,” he says. “I don’t know any dealers. Even if I want to get weed, I don’t know anyone, so it always becomes this drawn out process of finding someone who knows someone who knows someone. It’s a real pain in the arse. Whereas this way, it’s so direct and private. I didn’t leave my room, and then nine days later there was something in the mailbox that was for me. It’s discreet and exciting. Imagine the fun of shopping on eBay, but then you can also get high.”

    Visiting Silk Road for the first time, I feel a little like Alice falling down the rabbit hole. After downloading the correct Tor software bundle, I connected within five minutes. A warning appears at the bottom of the registration screen: “Be advised: This website is experimental. We do not guarantee your anonymity, protection from law enforcement in your jurisdiction, or protection from other users of this service. You and you alone are responsible for the risks associated with entering and using this website.” The site does not request any information from its users beyond a username and password; not even an email address. And then, you’re in.

    The site’s bright, clean design displays images of nine items for sale; among them, ‘red joker’ ecstasy pills, one-ounce of the ‘purple kush’ cannabis strain, a $50 Australian banknote and syringes. When I first visit the site in late August 2011, one bitcoin is worth USD$11.15; a fortnight later, the exchange rate has dropped to USD$6.18 per bitcoin.

    The nine ‘featured’ items change upon each page refresh. A column on the left categorises the goods for sale: ‘drugs’ is split into sub-categories like ‘dissociatives’ (11 items for sale), ‘psychedelics’ (123 items), ‘stimulants’ (65) and the most popular category, ‘cannabis’ (237). Other categories include ‘digital goods’, ‘money’, ‘XXX’, ‘weaponry’ and ‘forgeries’.

    At first, it’s a little overwhelming. What Silk Road [SR] offers is the online equivalent of strolling down a dim-lit alley filled with surly guys wearing heavy trenchcoats, except that you can contemplate purchasing their goods while lounging in your underwear, without fear of being stabbed.

    Each page on the site generally takes a few seconds to load, regardless of the user’s connection speed, due to an overcrowded Tor network. A page called ‘how does it work?’ describes the site as “an anonymous marketplace where you can buy and sell without revealing who you are. We protect your identity through every step of the process, from connecting to this site, to purchasing your items, to finally receiving them”. Lengthy guides for both buyers and sellers are freely available. The latter guide states that “every precaution must be taken to maintain the secrecy of the contents of your client’s package. Creatively disguise it such that a postal inspector might ignore it if it was searched or accidentally came open.”

    It concludes with a ‘final note’: “Regardless of your motivations, you are a revolutionary. Your actions are bringing satisfaction to those that have been oppressed for far too long. Take pride in what you do and stand tall.”

    There’s an active and boisterous SR forum community, which is hosted off-site and requires an additional registration; this process requests an email address, but a note states that it doesn’t have to be a legit address.

    After poking around the site and smirking at some of the items for sale – condoms, an e-book of Neil Strauss’ pick-up artist classic The Game, military training manuals – I decide to engage with a few sellers by requesting interviews using the site’s private messaging system.

    Within 10 minutes, three sellers respond enthusiastically to my request; one says, “I’ll even give you a media discount if you order.” The website’s administrator, who goes by the username Silk Road, also responds. “Sorry, we aren’t doing interviews at the moment,” he says. “Good luck.”

    Of the 27 SR sellers I approach during a two-week period on the site, seven respond thoughtfully and at length to my questions. They are mostly based in the US and Canada, though one is Australian. All seven request that I don’t mention their usernames. A few prefer to conduct the interview using PGP text encryption, which adds another element of spookiness to the situation. Most of the sellers found their way to Silk Road after the site was covered online by Wired and Gawker in June 2011.

    When I ask what they like about Silk Road, I’m met with a range of responses. “Being able to provide a safe and anonymous way for someone to purchase something that they choose to put into their body,” says one seller. “It’s nice how it turns drug dealing into an office job, with less risk and more stable demand while interacting openly with customers,” replies another. This focus on administrative duties is echoed by another seller, who says it’s “nice to have everything so organized and centralized, it really cuts down on the time spent per order which is a huge plus when you’ve got a mountain of them to work through.”

    One source remarked aloud, ‘this is the future’, upon finding the site. “The free market has provided for one of the oldest needs in human history,” they elaborate. “[SR] removes the elements of danger that exist in in-person black market arrangements, and offered anonymity for all parties involved.”

    I ask what sellers don’t like about the service. One tells me, “while the majority of users are honest and trustworthy, you always have to keep your guard up. There are plenty of scammers here on SR.” Another is frustrated by the long wait between making a sale and receiving the bitcoins in their account. “It can take a while for people to finalize transactions, so the money gets stuck in escrow until the customer remembers to finalize, or it auto-finalizes after like 20 or so days.”

