• The Weekend Australian Magazine story: ‘Saving Face: Brenton Cadd’, October 2016

    A feature story for The Weekend Australian Magazine, published in the October 22-23 issue. Excerpt below.

    Saving Face

    Need a new nose, eye or ear? Meet the ‘spare parts’ man changing lives

    The Weekend Australian Magazine story: 'Saving Face: Brenton Cadd' by Andrew McMillen, October 2016. Photo by Julian Kingma

    In January 1970, a young man joined the facial prosthetics department at the Royal Melbourne Hospital. As an apprentice ­dental technician, Brenton Cadd, 17, began learning on the job how to fix people with ­disfigurement so that they might be freed of shame or embarrassment. His mentor in the four-man department was Cliff Wellington, a ­signwriter by trade who’d served in the army as a dental technician. He had a painter’s eye for detail, and in 1945 he’d transitioned into the nascent field of facial prosthetics. Returned servicemen missing ears, eyes and noses were in dire need of some form of camouflage to help them blend into a crowd. Through a peculiar mix of technical ability and artistry, Wellington was an Australian pioneer who passed onto his young charge his aptitude for working on small, intimate canvases.

    Today, a framed photo of a smiling Wellington sits prominently on a shelf near the door that leads into a workshop managed by Brenton Cadd. For 46 years he has devoted his life to a single workplace and this single task. Through the use of silicon, empathy, paint, patience, titanium, plaster and good humour, he is a leader in a highly ­specialised field that employs only a handful of people across the country. He is a quiet achiever whose work takes time, and whose time at the Royal Melbourne Hospital is much nearer its end than its beginning. What will happen after he sees his last patient is unclear, for what he does for them is nothing less than life-changing.

    You could pass Cadd in a crowd without a ­second glance. If you are a long-time fan of the Hawthorn Football Club, you are likely to have done just that at a home game. He does not invest too much time in his appearance and wears polo shirts with a breast pocket in which he keeps a small notebook he calls “the brain” . It helps him remember his many pressing tasks. He is bearded, with kindly blue eyes that have looked upon thousands of patients who, whether they are able to articulate it or not, are relying on him to co-create a new identity for lives riven by the trauma of looking different from everyone else.

    Here he is, on a Wednesday afternoon in mid-August, looking squarely at a patient whose left eye was removed due to cancer. Geelong retiree Pamela Flatt, 68, sits on a high-backed ­dentist’s chair while her husband and daughter perch nearby. Flatt’s left eye socket is now covered by a skin graft and her disguise is a pair of thick-framed spectacles, with the left eye coloured solid white. In the near future she will no longer have a use for these glasses as a transformation led by Cadd is slowly taking place. Around the edge of her eye socket, screwed into bone, are three abutments made of pure titanium. Soon, a silicon-based ­prosthesis will be clipped into place with magnets.

    Flatt is a grandmother of six and a great-grandmother of three. Since her nine-hour operation to remove the cancer over a year ago, she has hardly locked herself away from the public eye: in fact, she has just returned from a trip to Thailand with a girlfriend, where she rode on an elephant. “Why not?” she reasons. “Life’s too short.”

    Despite her positive outlook, the metal implants have drawn attention. “Kids are looking at me like I’m an alien or something: ‘That lady’s got funny things in her head!’ ” she says. “They weren’t bothered until I had those things put in.” Nerve damage means that she can’t feel the ­titanium plate behind her skin, nor Cadd’s hands as he uses a small torque screwdriver to tighten the abutments. He then covers her eye socket with two layers of a rubber-like material for making a cast and lets it set on her face for a couple of minutes. Just like having a wax job, she quips.

    While she sits still and silent, Flatt’s daughter steps in to take a snapshot for posterity. “Someone usually takes a photo,” Cadd says, smiling. With care, he removes the cast, which will later be used for a custom-made mould that fits the exact contours of her eye socket. He excuses himself to retrieve from next door a beautifully hand-crafted eye prosthesis for a younger woman, complete with thick lashes, a realistic brown eye and dark eyeliner. It’s a work of art. “That’s what we’re aiming for,” Cadd says. “But we’re still about five visits off something like that.”

    The appointment concludes after an hour, but before Flatt heads back to Geelong she turns to Cadd and jokes: “I can’t be a one-eyed Cats ­supporter then, can I?”

    To read the full story, visit The Australian. Above photo credit: Julian Kingma.

  • Good Weekend story: ‘Showcase: Tkay Maidza’, October 2016

    A short artist profile for Good Weekend‘s ‘showcase’ section. The full story appears below.

    Showcase – Tkay Maidza

    Artist Showcase – Tkay Maidza by Andrew McMillen in Good Weekend, 2016. Photo by Paul Harris

    Wearing an extra-large Boston Celtics basketball jersey and towering black platform boots, hip-hop artist Tkay Maidza is bound to attract every eye in the room. It’s close to midnight on a Wednesday night in Brisbane in September, seven weeks before her debut album is released, and Maidza is performing alongside her drummer and DJ to 300 fans as part of the Bigsound music festival. Even with the boots and the raised stage, Maidza is only a little taller than the faithful in the front row. But what she lacks in stature, she more than makes up with lyrical ability and vocal dexterity.

    In Fortitude Valley, a guerrilla marketing campaign is underway: Maidza, 20, appears on posters that bear only her face and her first name, or at least the abbreviated version of it. Born Takudzwa Victoria Rosa Maidza in Zimbabwe, she has lived in Australia since she was five: first Perth, then Kalgoorlie, on to Whyalla and then Adelaide, where her parents still live.

    The transient nature of her upbringing is reflected in her career as a touring musician. Maidza’s travel schedule sees her constantly playing festivals and shows across Europe, the UK and the US. “I don’t really live anywhere,” she tells Good Weekend in a Fortitude Valley cafe prior to her headline performance. “I think it’s cool, because I’m always seeing something new. I’ve been okay with moving to a new city and having to make new friends, because I never settled anywhere, so I learnt not to be attached.”