    One seller is concerned about the silo-like nature of the site: “Having everything organized – vendor statistics easily accessible, reliance on a single server, etc – all makes any vendor, or even SR itself, a juicier target for LE [law enforcement].” An Australian seller replies, “I don’t like being out in the open. Even though I feel rather anonymous within SR, I could always make a simple mistake with my packaging or use of encryption that would give me away.”

    A few of my respondents reveal that they have sold drugs in the real world. One dubs the online process “much easier” than face-to-face sales. “SR buyers have no info about me whatsoever. Whereas with a face-to-face transaction, a buyer might know my name, what I look like, the car that I drive, or the city that I live in. So if they get caught, LE goes up the food chain. Here on SR, there’s nowhere for LE to go.”

    Another seller says SR is preferable because it “takes potential violence right out of the equation, and mitigates theft; you can’t exactly take someone to court for robbing you during a black-market trade, which is why there is so much violence. I prefer SR to offline, any day of the week.” One seller candidly replies, that SR is “better and cleaner. Customers are more educated and nice, and it leaves you more spare time to study, play with the kids, and clean the house. It’s telecommuting at its finest.”

    None of the seven sellers I interviewed would detail how they package the illicit substances sent through the international postal system. A couple mentioned that it’s an unwritten law among SR sellers to not disclose such methods, though I learn by reading the forums that vacuum sealing is common. The young man from Brisbane who received MDMA and cocaine in the mail didn’t want to discuss the appearance of the packages he received, either.

    All this illegal activity must be a rush, even if the process does become somewhat normalised due to the volume of orders that some sellers process. I have one final question. What does it feel like to sell illicit drugs over the internet to complete strangers?

    One replies, “honestly, it can be quite nerve racking. I have no idea if I just sent some illegal items to LE. That’s why it’s so important for a good vendor to use all precautionary tactics to keep important info away from them. Leaving no DNA or fingerprints, and sending from an area where you don’t live. It’s not unusual for a vendor to be wearing hairnets and multiple layers of gloves while packaging the material. If there is even a one-percent chance of some identifying marks on or inside that package, it will be thrown out.”

    Another says, “It’s awesome. Most of the users on Silk Road are good people, and it’s always been a pleasure providing them goods that their corrupt governments have denied them. By simply living our lives and doing what we want to do, we break the government’s iron fist. It’s pretty satisfying.”

    “It feels great,” agrees another. “I get to make a positive contribution in the lives of people who otherwise wouldn’t have access to drugs, such as old folks, and people in remote locations.” The seller shares some feedback received by a buyer that they found “really touching”. The feedback reads, “I don’t want to sound all sentimental and crap but in all honesty, my friends and I have become closer and happier with ourselves and each other, thanks to you and your stuff. It’s really been a bonding experience for everyone. We aren’t really the partying type and instead like to chill and talk for hours. Thanks to you, we have shared some amazing experiences.”

    The seller tells me that “getting feedback like that makes those nights spent sweating over a hot vacuum sealer seem worthwhile!”

    For more on Silk Road, visit its Wikipedia page.

  • A Conversation With Jess, Sydney Digital Strategy Director and SomethingChanged.com.au blogger

    *facepalm*It just so happens that Jess is Digital Strategy Director at a mysterious Sydney advertising agency. She won’t say which, and she also won’t let me publish her surname. Or at leaIt’s not because she’s scared or nothin’, but on the internets, Jess is best known as the curator of a rather excellent blog called Something Changed, about which I wrote lovingly for FourThousand:

    “Something Changed acts as Jess’ digital scrapbook, where she posts about new media, advertising, online campaigning, representations of the self, kids today, words, writing and books, funny things on the internets, politics, art, ideas, music, work, food, and sydney. The result is an aggregate of content that you’ll probably find either funny or fascinating if you’re a twenty-something who spends a lot of time online – and since you’re reading this, it’s not an unfair assumption to make.”

    Jess, why did you start Something Changed? Was there an influential person or moment that encouraged its creation?

    I started Something Changed almost two years ago because I was fascinated by people’s behaviour on the internet and I wanted to document my discoveries. It was partly so I could archive and remember facts, figures and links more efficiently, and partly to have something to show for the immense amount of reading and research I do! I discovered Tumblr through Gawker’s exhaustive coverage of Jakob Lodwick and Julia Allison‘s relationship which largely played out on the Tumblr platform. Tumblr was perfect for me because I like to present raw data that interests me as I find it, rather than crafting long posts.

    Where do you find the majority of the articles that you link?