    Maidza graduated from high school at 16 and began studying architecture at university, before her YouTube covers and early demos – including the earworm track Brontosaurus – caught the attention of record labels here and overseas. Her debut album, Tkay, is an accomplished and balanced showcase of her songwriting in two styles: electronic pop and hip-hop.

    “I know you feel the heat because I’m nothing less than fire,” she raps on lead single Carry On, which features a guest verse by acclaimed American rapper Killer Mike. “I’ve always been a fan of rappers that rap really fast,” she says, beaming. “I’m a person who has a really short attention span, so I want something that twists, or something you don’t expect.”

    Just then, a young girl walks past the cafe and briefly makes eye contact with Maidza. Etched into the girl’s  T-shirt are four letters that Australia will soon be seeing plenty more of. “Oh my God,” Maidza whispers, equally thrilled and embarrassed. “She has a Tkay shirt on!”

    Above photograph by Paul Harris.

  • Backchannel story: ‘Wikipedia Is Not Therapy!’, August 2016

    A feature story for Backchannel. Excerpt below.

    Wikipedia Is Not Therapy!

    How the online encyclopedia manages mental illness and suicide threats in its volunteer community.

    'Wikipedia Is Not Therapy!' by Andrew McMillen for Backchannel, August 2016. Illustration by Laurent Hrybyk

    One recent Tuesday night in the suburbs of Sydney, Elliott* was sitting in front of his home computer, editing Wikipedia and debating with a fellow volunteer who was continually undoing his hard work. He was devoting his weeknight hours to developing an article about Salim Mehajer, a former deputy mayor of a Sydney city council who had attracted national headlines for a variety of indiscretions, including shutting down a public street without authorization in order to film his own wedding. But as Elliott typed, his eyes intent on the screen, his mental state was deteriorating.

    Elliott, 37, knew the inner workings of the online encyclopedia better than just about anyone. Since his first edit in 2004, he had invented the popular ‘citation needed’ tag, used by editors to indicate when a statement requires more evidence. He had started the administrator’s noticeboard,where the site’s volunteer leadership could discuss inflammatory incidents. And he wrote ‘exploding whale,’ a quirky article that remains emblematic of the sparkling brilliance for which the crowdsourced encyclopedia is widely beloved. For the latter creation, which summarized how the Oregon Highway Division attached half a ton of dynamite to a beached sperm whale carcass in 1970, he was awarded Wikipedia’s first ‘oddball barnstar,’ and so another user pinned a bright green badge to his userpage to acknowledge his enterprising work.

    But on this particular night, his virtual achievements were far from his mind. With his wife and two young children occupied in another room, Elliott was locked in what’s known as an edit war, while using a different account than the one that had earned him his earlier plaudits. Elliott was convinced that his detailed account of Salim Mehajer’s traffic violations, including an occasion in 2012 when he ran over two women in his car, belonged on the site. His interlocutor, another Australian editor of prominent standing within the community, remained unconvinced. “I don’t like the guy either, but Wikipedia’s policies on undue weight, original research and biographies of living people don’t not apply because you don’t like someone,” the second editor wrote, mistaking Elliott’s industrious research for bias against Mehajer. On several occasions, this second editor had reverted these lengthy additions, before using one particular adjective to describe Elliott’s work: obsessive.

    Their bickering had been brewing for several days. The pair went back and forth in the article’s ‘talk’ page, which is linked in the top left corner of every entry on the site. Elliott argued passionately for his cause, and at one point logged out of his account to back up his own argument anonymously; these contributions were tagged with his IP address. Two days earlier, he had responded anonymously to another editor, writing, “I fart in your general direction, which is a hell of a lot more pleasant than editing Wikipedia, I can tell you!” After reviewing the conflict, a site administrator decided to ban Elliott on that Tuesday night. “Given the seriousness of this conduct, I’ve set the block duration to indefinite,” noted the admin.

    Elliott’s mind was on fire. Already short-fused from several months of unemployment and recent health and financial woes, he felt overwhelmed with stress. As he sat fuming in front of the screen, his wife approached and asked him to help put their children to bed. The request startled him, and he reacted with a flash of fury. Elliott immediately regretted his anger. Stunned and embarrassed, he grabbed his phone and keys, hopped into a white Hyundai, and sped off.

    After driving for a while, he parked outside a local school and switched off the engine. He pulled out his iPhone and started typing a lengthy email. Titled “The End” and sent to a public Wikipedia mailing list watched by thousands of people around the world, late on the evening of Tuesday, May 17, Elliott’s email begins, “I’ve just been blocked forever. I’ve been bullied, and I’m having suicidal thoughts.”

    More than 2,000 words later, after recounting the events surrounding his ban in the exhaustive manner of a man well-versed in defending his position to nitpicking online strangers, he wrote, “I know I’m not well. I have fought this feeling for a decade.” Elliott ended with this: “I sit here in my car and contemplate suicide. My despair is total. There is not a kind one amongst you.You have taken my right of appeal, my ability to protest and my dignity. You have let others mock me, and I have failed to contribute to Wikipedia’s great mission—one I feel so keenly. I failed. I’m not sure what I’m going to do next. I will drive, I don’t know where. I pray my family forgives me.”

    To read the full story, visit Backchannel. Above illustration by Laurent Hrybyk.

  • The Saturday Paper story: ‘Hopes and Prayers: Scott Patterson’s #LetThemStay photograph’, July 2016

    A feature story for The Saturday Paper, published in the July 2 2016 issue. Excerpt below.

    Hopes and Prayers

    A gathering of five community leaders for a photograph in a Brisbane church aims to further focus attention on the plight of offshore asylum seekers.

    The Saturday Paper story: 'Hopes and Prayers: Scott Patterson's Moran Prize photograph' by Andrew McMillen, July 2016

    A reverend, an imam and a freelance photographer walk into Brisbane’s second-oldest Anglican church. Outside on Ann Street, in Brisbane’s city centre, the midday traffic bustles incessantly. Inside the immense stone structure of St John’s Cathedral, the pews are vacant and the building almost empty but for a handful of hushed voices in a far corner. Six people stand before an altar, bathed in warm light beneath a rainbow of stained-glass windows. Leaning against the wall are handmade cardboard signs, which read: Bring them here. Let them stay. Close the camps. There is no punchline. The set-up is for a photograph.