    On Tumblr you can post stuff you create, post stuff that you find online, or use their reblog feature (which is sort of an automatic “retweet” feature) to post other’s content with a link crediting them. About 75 per cent of what I blog is from the second category. I find it by either investigating a topic that interests my by searching and following links, setting up RSS feeds to my favourite blogs and websites, and by following people who I respect and who will post things I find interesting.

    Does your exhaustive online presence ever spill into your professional life? Do your workmates know of the blog?

    In fact the internet IS my job, lucky me! I work for an ad agency where I am the digital strategy director. Since I work on campaigns and strategy it’s considered part of my work. My workmates and bosses definitely know of the blog, I bang on about it exhaustively. In fact my boss promised to buy me a cake when I passed a big milestone in the amount of readers I had, but I passed it ages ago and he is still yet to come through. Two of them have started Tumblrs themselves. We all love the internet at work.

    Why the anonymity?

    Well I’m not really sure now! I was doing some big work for clients around which there is some sensitivity, and I didn’t want any posts to be taken out of context and my personal views being ascribed to the client. I think in the next few months I’ll probably get with the times and put up my full name. I’ve noticed all my peers in my industry do.

    Do you often give thought to how you portray yourself online and the legacy you’re building, or do you just throw it all out there?

    RING RING, BANANAPHONE!

    Something Changed started as mainly a vehicle for professional development and research and largely it still is. I barely ever talk about myself (apart from “I saw this, I read this, I ate this, I visited this”) or my feelings. So at worst it will be a record of what interested me at different stages of my life, which is fine. Thank god I have never posted a poem or ruminations on my relationships.

    What do you think Something Changed adds to the web?

    Lots of people in marketing and advertising view the internet from very very far away with a telescope. The world does not need another “how to be a powerblogger” blog or post on “how to measure social media ROI”. I like to think I see the raw internet – the amazing stuff people create, the intense stuff people say about their lives and feelings, the fascinating ways they represent themselves online. Then I try and distill that onto my blog. It’s like a little field study from an anthropologist completely embedded in the culture they observe. Having said that, I don’t recommend people see my blog as anything special – instead they should set up their own!

    As you said, you barely ever talk about yourself. But you also barely ever talk about why you find something interesting, or worthwhile posting.

    You’re right. I tend to like information that I view as primary sources – people who produce things from scratch, whether it’s blog posts about their lives of feelings, collating things that inspire them, producing amazing things likes videos or songs. Or academic analysis- people who take rigorous, well-informed approach to analyzing the internet and its sociology.

    I don’t have time for anything in between, that whole raft of “people who don’t really understand the internet talking in vague general terms about the internet.”

    I have things I definitely won’t post, like anything about swine flu, anything about that Best Job in the World tourism campaign, or tips to become a Twitter poweruser.

    Do many of your non-ad agency friends follow the blog? How do you describe the blog to a real-life friend?

    None of my friends that I’ve known forever are in the ad industry. They all read it, sporadically. When I refer to my blog I adopt a stupid mocking tone and say “my blawg.” If they ask about it I give a knowing smile and say, “I’m so famous on the internet you guys.” If a waiter takes ages to take our drink orders I’m like, “this would never happen to me on the internet.”

    You and I both spend a lot of time online. I’ve gotten to the point where I’ve develop a kind of bias in the way that I access information online. I start to overstate the way that I operate and assume that others follow similar methods; if they don’t, I become either amused or frustrated, depending on my mood. But that’s a curious aside. When did you become a heavy internet user, and how did your skills develop to the point that they’re at now? (Because let’s face it, good internets is a skill.)

    I know exactly what you mean. Good internet is definitely a skill. I am totally self taught, I didn’t even have email until 2000 or 2001. In 2003, someone at uni said, “email me a draft of your paper” and I said, “oh it’s pretty long for an email,” and then attachments were explained to me. I couldn’t use a digital camera until 2004. I couldn’t pirate music! It all sounds a bit embarrassing now.

    It was in 2005 then that I started using the internet heavily because I joined some forums. Before that, I had always thought of the “web” quite disparagingly, “who are these people? Read a book, or go outside.” Now it’s completely a part of my daily routine. It’s really changed my life – how I think, what inspires me, how I work, the people I’ve met.

    It’s helped that I can do it all day everyday at my work. Spending ten hours a day on something is a good way to get quite good at something. In every role I’ve had in my career, to do a good job I need insight into what people think and feel, a creative spark to generate ideas, and a plan to my implement strategy. So the internet is crucial to every single element, and my employers have always let me have free reign to work that way.

    Do you keep a private journal?

    No! I’m too self-conscious. If I want to remember how I felt about something, I do a keyword search in my Gmail and cringe at old emails I wrote my friends.

    How did you become digital strategy director at your agency? Was ‘good internets’ part of the job description?