    Though they deviate in their belief in higher powers, the handful of religious and community leaders who meet on this sunny Tuesday in late June all share the same views on how asylum seekers deserve to be treated. In the first week of February, St John’s Cathedral became one of 10 major Anglican churches across the country to open its doors to asylum seekers facing a return to Nauru. Dr Peter Catt, the Anglican Dean of Brisbane, became a national figurehead for invoking the historical idea of sanctuary, which is untested in modern Australia. “We had been talking the talk for a number of years,” he wrote in an article for The Melbourne Anglican, reflecting on his decision. “So now, faced with 267 people about to be removed to a place of harm, I felt it was time to put up or shut up.”

    For three years, Catt has been chairman of the Australian Churches Refugee Taskforce, which has advocated for the closure of the Manus Island and Nauru detention centres. Sanctuary is always an action of last resort, Catt noted in his article, and the Anglican Church was careful to point out that its offer did not carry any legal protection. Centuries ago, people used church buildings to take shelter from oppressive civic authorities. Today, those who seek sanctuary might face five years’ imprisonment; those who offer it could face 10 years’.

    To read the full story, visit The Saturday Paper.

  • Matters Of Substance story: ‘The Snowball and the Avalanche: Medical Cannabis in Australia’, July 2016

    A feature story for the May 2016 issue of Matters Of Substance, the quarterly magazine published by the New Zealand Drug Foundation. Excerpt below.

    The Snowball and the Avalanche: Medical Cannabis in Australia

    Stories of personal suffering, where debilitating symptoms are eventually eased by medical cannabis, are appearing ever more frequently in the news. Andrew McMillen argues it is these sorts of stories that have engendered compassion in Australia, eroding the stigma around medical cannabis use and paving the way for science and more evidence- based legislation.

    Matters Of Substance story: 'The Snowball and the Avalanche: Medical Cannabis in Australia' by Andrew McMillen, July 2016

    The story of medical cannabis in Australia is much the same as in other countries around the world that have tiptoed this path before us. Here across the ditch, as in New Zealand, the United States and many other advanced economies, it is a situation where two strange bedfellows have been pitted against one another: stigma and science. For many years, because of their preconceived attitudes, staunch opponents of illicit drug use have remained wilfully blind to the benefits of medical cannabis experienced by sick people. Here, as elsewhere, this is not a campaign for the impatient. Change is slow, often painfully so, as it relies on a willingness for opponents to reconsider their positions in light of compelling evidence.

    In the last few years, though, the situation has appeared to change rather quickly and dramatically. The appropriate image is that of a single snowball rolling down a hill, gradually gaining mass and momentum until it forms an unstoppable avalanche. To this end, a raft of touching personal stories have been told in the national media. As a result, many state and federal politicians have sensed a shift in public sympathy towards sick people who are attempting to access medical cannabis without further complicating their lives by crossing paths with the criminal justice system.

    Support for plant-based medicine has gone mainstream, as evidenced by a July 2014 ReachTel poll that found that almost two-thirds of Australians believe cannabis should be made legal for medical purposes. It is telling that compassion is the driving emotion here, rather than fear – long-time advocates might well wish they had cottoned on to this tactic earlier.

    These personal stories don’t come more dramatic and heart-wrenching than Dan Haslam’s. In fact, his journey to accepting and using medical cannabis has become emblematic of changing attitudes to the drug across Australia. Dan was the snowball, and his descent down the hill began when he was diagnosed with terminal bowel cancer in February 2010 while living in the regional New South Wales (NSW) city of Tamworth. There, the then 20-year-old eventually discovered that the only treatment that soothed his nausea and stimulated his appetite while undergoing chemotherapy was cannabis. His parents wished there was another way. The fact that his father was head of the Tamworth Police Drug Squad made this desperate decision even more ethically and legally tortured than usual.

    To read the full story, visit Matters Of Substance.

    Further reading: my book Talking Smack: Honest Conversations About Drugs, published by University of Queensland Press in 2014.

  • The Weekend Australian Magazine story: ‘Higher Calling: Lachlan Smart’, June 2016

    A feature story for The Weekend Australian Magazine, published in the June 25-26 issue. Excerpt below.

    Higher Calling

    A small aircraft, a 45,000km journey, a dream to be the youngest person to circle the globe solo. Talk about ambition.

    twam_lachlan

    Visibility is zero inside this dense body of rain clouds as the four-seater plane tracks away from Sunshine Coast Airport and over coastal waters. Pockets of air within the grey mass buffet the plane unpredictably, as if a higher power is shaking the Cirrus SR22 like dice inside a giant fist. It’s the sort of uncomfortable ascent that would make the pilot’s mother worry.

    But on this Thursday afternoon in early June the fresh-faced, blue-eyed young man in the cockpit has absolute faith in the technology that powers his plane through this brief moment of turbulence and into clear air. He has faith in a higher purpose, too, and it has driven him to attempt to achieve something remarkable.

    Lachlan Smart, 18, is leaving home behind and striking out on his own. Next month, he will set off from this same airport towards Nadi, Fiji, a 10-hour trip. From there, it’s on to Christmas Island, then Hawaii, Iceland and France, followed by Egypt, Sri Lanka and Indonesia; 24 legs in all, on a journey that will circumnavigate the planet and – all going well – claim a world record.

    Smart’s only companion throughout the trip, covering almost 45,000km on five continents across seven weeks, will be Freddy the Teddy. The handsome bear wears a brown aviator’s jacket and goggles and sits on the dashboard facing the pilot, his mouth a single black line fixed in a smile. Underneath Freddy’s furry feet is an array of screens and instruments that all make perfect sense to this adventurous teenager.

    A fortnight ago, Smart clocked up 40 hours while heading west to Alice Springs, then southeast to Launceston before returning home. All up he has logged 210 flight hours, more than half of which were solo. If all goes to plan, his around-the world trip will roughly double that number by the time his wheels hit the tarmac in late August.

    ++

    Through gaps in the clouds, Smart can see the endless swell of the ocean and streaks in the aqua indicating sand bars off Stradbroke Island. Sometimes he can spot dugongs, but not today. There is, however, a full rainbow. To his right he can see the built-up areas of his home on the Sunshine Coast, then the state capital, and then the high-rises of Surfers Paradise bordered by white caps and a long, unbroken line of yellow sand.

    Through his headset, he hears the air-traffic controller at Gold Coast Airport tell another pilot there’s a Cirrus in the queue ahead of him. “He’s done pretty well,” says the fast-talking male voice, offering a rare compliment amid the businesslike call-and-response. Hearing this, Smart can’t help but crack a smile. “Thanks, mate,” he says.

    After touching down flawlessly in the wet conditions, he taxis his leased aircraft to a nearby hangar, where he drops into technical support centre Complete Avionics and banters with the owner about a minor issue with an instrument that appears to be malfunctioning, emitting a series of loud beeps whenever autopilot is disengaged. Service notes duly logged for the technicians’ attention, Smart heads back to the airstrip towards another Cirrus SR22 that’s almost identical to the one he flew. Its white-haired owner, Rodney Peachey, 69, offers the pilot’s seat to his young friend, who powers up the aircraft, submits a flight plan, gains clearance and takes off into what has become a beautiful early winter afternoon.

    To read the full story, visit The Australian. Above photo credit: Eddie Safarik.

  • The Weekend Australian Magazine story: ‘Roll On, Robot: Self-driving cars’, June 2016

    A feature story for The Weekend Australian Magazine, published in the June 18-19 issue. Excerpt below.

    Roll On, Robot

    Self-driving cars are fun, and they might improve safety, but are the regulators ready for them?

    The Weekend Australian Magazine story: 'Roll On, Robot: Self-driving cars' by Andrew McMillen, June 2016. Photo by Eddie Safarik

    On a midweek afternoon I’m standing on a busy street in inner-city Brisbane, watching traffic. The clock has just struck three, which means that school pick-ups are coinciding with tradies knocking off for the day from nearby construction sites. In a few minutes I’m passed by dust-flecked utes, sedans with baby boosters in the backseat, four-wheel drives, council buses, vans, motorcycles and hatchbacks. In control of each vehicle is a regular human driver – a fallible, distraction-prone entity with a limited field of vision.

    It could be any day, anywhere in Australia. But then a sleek grey car glides up to where I’m standing. If I wasn’t expecting it, I wouldn’t have heard it: the Tesla Model S is practically silent, powered by electricity stored in lithium-ion batteries rather than petrol. Its best trick, however, is hidden within the array of computer systems behind the dashboard, and it’s a feature that’s likely to change the nature of personal transport. In contrast to the other vehicles that have passed me this afternoon, this one has the ability to drive itself.

    The car’s owner, Jon Atherton, loves Tesla’s Autopilot feature. He recently engaged it at 4am one Saturday, soon after leaving his inner Brisbane home and merging onto the near-empty M1 motorway. For 75km or so, all the way to the Gold Coast, the car drove itself and its human cargo – Atherton and his 16-year old daughter, Minna – to swimming practice. From the driver’s seat he recorded a short video of the trip showing the car holding firm in a central lane and taking a slight corner at a steady speed of 103km/h. The steering wheel turns without Atherton’s touch. The footage, posted on Facebook, is at once eerie, futuristic and hair-raising.

    This technological shift towards automation presents a raft of challenging and complex issues for state and federal regulators. Adding to the complexity is the fact that Atherton woke up one morning late last year to find that the software system had automatically updated itself. Suddenly, Autopilot became a standard feature for tens of thousands of Tesla Model S owners across the world. How can state and federal governments regulate that kind of overnight innovation?

    ++

    I hop in the Tesla with Atherton that midweek afternoon and as we head north towards the airport he engages Autopilot with a subtle double-pull of the cruise control stalk located behind the wheel. In that moment, the trip shifts from test drive to joyride. It’s not until I witness his car driving itself, with my own fallible optical sensors, that the possibilities of this technology unlock in my mind.

    As we pass through the AirportLink tunnel at 80km/h, Atherton says, “It’s doing a pretty good job of keeping us safe, and balancing the distance between all of the things around us.” Just as a human would, I note. “The thing is, this computer is not distracted, or distractible,” he replies, looking me in the eye, hands off the wheel. “Even if somebody comes screaming up beside us, it’ll try to keep us out of trouble. If you started to show me a message on your phone, I could get distracted and veer off the road. But the car’s less likely to do that.”

    When Autopilot was first released, Atherton – a tanned, 50-year-old mobile app developer and entrepreneur – compared the feeling of handing over control to the software to relinquishing the driver’s seat to a learner driver. “I didn’t feel 100 per cent comfortable with something else being in charge,” he says. His anxiety soon passed when he saw how well the technology worked. That 4am trip to the Gold Coast in January is a perfect example. “It drove the whole way, and I didn’t touch the steering wheel or change the speed,” he says. “A couple of times cars pulled in front of us and it just slowed down, sat in the middle lane and cruised along.”

    At this stage, Tesla’s Autopilot cannot wholly replace a human driver: it requires well-painted line markings to locate the lane, its cameras can’t tell the difference between green and red traffic lights and it won’t obey stop signs – that’s still up to the human behind the wheel. Tesla advises against total hands-free driving and if a driver removes their hands, a display near the dash shows the message: “Please keep your hands on the wheel”. But essentially, the responsibility lies with the driver as to whether or not they do so.

    To read the full story, visit The Australian. Above photo credit: Eddie Safarik.

  • The Kernel story: ‘The Unending Quest of the Hoax Slayer, Brett Christensen’, May 2016

    A story for The Kernel, published in May 2016. Excerpt below.

    The Unending Quest of the Hoax Slayer

    Thirteen years ago, Brett Christensen was the victim of an email hoax. Since then, he’s dedicated himself to preventing the same fate for others.