    I met the CEO of my agency when I consulted on online strategy on a big national campaign he was working on. A few months later my position was created for me when I said I was ready for a new job – so there was actually no job description! I’m so lucky now that I get to do what I love with the cleverest team and the best clients.

    Neighbours: Fucking TerribleThe career path to Digital Strategy Director was not an obvious one. I was a journalist, then moved to Melbourne and could not immediately get a journalism job so I got a job doing the overseas publicity for Neighbours [pictured right *snigger*]. I only got the job because at the interview I told the producer, “You know it’s not too late to make Izzie’s baby Jack’s,” or something. Since I was spending my days trying to get freelance writing work I had had plenty of time to watch Neighbours fortunately.

    Of course part of my job was to look after the BBC’s Neighbours website. It was my first taste of a really intense online fan community. They had a forum and everything. I learnt so much from that job. That an official website will never be as fascinating as a fan website unless you let go of the PR reigns (why would you want to read about an actors’ theatre aspirations on our site when you could go to an unofficial site to read about their love life?). That fans create the best material, that fans really get upset if you make changes without consulting them. It was a crash course in Internet.

    Then I got to do my dream job being the Online Director doing national political campaigning, where I learnt about building movements – uniting people around taking action online and offline to achieve social change. Then I consulted on another big campaign, then I got this job. I always think of that thing people say, “the jobs the youth of today will be doing when they grow up haven’t even been invented yet.” At our Careers Centre at school they basically said girls could be Lawyers, Accountants, Gallery Curators or PRs.

    I’m assuming that you went to university. Tell me about your time there.

    I did! I went to uni to study English thinking I would have a career doing some kind of writing. In first year I became interested in social justice issues and for the first time paid attention to politics and current affairs. Before then I was strictly a reading, writing, art galleries, theatre type of person. So uni was fun, I did the student politics/share house/shop at Salvos/“feed yourself on $5 a day” thing until my last year. Then I got a full time newspaper journalism cadetship, and had to do my Honours year full time at the same time.

    Was that a difficult year? Did you ever question what you were doing?

    It was difficult. Fortunately it was things I loved doing – researching and writing. I’m also one of those people who needs to be busy to get things done. I like approaching big tasks (daily deadline of journalism combined with a yearly deadline of handing in a thesis) and strategically breaking them down in an efficient way. Having said that, I am never studying again. And whenever my friends say “I’m thinking of going back to uni,” I always say “NO! YOU FORGET HOW HARD IT IS!”

    How did you land the cadetship? Was it shit or awesome?

    I can't think of an alt-text for this one. It's a pretty sweet photo though, don't you think?

    I decided suddenly I wanted to be a journalist so I got a two week cadetship at a newspaper. I was lucky they gave it to me because I think now they only take people studying Proper Journalism at uni – a bit short sighted in my opinion, but I think it’s because the universities provide insurance. I got a story in the paper almost every day, including a huge feature on mobile phone use that was published in the Features liftout on the Saturday. The story is completely lame and I am so glad it’s not accessible by Google.

    After my two weeks the Chief of Staff said they were hiring a cadet, and would I like to apply? I said “yes”. I interviewed and didn’t get it – someone else did. But a few weeks later they phoned and said I could be a cadet anyway. So that’s how I got the job, and now the other cadet is one of my best friends. The cadetship was amazing. Every day as a general news reporter is different and being a journalist is like having a license to walk up to anyone and ask them anything you want.

    Do you read newspapers? Could you imagine being a full-time news reporter?

    I only read newspapers on the weekends: the Australian, the Sydney Morning Herald, Sunday Sun Herald and Sunday Telegraph. I get rid of all the Drive, Careers, Business and rubbishy sections. Then read the news, then the Lifestyle, then glossy lifestyle supplements. It’s a habit. Print will never die while people have weekend brunch routines to uphold.

    I can’t imagine being a full-time news reporter. I would love the thrill of finding a big story but miss the calming routine of planning and strategising in advance. I get a nice mix of thrillingly busy versus long term planning in my current work, so I wouldn’t go back.

    Lots of people view their time at university as instrumental in their personal development. What did you learn about yourself during that time?

    I learnt the same thing at uni that has proved true in the workplace. Studying and work (doing your actual job as per your job description) teaches you nothing. You have to do it and do it well. But everything fun, amazing, professionally exciting or leading to personal growth has always been thanks to things I do on the side. Whether that’s groups I joined at uni, friends I made on the internet, ideas and projects I’ve suggested at work, or new career opportunities I’ve conjured up. When I think about what my life would be like without my blog that I randomly started a few years ago… I just can’t imagine it!

    Something Changed is my favourite Australian blog. You’d best subscribe via email or RSS. Unsurpisingly, Jess is also quite lively on Twitter. Thanks for the interview, Jess!