    The Kernel story: 'The Unending Quest of the Hoax Slayer' by Andrew McMillen, May 2016. Illustration by J. Longo

    For 13 years, Brett Christensen has been a committed professional debunker. This balding, bearded, soft-spoken, and serious man of 53 years has devoted himself to fighting the tide of online misinformation—the kind of scams, frauds, and hoaxes that used to spread from one inbox to the next but today move with alarming speed across social media. He assures readers that no, Mr. T is not dead (actually a like-farming scam); combining Mentos and Pepsi won’t lead to cyanide poisoning; and the sun won’t be going dark for eight days in June, no matter what that Facebook post quotes NASA as saying.

    In short, Christensen tries to bring his readers the facts, even as lies and mistruth swirl all around him. Way back in 2003, when he began his quest, he gave his website the suitably ambitious name, Hoax-Slayer. Its white, red, and black design favors practicality over aesthetics; while not particularly pretty to look at, the site is one of the Web’s largest archives of falsehoods. Christensen claims around 1 million visits per month, three-quarters of which arrive from search engines.

    The Hoax Slayer himself lives in a house hidden by trees on a busy street in Bundaberg, Australia, a city of about 55,000 people situated in Queensland, the country’s third most populous state. His home office is a minimally appointed room with an adjustable desk, a copy machine, a single computer monitor, and plenty of unused space. One of the walls is painted blue, and on either side of the monitor hangs a calendar and a framed assortment of Christensen family photos.

    As we talk, Christensen clicks onto Google Analytics, showing 50 people from around the world are currently browsing the site. Its social media presence is significant, too, with more than 202,000 Facebook fans and 5,300 Twitter followers.

    For a time, the site operated as a family business: At the peak of online advertising revenue a few years ago, he could afford to hire two sons from his previous marriage to help him with Web development and maintenance. “If you’d told me back in 2004 that I’d been making a living out of it, I would’ve laughed at you,” he says.

    Christensen’s wife, Deborah, also joined her husband in working on the site full-time for a few years but recently decided to return to her job as a probation and parole officer, managing the cases of criminal offenders. Today, about 80 percent of Christensen’s workweek is spent on managing Hoax Slayer, a site whose mission statement is “to help make the Internet a safer, more pleasant and more productive environment.”

    It’s a quest that started with a hoax. Nothing too terrible; in fact, just a bit of mild embarrassment. Back in the early 2000s, when Christensen was still new to the World Wide Web, he received an email informing him not to download a Budweiser Frogs screensaver, as it contained a dangerous computer virus. He hurriedly forwarded it to his contacts. He thought he’d done the right thing by warning his friends and family away from harm—until he received a reply that it was a hoax. Stunned and chastened, he was also intrigued by how he’d become a victim. Rather than simply chalking it up to experience and moving on, he burrowed in.

    To read the full story, visit The Kernel. Above illustration credit: J. Longo.

  • Qweekend story: ‘School Of Hard Knocks: Lady Cilento Children’s Hospital School’, April 2016

    A feature story for Qweekend magazine, published in the April 9-10 issue. The full story appears below.

    School Of Hard Knocks

    Sick children need schooling too. At Lady Cilento Children’s Hospital School, learning proves positively infectious.

    Qweekend story: 'School Of Hard Knocks: Lady Cilento Children's Hospital School' by Andrew McMillen, April 2016

    ++

    In a light-filled corner room of a high-rise building overlooking inner-city Brisbane, a visiting local artist leads a class of six rowdy students. Aged between five and seven years old, they are tasked with creating artworks that illustrate their lives. A handful of the best drawings from this schoolwide project will be sent to China, where a school has a reciprocal arrangement. But it’s unlikely the Chinese students will be able to relate to the experience of these children – they are enrolled in a school very few families in Queensland choose to attend. This is the state’s only dedicated hospital school.

    Sam Cranstoun presents a cheerful front to the kids’ steady stream of questions and comments. The 28-year-old artist asks the four boys and two girls to use crayons to draw what they like to do. Camping, swimming, board games and PlayStation 4 rank highly, before one boy offers another option with a quizzical look. “School?” he asks, unsure of himself. He is testing the waters: is it cool to admit, at age seven, that you like school? “I’m sure your teacher will love hearing that!” says Sam, flashing a smile to the adults across the room. Gemma Rose-Holt, six, draws a swimming pool at the bottom of an enormous piece of paper, then a sun shining high in the sky. In the last couple of years, she has seen her father’s health rapidly decline for reasons she can’t quite fathom.

    Sam continues with the exercise by asking them to consider their place in the world. “Is China bigger than Gladstone?” asks one boy. They talk about their families and school. “Do you guys think about home?” asks the artist. “Yes!” they reply as one, before throwing their talents into happy drawings of the back yards and bedrooms they have left behind.

    “There’s an amazing view out the window,” says Sam, pointing behind the students. “Do you guys ever look out there?” At this, the six kids scamper to the windows, pressing their faces against the glass and pointing out the landmarks they can see from the eighth floor of the Lady Cilento Children’s Hospital in South Brisbane, which the Prep to Year 2 pupils are visiting for their art class. They can see Mount Coot-tha, the murky river, the Story Bridge in the distance. “I can see the cat-boat!” announces one boy, spying a blue, white and yellow ferry as it powers against the tide. “I can see bull sharks!” suggests another, prompting a laugh from the teaching staff. Not many schools have a helicopter pad on the roof, nor a giant pink bunny rabbit sculpture standing sentry near the entrance. Lady Cilento Children’s Hospital School (LCCHS) has both of these, and when its students are asked to sketch the school, these two features inevitably emerge on the page.

    For their final task, Sam turns these young minds toward imagining their future. “What do we want to be?” he asks them, prompting a flurry of ideas. Teacher? Doctor? Journalist? Soldier? McDonald’s worker? Power Ranger? “I don’t know what I’m going to be when I grow up,” says Gemma. She draws a nurse standing beside a bed-bound patient wearing a big smile. That’s her father, Damien. He has no hair because the medicine took it away. “The medicine’s yuck, but he has to have it,” she tells Sam. Little Gemma lives with her mother near the RNA Showgrounds, away from her Sunshine Coast home in accommodation subsidised by the Leukaemia Foundation, while Damien receives treatment.

    The students who attend this school are bound by a common experience of illness: either their parents’, their siblings’, or their own. They are from Emerald, Cairns, Chinchilla, Bundaberg and Hervey Bay; from every corner of the state. For some of them, it is their first visit to Brisbane, and the circumstances are less than ideal. Entire families are uprooted from their normal lives and relocated to temporary housing reserved for people in crisis. Their parents have got so much on their plates when they come here that sometimes the last thing on their mind is phoning a school, notifying a teacher about what might become an extended absence from their normal classroom. These tasks fade from view when the spectre of death suddenly appears in sharp focus. Into the breach rush 24 hospital school teaching staff, a compassionate, capable bunch of professionals adept at crafting an individualised education that will define these stricken children.

    The school’s impact is wide-ranging, and it sees a diverse population. In 2015, Lady Cilento hospital had 3159 registered students, more than two-thirds of whom normally attended state schools. Of that number, the largest cohort of 21 per cent (663 students) presented with medical conditions; 17 per cent (538) were there for oncology; 13 per cent (410) attended the school because a member of their family was ill, and nine per cent (284) were patients with the Child and Youth Mental Health Service –  which is also located on level eight at the hospital – while the remainder found their way there for reasons related to the likes of surgery, diabetes, rehabilitation and heart disease.

    More often than not, the hospital teachers’ efforts work wonders for the children and their families. During a midweek excursion to the Gallery of Modern Art at nearby South Bank, Mitchell Cawthray, 12, cautiously approaches a teacher watching over the group of about two dozen students as they eat lunch. He wears a black T-shirt that reads “The Force is Strong In This One”, reflecting an indelible truth of this blue-eyed boy’s tough character. His light brown hair is shaved close to his scalp, and when he turns his head, you can see the scar on the back of his neck where the life-threatening medulloblastoma tumour was removed from the top of his spine almost a year ago. “Are you having a good day so far?” asks the teacher cheerfully. “Great day,” Mitchell replies, nodding. He pauses, weighing his words carefully, then looks around to make sure none of his peers overhear his next words. With a shy smile, he says, “I’ve never really said this before, but I think I like school now!”

    ++

    Most children go through childhood without great complications, and without seeing the insides of healthcare waiting rooms for longer than it takes to receive an immunisation jab, to set an accidental bone fracture in plaster, or to go through the motions of a doctor’s check-up. Mitchell, Gemma and their peers are the unlucky few, and the LCCH treats Queensland’s sickest of the sick. All of the “first-world problems”, as Mitchell’s mum, Janine Cawthray, puts it, fade into irrelevance when your child is diagnosed with brain cancer.

    In Mitchell’s case, he and Janine relocated to Brisbane at Easter time last year for his treatment, while his father stayed home in Hervey Bay, managing their small business and caring for Mitchell’s sister as she completed Year 12. “I take my hat off to the teachers,” says Janine. “They not only have to deal with normal academic requirements as per the curriculum; they have to deal with a multitude of personalities – from parents, medical staff – as well as medical requirements and children’s individual needs. They also have to report back to the children’s mainstream school. They’re juggling all of that, and that’s a hard call, but they manage it very, very well.”

    In the middle of the building, on level eight, is a place where a familiar timetable reigns between the hours of 9am and 3pm each weekday. It is a place of whiteboards and colouring-in; of assigned readings and class discussions. It is a place of boring adult words such as literacy, numeracy, curriculum, assessment and “personal learning plans”. For some families, the hospital school quickly becomes the only constant in a life now marked by endless blood tests, chemotherapy and invasive surgery, and – sometimes – dramatically shortened horizons.

    None of these horrible things happen on level eight, however, where the LCCHS middle and senior classrooms serve an ever-changing cohort of students from Years 5 to 12. Nor do horrible things happen on the ground-floor junior school next door, on Stanley Street inside the old Mater Hospital building, where Prep to Year 4 students are taught. In young lives that have suddenly been dropped into seas of anxiety, pain and uncertainty, these two campuses emerge as towering islands of normality.

    There are no school bells here. No uniform, and no rules, per se, only three expectations: be safe, be respectful, and be responsible. Teachers are not known by stuffy honorifics; the students are on a first-name basis with their educators and support staff from the first day. Though visits to these islands of normality are usually short-term matters, these two school campuses can easily act as a home base for months on end, depending on circumstances.

    This unique style of teaching has its roots in doctor-soldiers and military nurses returning from World War I in 1918 and concerning themselves with the rehabilitation, retraining and education of limbless soldiers. From that point, it took only a short leap of logic to twig that children ensconced in hospitals required special schooling, too. The Sick Children’s Provisional School opened at the Hospital for Sick Children in the bayside suburb of Shorncliffe on August 11, 1919; it was the nation’s first such educational institution. Since then, it has been relocated several times. A purpose-built school at the Royal Children’s Hospital in Herston opened in 1978; in 2009, it celebrated 90 years of service to more than 60,000 pupils.

    Vicki Sykes was the longest-serving principal of Mater Hospital Special School in South Brisbane, which opened in 1983.  Appointed in 1986, she served 23 years before retiring in 2009; today, the junior school playground is dedicated in her name with a handsome plaque. In 1986, Sykes described her workplace. “Students come to school from the wards in pyjamas and wheelchairs,” she wrote in an unpublished memoir. “Some are on crutches or have their arms or legs bandaged. During the day some students may need to go off for operations or medical treatment. Teachers don’t know from day to day how many students will be coming to school.”

    In that sense, little has changed since the Lady Cilento Children’s Hospital School opened on December 1, 2014.  Its purpose is defined by Professor John Pearn in his 2009 history of Queensland’s hospital schools, To Teach The Sick. “Unrealised long-term educational potential has, in the past, been an under-acknowledged legacy of childhood illness,” wrote Pearn in the book’s introduction. “In the context of life’s fulfilment, such may be more serious than any medical after-effects.”

    ++

    The school’s average weekly enrolment is about 150 students, and the student-to-teacher ratio is about seven-to-one.  About half of the students are too ill to make it to either of the two campuses at Lady Cilento, so the teachers come to them, providing bedside tuition. They set daily assignments, and return regularly to check their progress. Depending on scheduling, these ward visits might only last 15 minutes if a teacher has a long list of inpatient appointments. But for the bed-bound students, they might also be the only minutes in a day where they are given a task and purpose that’s divorced from their unfortunate medical reality.

    When visiting a couple of beautiful sisters from Springfield Lakes who have been diagnosed with cystic fibrosis, a palpable sense of cabin fever permeates their immediate environment. Their world has shrunken to a cruel size. Little girls aged six and eight don’t belong in a small room separated by white curtains, behind a door that must remain closed at all times, and where visitors must wear gloves and gowns before entering to minimise the risk of transmitting infections.

    “Homework” is an imperfect word to describe the learning tasks set by these teachers, since the sisters’ entire lives are confined to this room. The hospital, for now, is both their home and classroom. Mid-lesson, a nurse enters to prick their fingers for a blood test. As the precious red liquid is squeezed from a tiny finger, the blonde girl calmly continues reading along to a picture book named Mr Gumpy’s Motor Car with her impromptu teacher, who leaves several worksheets for her to complete. She has long since been conditioned to something that would prompt tears from most other six year-olds.

    For these teachers, visiting inpatients on the wards requires a sense of persistence, positivity and optimism. Every day, these teachers see amazing and terrible things, such as degenerative neurological conditions that strip language and meaning from a young boy’s life with each passing week.

    From his bedside, it’s a short walk to visit a young girl in a wheelchair whose body hosts a flesh-eating viral infection that has left her face disfigured and her forearms resembling those of a burns victim, wrapped in plastic for her protection. Tourism is her passion, and so the ward teachers resolve to bring her homework that suits this interest.

    These teachers are not medical professionals. They cannot fix these problems or treat pain. They can, however, provide stimulation for young minds, if only for 15 minutes each day.

    ++

    After lunch on Thursday, the junior school students file into the flexi-room on level eight for school assembly.  Only Prep to Year 4 are in attendance, as the middle and senior grades are still on an all-day excursion to GoMA. Brianna Iszlaub, 11, with patchy tufts of blonde hair, couldn’t attend the latter as her blood count was down today. She stands beside a girl in a wheelchair as the two of them co-host the weekly event, beginning with an Acknowledgment of Country and an energetic, indigenous-flavoured rendition of the national anthem. “Thank you, please be seated,” says Brianna at its conclusion. School staff and a few parents are scattered around the edges of the dozens-strong group, while the students sit in chairs or on cushions.

    Once Brianna finishes reading from the prepared script, hospital school principal Michelle Bond says to her, “Good girl.” A short and energetic woman who radiates positivity, Michelle, 49, welcomes the younger students to stand up and present their handmade graphs based on a recent visit to a petting zoo downstairs. The principal – who led Royal Children’s Hospital School since April 24, 2006, and LCCHS since it opened – then presents a handful of awards: to an outstanding student who has shown consideration to his peers; to one who has overcome challenges; to one who has made a positive start after joining the school this week. The group sings happy birthday to a shy blonde girl. “Some of these kids would never be chosen to lead an assembly at their own school; they usually choose the school captains and the sporty kids,” Michelle tells Qweekend quietly. “I’ve had parents come and tell me that their child has never received an award before coming here. It’s lovely that we can do that for them.”

    The class’s guest for the day, University of Queensland PhD candidate Maddie Castles, cues a PowerPoint presentation loaded with photos from her recent visit to Namibia. The title slide shows a selfie of her grinning wildly into the camera while a giraffe munches on some leaves behind her. She tells the group about her job studying giraffe social interactions, or “who they’re friends with,” as she puts it. A teacher aide quietly brings a boy in a wheelchair into the room. He is barely conscious, his head held in place by brackets. As time passes, he shuts his eyes and dozes while his classmates leap up for a group photo with Maddie, who might be the first scientist they’ve ever met.

    Posted on the door inside Brianna’s Year 7/8 composite classroom is a photo of her before treatment. Her glorious, long locks are framed by a beaming face. The photo was taken when she first arrived at the school from Townsville in January, after being diagnosed with an aggressive lymphoma in late November. Her chemotherapy has stolen her hair and some of her energy. Sometimes she prefers to hide her changing scalp beneath a black beanie with devil horns. But none of this is discussed during school hours.

    Brianna’s teacher is Anna Bauer, 35, a bespectacled brunette with sparkling brown eyes who has worked in hospital schools for three years and now can’t imagine teaching anywhere else. “No one here will ask you a medical question,” she says of her classroom. “The kids are so tolerant … You can walk in with a nasal gastric tube and a drip tree, and that’s it. We might give the drip tree a name, like ‘Molly’, and then everybody gets on with what we’re doing. It’s what I wish the real world was like.” Working here sometimes demands that the adults develop coping strategies for their own emotional protection, too. “I have to believe that, when they walk out the door, they live happily ever after,” she says.

    In Anna’s current class, Brianna has cancer; the mother of a bubbly Bundaberg girl is being treated for leukaemia; and the fiercely intelligent girl who co-hosted assembly is temporarily in a wheelchair after two recent strokes. But the students she sees aren’t confined to physical illness. “I have so many kids with mental health issues who don’t look sick,” Anna says. “They walk around without baldness, or a nasal gastric tube, or a limp, or a drip tree. There’s no physical evidence, so there’s a real lack of recognition that there’s something wrong with your child. I’m not a parent yet, but oh my God – how awful must that be?”

    During Anna’s second week of teaching at the hospital, a student from the previous day didn’t arrive. When she asked a colleague about their sudden absence, she learnt they were being treated in the emergency department after attempting to end their life. “I took that quite badly,” says Anna quietly. That was when her happily-ever-after belief began to cement itself, as a self-protective measure.

    Some days are worse than others. “You’re on and lifting, all of the time,” says Anna. “But I find it quite humbling, and incredibly powerful, that it’s my job to make their lives feel normal. It can be sad sometimes, but most of the time, it is not; it is joyous, happy, friendly, loving and supportive. The children are sick, but I’m not a health worker. When I’m in here, and they’re so excited to see me, because I’m not a doctor or a nurse, there’s no time to be sad. You’ve got spelling and times tables to do, and we’re going to have fun while we do it.”

    Posted on the door inside Anna’s classroom, beneath the class photos of smiling children at eye level, is a laminated A4 page consisting of a paragraph of white text against a black background, framed by a pink border. I want a life that sizzles and pops, it begins. That first line popped into Anna’s head a little while ago, on a particularly bad day, when her class of six teenage girls were all in a low mood. “And I don’t want to get to the end, or tomorrow even, and realise that my life is a collection of Post-its and unwashed clothes, bad television and reports that no-one’s ever read,” it continues.

    The teacher was getting nothing out of them, that day, so she put the spelling lesson aside and assigned the girls a task: to write about what makes them feel better. Anna kicked them off with that first sentence, and encouraged them to fill the page. She did, too. “I want to see what I see through the lens of a camera and drink wine like it’s real grapes and wrap myself in warm towels that smell like my mum’s washing and dance to songs I don’t even like,” she wrote.

    The girls pasted the text into an online image editing program, fiddled with the design, printed the results and took them home to stick on their walls. These pages were intended to act as a reminder of all that is good in this world, especially on the blackest days. Anna stuck hers to the wall of a classroom where nobody will ask medical questions, in a building that none of the children particularly want to be in. Her paragraph concludes, “I want to wrap my hands around warm cups of tea with friends that will make me laugh so hard I wee a little bit, and I want every day to belly laugh with my people, glad and grateful, that I love the life I have.”

     

  • The Weekend Australian Magazine story: ‘Different Strokes: Anthony Lister’, April 2016

    A feature story for The Weekend Australian Magazine, published in the April 9-10 issue. Excerpt below.

    Different Strokes

    Renowned street artist Anthony Lister was paid to beautify public spaces – then he was arrested for it.The Weekend Australian Magazine story: 'Different Strokes: Anthony Lister' by Andrew McMillen, April 2016

    One of Australia’s great modern artists traipses up and down the inner-city streets of his home town wearing a high-visibility yellow vest atop a white polo shirt and shorts. His tool today is not charcoal, paintbrush or aerosol can but an extendable claw that he uses to pick up rubbish from the footpaths and gutters of Spring Hill, Brisbane. On this gloomy Saturday morning in mid-February, Anthony Lister is ­performing community service because two weeks earlier a magistrate found him guilty of ­wilful damage by graffiti in a case brought by Brisbane City Council – which first encouraged Lister to paint its traffic signal boxes in 1999.

    The irony of this situation is not lost on a man who rejects the label “artist” in favour of “adventure painter”. Lister donated his time for that council initiative, painting 120 boxes in total. In the years that followed he was paid to paint more of them by the Department of Main Roads, earning him enough to set out on the path to international renown. Yet in an abrupt about-face several years ago, BCC endeavoured to make an example of the artist whose work they once encouraged. This morning, a man whose artistic ethos is to beautify degraded ­public spaces with paint is now tasked with beautifying them by picking up rubbish.

    A middle-aged Queensland Government worker meets the crew, comprising Lister and three fellow ­community servants, at a Corrective Services building on Little Edward Street at 9am and chaperones them on a winding route through the neighbourhood. Had the government worker typed Lister’s name into Google, he would have found recent news articles which note that ­Lister’s bold, provocative works hang in the homes of Hugh Jackman, Geoffrey Rush and the musician Pink. He would have seen that Lister’s individual paintings can sell for up to $20,000, that Art Collector magazine has listed him as one of Australia’s most collectable artists, that ­Complex named him among the most influential street artists of all time and that luxury brand Hermès gave over its window in Collins Street, Melbourne, to a Lister installation last year.

    As the community servants pass the Australian Federal Police headquarters and St Andrew’s War Memorial hospital, their black plastic bags grow heavier with each squashed aluminium can and discarded plastic bottle they snatch with their extendable claws. Lister, a boyish 36-year-old and father of three, smiles often and ­presents an air of playful charisma that infects those around him. He speaks quickly, at a near-manic pace. He is an idealist and an optimist who, in recent years, has taken it upon himself to act as a mouthpiece for street artists.

    Past Brisbane Grammar School and the ­bustling Roma Street railyards they walk, noting the dearth of tagged graffiti that once coloured the walls neighbouring the carriages and train lines; they are now painted a uniform grey. The group tramps past six signal boxes that Lister painted around the turn of the century. They have since been refreshed with other artists’ work, but he remembers them well. There are around 1000 of these throughout Brisbane, and after painting 120 of them for BCC for free, an agreement with the Department of Main Roads allowed Lister to charge $250 a piece for 40 of these paintings, earning him his first $10,000 as an artist and setting him on the path to financial independence.

    “He did a tremendous job with the signal boxes and should be commended for it,” says David Hinchliffe, Brisbane’s former deputy mayor, who first commissioned Lister’s work on the BCC boxes in 1999. “He should be given the keys to the city in my opinion.” All up, Lister left his mark and his surname on about 160 signal boxes, turning drab, utilitarian electrical cabinets into unique canvases that added colour and personality to the days of thousands of drivers idling at red lights throughout the city.

    In court, Lister admitted that he painted two Fortitude Valley walls, a Paddington skateboard park wall, a city firehose box and a steel garage door in Elizabeth Street. He says that of the five sites, two were painted with the permission of the buildings’ owners, while two were additions to other artists’ works. The charge that stuck related to one of Lister’s iconic faces, drawn on a firehose box in January 2014 in black Sharpie and tagged with his name. The police complaint and restitution reports for each of the five incidents, recorded between 2010 and 2014, show that none was deemed offensive. “If I’d been more criminally minded, maybe I wouldn’t have written my name on the wall,” Lister notes.

    To read the full story, visit The Australian. Above photo credit: Jonathan Camí.